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Sandman Hotel Vancouver City Centre
Ranked #67 of 89 Hotels in Vancouver
Vancouver Island, BC
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great place to stay”
Reviewed 21 December 2013

This hotel is close to most entertainment venues in Vancouver. Rogers Arena and BC Place Stadium are within a couple of blocks and the Queen Elizabeth Theatre is right across the street. The desk staff are extremely helpful and professional as are the housekeeping staff. There is a National Car Rental on site in the lobby which is hand for business travellers. The rooms are functional and clean and good value for the rate. This hotel also offers one bedroom suites as well as single rooms.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank summer_in_february
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,148 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (221)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
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English first
Calgary, Canada
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 8 December 2013

Rooms were clean, great location downtown, a lot of areas within walking distance, skytrain only 5 minute walk.
Close to stadium though so if there's a hockey game on it will be loud and rowdy!
Metro town mall is easily accessible from skytrain near hotel. A lot of restaurants near by, robson street only minutes from here, great shopping!

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Xenia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Penticton, Canada
Level Contributor
155 reviews
134 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed 3 December 2013

The only reason I didn't give this hotel 5 stars was that they charge $18 for parking and they don't have breakfast. The hotel is located right downtown and is perfect for anyone wanting to wander around the downtown area. The china town sky train station is just a block away and you can get to the airport and many other places from there. We stayed in a queen room and it was small but cozy. The room had a fridge, coffee maker, flat screen tv and the wifi worked well. Our room was clean and the bed was really soft and comfortable. The staff were helpful and the hotel has an indoor pool. We pretty much enjoyed everything about this hotel and would stay again. If you are visiting in December there is a little Christmas market up the street.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MichelleGee8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
284 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
Reviewed 3 December 2013

Stayed here one night while attending a company function. Had a King room in the Corporate Tower (these seem to be the newer rooms). Although the room was right near the elevator and the hotel was almost full, we heard no noise. Room was clean, bathroom was clean and everything was functional. Try to get a room in the Corporate Tower on a higher floor so you can get a bit of a view. $18/night parking is below the hotel behind a gate. Good location if you are attending an event at BC Place or Rogers Arena. Casino is also nearby. Downtown main shopping area is just a block or two away.

Room Tip: Upgrade to the Corporate Tower and ask for a high floor.
See more room tips
  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank LetsGetGone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london
Level Contributor
170 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 2 December 2013

I stayed here in October during a west coast trip with my partner.

The hotel is great value and has a sports bar/restaurant called Moxeys(I think attached to it which sells great burgers and seems to show an endless array of sport at all times of day!

When we stayed here we were told it would be very busy 'with drunks walking the corridor' as the Canucks were playing, but this was not the case. The hotel was quiet and both nights we stayed here we slept very well.

TIP - Try the Pourhouse for food and wine in Gastown - it is absolutely superb. We did a day trip to Grouse Mountain on public transport(boat and bus) and it was really quick and cheap.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank raouldukelondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Horam, United Kingdom
Level Contributor
67 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 30 November 2013

I last reviewed this hotel in January 2012, and this review covers my third visit (12 nights) since then, totalling some 30 nights, so I know the place well. I also used this hotel on other holidays from the UK since 2002. This time I occupied a large room on Floor 9 of the South Tower, which is the better part of the hotel. In particular, there are two elevators (lifts) which serve fewer rooms than those in the main block.
A failed lamp in one of the ceiling lights was immediately put right after I reported it. The result of my "sofa test" (looking under and behind the furniture to look for dirt and dust) was a high Pass mark, though a vacuum clean was needed under the sofa-bed which is too well-built and heavy for some female staff to move, so I lifted it in the presence of the housekeeper. Result: everyone pleased, a perfectly clean room scoring 100% !
The huge comfortable "king" bed was perfect, as on previous visits, and the bed linen was changed every couple of days or so. There were ample clean white towels for me and my partner. There was ample constant hot water.
The small fridge was sufficient for my "self catering" arrangements, whereby I keep milk, bread, cold cooked meat and fruit for some meals in the room.
Regarding the associated restaurant "Moxies", and as seen from the perspective of a British visitor, I found this to be completely unsatisfactory (see my Review of this separately), particularly in terms of seating, prices and the compulsory 15% service charge for unexceptional ordinary service. I have previously used the other associated catering facility, the ground-floor sports bar, and I was similarly disappointed. The hotel lacks anything favourably comparable with the catering I recently experienced at a Holiday Inn Express in the UK, or even with the breakfasts at the excellent Sandman Signature in Newcastle-upon-Tyne. Therefore my overall rating here can never be "Excellent" until a decent breakfast bar and coffee shop or café is brought in, and I will continue with self-catering or go out for meals on my future visits.
The swimming pool is still excellent (we used it on most days, often just us there), and the hotel is of course still perfectly located for public transport (called "transit" locally). This time we made our way back to the airport, with heavy luggage, on the Number 17 bus ("Oak" on the destination display) which stops over the road (Cambie Street) and changed to Canada Line train where the bus terminates at Marine station - easy !

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank oldrambler62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thunder Bay, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 November 2013

We stayed there for a function from November 14 to the 18th. I did not book this room and I would NOT have stayed given the choice. As we were not paying for it we had no choice.

Checked in after some confusion and went to my room which I was sharing with another fellow from my team. While waiting for him I noticed something hanging from the fire alarm in the room. Upon closer inspection I realized it was a condom. I understand this might have been a practical joke from the previous guest (I hoped) but certainly housekeeping should have found it.

The response (lack thereof) of the hotel is what really caused me to write this review.

I called down to the front desk to inform them about the situation and was told they would send someone up to have a look. I waited 15 minutes and heard a knock on the door...to my surprise it was my roommate and NOT anyone from the hotel. After calling again and waiting another 10 or so minutes with no response we decided to go down to the front desk. We informed the front desk agent about the situation and he sort of rolled his eyes and said someone would be there to check (roughly 45 minutes after the initial call) but he did offer to change rooms for us.

Now our original room was at a group rate and we assumed that we would be getting the same rate at least for our new room (which was identical to the original one). WRONG. We got charged almost double the price all for the privilege of moving from the room which had a condom hanging in it.

To this day I have no idea if anyone ever bothered to take down that condom.

In short I will never stay here again. Even if I am here for a function that is paid by someone else, I will pay for my own room and stay elsewhere and commute to the hotel if I have to.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Chazz66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Sandman Hotel Vancouver City Centre

Property: Sandman Hotel Vancouver City Centre
Address: 180 Georgia St W, Vancouver, British Columbia V6B 4P4, Canada
Region: Canada > British Columbia > Vancouver > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #67 of 89 Hotels in Vancouver
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Sandman Hotel Vancouver City Centre 3*
Number of rooms: 302
Official Description (provided by the hotel):
Centrally located in the heart of Downtown Vancouver, Sandman Hotel Vancouver City Centre is walking distance to shopping, a multitude of restaurants and lounges, and sporting and entertainment venues, making it the perfect choice for your stay. ... more   less 
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Also Known As:
Sandman Hotel Vancouver
Sandman Vancouver

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