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“Clean, comfortable, fantastic location”

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Sandman Hotel Vancouver City Centre
Ranked #69 of 92 Hotels in Vancouver
Calgary, Canada
Level 6 Contributor
125 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
“Clean, comfortable, fantastic location”
Reviewed 15 June 2013

We stayed at the Sandman for a quick weekend getaway, just a couple of nights. The Sandman City Center is an older hotel, but it has been well maintained and it’s in a great location. BC Place is a block away, Rogers Place is about 2 blocks, the ferries to Granville Island (and some amazing shopping and eating) are about 3 blocks. Lots of shopping and great restaurants within walking distance, too. Gastown is an easy walk, and Stanley Park is about a half hour walk. Lots of transit stops very close, and the Skytrain is about 4 blocks away. There is a National car rental outlet right in the lobby.

There are multiple room configurations. Some are quite small, but ours was a very reasonable size. It was at the end of a hallway (244), which looks to be the larger rooms. Not much for a view, you are downtown so you are surrounded by tall buildings, but we weren’t there for the view. The king bed was very comfortable and the pillows were great – they didn’t turn into pancakes in 10 minutes and provided great support all night. There was only one night stand, with a big armchair on the other side of the bed. I think I would have preferred two night stands. There is a large desk along one wall, with a standard office chair, and several drawers for storage. The one closet is on the small side, but adequate for a few jackets and some shirts. There is a standard small fridge and a coffee maker. The WIFI was free, but a bit undependable. TV was a good size and seemed to work fine. The air conditioner was very loud, even on low, and was only adequate at cooling the room. Lighting in the room is very good. There is a wall switch by the door that controls ALL the power in the room. Great idea, very green, but don’t turn off all your power if you have left toys on charge when you leave for the day. The curtains also don’t block all the light, even though you are surrounded by buildings there is quite a bit of ambient light, even at night.

Bathroom was a good size. Pedestal sink, but there was a multi-tiered stand beside it for toiletries. The hotel toiletries were nice, separate shampoo and conditioner. Water pressure was good and lighting in the bathroom was great. It looked like they tried to set the bathroom up to be accessible, with lots of handholds, but there was a tub, not a roll in shower, so I didn’t see how it would be accessible. With all the bars all over the place, there was no towel bar. The towels are all piled on the stand beside the sink, which is at the other end of the bathroom from the tub/shower, so we used the accessibility handholds as a towel bar.

Staff were friendly and efficient, as was check in and checkout. The elevators are super slow – stairs are faster if you are on a lower floor. If you want to visit the Aquarium, we were told that some of the hotels will sell you tickets in advance (same price you would pay at the Aquarium), so you can avoid at least one line up when you get there. The Sandman isn’t one of them. But you can get them at the Fairmont, I think it was about 6 or 7 blocks down West Georgia Street, in the direction of Stanley Park. The price was reasonable for the room, so we would stay here again on another trip to Vancouver.

Room Tip: Get a room at the end of the hallway. It looks like these are the larger rooms. Or, like others have...
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  • Stayed June 2013, travelled as a couple
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Helpful?
2 Thank DorisBH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (237)
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Sydney Australia
Level 6 Contributor
80 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 13 June 2013

We found the room a good size and the beds were lovely, 2 queen size doubles. Bathroom was a strange set-up but reasonably OK. Lift is extremely slow we only used it going up, we walked down the stairs. We had a problem with a group of school kids staying on our floor and keeping us awake, running up and down the hallway, banging on our door etc. Complained but nothing was done, their chaperones didn't care. When we went back to stay at Sandman after our tour I mentioned the kids and was told they would not be taking them back ever again. Also had a fire alarm go off one night which we think the kids were smoking in their rooms and set if off. Also the staff in the restaurant were rude don't go there, however in the bars on site the staff were great.

  • Stayed May 2013, travelled with friends
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Helpful?
Thank rabbitoh52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sunderland
Level 6 Contributor
127 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 12 June 2013

Stayed for 6 nights and found check-in quick and straightforward. Our room on 6th floor of the south tower was a decent size, clean and comfortable. The kingsize bed was a bonus although the metal frame it sat on stuck out on one side and if you sat at the bottom it tipped up. I was pleased to see it had air con but it didn't work properly and was very noisy. Good location.

