We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“AVOID THIS PLACE!” 2 of 5 bubbles
Review of The Helm - CLOSED

The Helm
Price range: US$20 - US$30
Cuisines: International
More restaurant details
Restaurant details
Dining style: Casual Elegant
Neighbourhood: West End
Cross street: Davie
Transit: The closest public transit it located on Davie street between Burrard and Granville.
Vancouver, Canada
2 reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“AVOID THIS PLACE!”
2 of 5 bubbles Reviewed 22 August 2011

- they dont return phone calls
- they dont keep their word after confirming details on a reservation
- expect to get details on the menu and type of event they are holding the night of your reso, the night before you are supposed to be there, leaving no time to make an alternate plan if it's not what you expected.
- expect your food to arrive cold, and get even colder as their AC blasts on it before the place even picks up
- expect them not to turn down the AC even after asking numerous times
- expect to get your salad 15 minutes after the hot tapas, even if you specified that you'd like to start with the salad first
- expect unprofessionalism from the owners
- expect the owner not to even acknowledge your party or make sure you are doing ok, even if you have brought a lot of business to them, and even after the numerous mess ups they had with your reso
- expect the owner to be more pre-occupied making out with her bf then attending to her guests
- expect to see people doing drugs in the bathroom

A few good things about the place:
- Inside the place is very nice. Fire place VIP area, high top tables and chairs, gorgeous chandeliers, nice colour scheme which looks good in pictures.
- Our australlian server: i think her name is Amy

  • Visited August 2011
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Food
Helpful?
4 Thank princhipessaY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

2 reviews from our community

Visitor rating
    0
    0
    1
    1
    0
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Any
English first

Travellers who viewed The Helm also viewed

Vancouver, British Columbia
Vancouver, British Columbia
 
Vancouver, British Columbia
Vancouver, British Columbia
 

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing