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Sandman Hotel Vancouver City Centre
Ranked #69 of 92 Hotels in Vancouver
Reviewed 14 February 2014

Customer service was horrible right from check-in. Took almost 30 minutes to fully check-in (clerk couldn't find our reservation, then took forever getting us our package perks). The routes to rooms were poorly laid out. Getting to the pool level from the South Tower was a labyrinth. Hot tub was luke warm at best and very murky. The suite wreaked from whatever cleaning solution was used. Very loud elevator and very noisy floor. Bed was hard as rock, drawer knobs were broken and the television was limited at best.


Breakfast at Moxies wasn't much better. Found plastic in the omelette and the waiter wasn't friendly or personable at all. Although, the omelette was removed from the bill, no apology was ever given.

Room Tip: This is a good location for Theatre goers or concert goers. Otherwise, not worth the cost
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  • Stayed: February 2014, travelled as a couple
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2  Thank RAVENBRAN20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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686 - 692 of 1,308 reviews

Reviewed 14 February 2014 via mobile

Check in was extremely slow and when we finally made it to the counter, they seemed pretty jaded. We weren't allowed to leave a cash deposit, however I work in the hospitality industry and know for a fact you can leave a cash deposit if you pay room cost up front + $200 deposit. But Credit Card it was. Not ideal but still alright. Parking was $20+tax/day. The room itself was nice, and the tiny balcony is a good bonus. The location is perfect, we didn't have to drive anywhere and there's plenty to do blocks away. If that doesn't work for you, there's also a sky train station just a block away. We would probably find a different place to stay but in the same location when coming to Van next.

  • Stayed: February 2014
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Thank RevyLocal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 February 2014

Booked the hotel on a promotion from be vancouver,great location close to bc place and rogers arena and the edgewater casino. the room i got was on the 7th floor north tower,not a huge room but fit the bill and for 100 bucks was great,bathrooms was small but nicely updated and the bed was comfortable . well worth the money for a quick overnight trip aand would stay there again

  • Stayed: February 2014, travelled solo
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1  Thank ray w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 February 2014 via mobile

Good hotel overall however the wifi is pointlessly slow so I had to use data the bathrooms are pretty crammed and tiny especially the toilet being behind the door and the shower you have to run for a bit to make it not hot or cold. The headboard had grease marks on it and the room was always cold or hot but overall it wasn't too bad

Stayed: February 2014, travelled with friends
Thank Krista V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 February 2014

Right beside the stadium. Some interesting restaurants a short walk away. Near Yaletown if you want more choices and although it is close to Robson it is not close to the stores on Robson as they are a long walk away.

Service hit and miss, depends if a tour bus arrives when you arrive or wants to check out when you do. Hotel is cut into a few vertical wings around separate elevator halls so that cuts down on the wait times and noise.

Shark club is kinda seedy and Moxies kinda loud are the 2 in hotel restaurant/bars.

Room Tip: If you are in the rainy season you can try the connected restaurant bars and not get wet!
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  • Stayed: January 2014, travelled on business
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Thank Nakodo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 February 2014

We stayed at the hotel on Jan 28th 2014 and we got 2 rooms and we got to are room ,As entering the bathroom the bathroom handle came off as we could not close the bathroom door as when they put new tile on they forgot to shave the door ,toilet lid was half off .So that was not a good start of a stay..so in the morning went for a shower and as taking a shower the tub fill with water drain plugged Like REALLY ...where is maintenance room checks ,then went to shave and bathroom sink had stopper but no control handle to open and close plug in sink ..reported to front desk not impressed with comment from front desk personal,to top it off we got locked out in underground parking Gate was broken for 35 mins..

Room Tip: let you know when I figure it out
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  • Stayed: February 2014, travelled with family
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1  Thank unhappy445
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2014 via mobile

Good three star accommodation in a great location for seeing spectacular Vancouver. This is a good value hotel that does not excel in anything except for the location. Do not take your car, expect to wait for the elevator,the room is not big, the furniture and decor are basic but clean, bed was comfortable. So if you are looking to get some sleep shower and go see Vancouver it's great. If you are looking to spend time in the room/mooch in the hotel best look for another hotel.

  • Stayed: January 2014
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1  Thank PDHouston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sandman Hotel Vancouver City Centre

Address: 180 Georgia St W, Vancouver, British Columbia V6B 4P4, Canada
Region: Canada > British Columbia > Vancouver > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #69 of 92 Hotels in Vancouver
Price Range: £89 - £159 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sandman Hotel Vancouver City Centre 3*
Number of rooms: 302
Official Description (provided by the hotel):
Centrally located in the heart of Downtown Vancouver, Sandman Hotel Vancouver City Centre is walking distance to shopping, a multitude of restaurants and lounges, and sporting and entertainment venues, making it the perfect choice for your stay. ... more   less 
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Also Known As:
Sandman Hotel Vancouver
Sandman Vancouver

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