  • Stayed June 2013, travelled as a couple
    • Value
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Helpful?
Thank hayley1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 June 2013

Upon checking in with my two children, the room seemed very loud from street traffic. upon investigation, I found that the window was broken and wouldn't close properly - dangerous indeed. I opened the box of complimentary soap in the bathroom to see it was half used and wet!! I ran a bath for my daughter and the water was green! I was told to 'just let it run'! Finally, i went to unpack our suitcases, and there are no drawers or closets for your clothes! I was told that people don't usually stay long here so amenities like a place to put your clothes isn't necessary. Take their advice, and mine, don't stay long, in fact, don't stay at all!

  • Stayed June 2013
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Helpful?
1 Thank ebvox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Perth, Australia
Level 3 Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 10 June 2013

We were booked in to the Sandman Hotel City Centre by our travel agent. When we got to our room which was on the 6th floor, it was so poky and small that we went straight downstairs again and asked if we could be upgraded. They said there was a room available that would cost $50 per night extra so we went to have a look at it, and took it on the spot. It was Room 1243 in the Executive wing. For our extra we had a huge bedroom, a sitting area that had a two seater lounge and two easy chairs, table and two chairs, small kitchen area with microwave, fridge, sink, cutlery and crockery for two, plus there was also a door that opened out on to a large balcony where we could see right down to the harbour area. Because of the buildings, all we could see down there was the funnel emblem on the ships in port but we also had views of the mountains which had snow on top. It is well worth paying the extra for the better room. Also the lifts (there are two) are a lot bigger that the poky little ones on the other side of the hotel where we were first booked in. We were doing a tour of the Rockies and as we were already booked in again after the tour, we asked if the room was available on our return, which it was, so we pre-booked it for our last two days in Vancouver. Good move. We did not eat in the hotel after having breakfast on the first day as we found $30 each for breakfast a bit exhorbitant for what we got. There there are a lot of eateries around the area at a much cheaper rate.

Room Tip: Book a room in the Executive wing. Rooms are a lot bigger and so are the lifts. Three rooms to a f...
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  • Stayed May 2013, travelled as a couple
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Helpful?
Thank Heather C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hanga Roa, Valparaiso, Chile
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 June 2013

I have spent one week at this hotel during May. I had problems with a ventilation hole next to my room and asked to be moved to another room. The other room was as much as loud as the other.
When I checked out, I discovered that they charged me 50$ for something that I didn't consume, which probably had to be payed by the person who stayed in that room before. They said that they will refund those money but never did. Now they don't even answer to my email.
BE VERY CAREFUL WHEN STAYING AT THIS HOTEL, BECAUSE THEY CAN BASICALLY CHARGE YOUR CARD FOR ANY REASON AND YOU WILL NEVER GET THE MONEY BACK!

  • Stayed May 2013, travelled on business
    • Value
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Helpful?
1 Thank Mario N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level 4 Contributor
45 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 9 June 2013

I stayed at this hotel for a few days in-between a cruise and a tour, it's within comfortable walking distance to Robson and Granville streets which have plenty of good places to eat and good shopping options.

  • Stayed May 2013, travelled solo
    • Value
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Helpful?
Thank nothappyjan011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sandman Hotel Vancouver City Centre

Property: Sandman Hotel Vancouver City Centre
Address: 180 Georgia St W, Vancouver, British Columbia V6B 4P4, Canada
Region: Canada > British Columbia > Vancouver > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #69 of 92 Hotels in Vancouver
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Sandman Hotel Vancouver City Centre 3*
Number of rooms: 302
Official Description (provided by the hotel):
Centrally located in the heart of Downtown Vancouver, Sandman Hotel Vancouver City Centre is walking distance to shopping, a multitude of restaurants and lounges, and sporting and entertainment venues, making it the perfect choice for your stay. ... more   less 
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Also Known As:
Sandman Hotel Vancouver
Sandman Vancouver

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