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“It was fabulous. Very friendly staff. They even have a dog available to take on a walk.” 5 of 5 bubbles
Review of Fairmont Hotel Vancouver

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Fairmont Hotel Vancouver
Ranked #31 of 89 Hotels in Vancouver
Certificate of Excellence
Honolulu, Hawaii
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“It was fabulous. Very friendly staff. They even have a dog available to take on a walk.”
5 of 5 bubbles Reviewed 14 June 2011

Perfect centralized location. for walking.
Close to the Sky Train.

  • Stayed April 2011, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank alugirl1947
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,863 reviews from our community

Traveller rating
    1,514
    853
    293
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    82
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (559)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Chapel Hill, North Carolina
Level Contributor
54 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 10 June 2011

It is close to everything, 3 blocks from Canada Welcome Center, 2 blocks from Robson Street, 2 blocks from Granville St. Perfect location! A 45 min walk to Granville Island, if you like walking like me, Gastown about 10 minutes away. Everything is really close. Friendly staff and the dogs, Beau and Mavis made me feel home, I missed my dog. Thanks everyone!
I even took public transportation to Vancouver Island, first metro, then bus and ferry and again bus, all doable for less than 20 $ ! skip the expensive tour operators.

  • Stayed June 2011, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank PatUNC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 29 May 2011

Excellent service, fantastic staff. Stayed with my grandson as we enjoy the room service :) Hung out played with the puppies in the lobby all in all, always a pleasure.

  • Stayed January 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank YVR2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 24 May 2011

This hotel is smack downtown, near some great restaurants and the waterfront.
Only issue is the dated room - yes it has character, but mould in your bathroom should not be happening in a Fairmont.
Unfortunately, we left too early in the morning to try any of the amenities. Locals mentioned that the spa in the hotel is one of the best in town.

  • Stayed May 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank marc_natalie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelVan, General Manager at Fairmont Hotel Vancouver, responded to this review, 30 May 2011
Dear guest,

Thank you for sharing your feedback from your recent stay. Please accept my apologies for the condition of your room. This is not something that we take lightly and while words can not change the condition of your room during your stay, I would like you to know that over the coming months, we will be renovating the older rooms in the hotel. In the meantime, I will be sharing your feedback with my operations team and we will be taking corrective measures immediately to ensure that this problem is addressed. I would like to thank you once again for taking the time to share your constructive feedback, through which, we are able to serve you better.

I hope that we have the opportunity to welcome you back to our hotel soon and that you can make full use of all the amenities that our hotel has to offer.

Sincerely,
Mark Andrew
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland, Oregon
Level Contributor
91 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 24 May 2011

This is a grand old hotel that has been kept up very nicely. Rooms have period furniture that is in good shape. Bed was very comfortable. Bathroom had been recently renovated. Good service. This is not a hotel for people looking for a party and who like modern glass and steel buildings. Great wifi. One of the best wifi systems I have seen in a hotel.

Only strange thing that happened is at 6:00 PM the day before our departure we were in our room about to leave for dinner when someone from housekeeping came in and said she was there to make up the room (had already been serviced) because we had checked out. She showed up a list of vacant rooms. I called the front desk and they agreed we were not checking out until the next morning. Wonder what would have happened if we had not been there? Would we have returned from dinner to find out belongings gone and someone else in the room?

Room Tip: Ask for a room with a renovated bathroom.
See more room tips
  • Stayed May 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank RaySF84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northville, Michigan
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 21 May 2011

We extended our vacation with another couple after cruising to Vancouver and loved staying at this Fairmont. Debbie, the concierge, was most helpful and we loved seeing the two resident dogs - Mavis and Beau. Rooms were spacious and Tyler, who brought up our bags, went out of his way to help us with recommendations on where to eat. We ran into him a couple of times in the lobby and he always gave us suggestions which were all excellent. Great location in downtown and charming atmosphere.

Stayed May 2011, travelled as a couple
Helpful?
Thank Laura C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prince George, Canada
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 17 May 2011

As a Fairmont Club Member I have stayed at this hotel chain all over North America. The Hotel Vancouver is not only special in regards to historic value but has the friendliest, courteous staff I have ever experienced. I have many options in Vancouver but always choose this hotel. The rooms are very spacious and comfortable and the hotel is situated close to shopping, art galleries and beautiful walking trails along the ocean.

  • Stayed May 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 5489katie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelVan, General Manager at Fairmont Hotel Vancouver, responded to this review, 30 May 2011
Dear Guest,
Heartfelt thanks for your kind remarks. I am delighted that you continue to experience the level of service that Fairmont Hotels & Resorts has built its reputation on. My job in managing this great hotel is made all the easier by the consistent high caliber of colleagues that our hotel attracts.
Thank you for your continued loyalty to the Fairmont Hotel Vancouver and we look forward to welcoming you when you are next in our beautiful part of the Pacific Northwest.

Sincerely,
Mark Andrew
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fairmont Hotel Vancouver

Property: Fairmont Hotel Vancouver
Address: 900 West Georgia Street, Vancouver, British Columbia V6C 2W6, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Spa Hotel in Vancouver
#21 Luxury Hotel in Vancouver
#29 Family Hotel in Vancouver
#30 Romantic Hotel in Vancouver
#30 Business Hotel in Vancouver
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Fairmont Hotel Vancouver 4*
Number of rooms: 556
Official Description (provided by the hotel):
The Fairmont Hotel Vancouver is centrally located, close to Robson street shopping and many cultural offerings. The lobby features designer shops, including the flagship Louis Vuitton boutique, Gucci, Omega, and St. John. The hotel has a state-of-the-art health club, indoor pool and Absolute Spa. Vancouver's landmark hotel, the castle in the heart of the city is rich in history, vibrant and cosmopolitan. Please note that the pool is closed for maintenance until June 30, 2017. Guests will be provided nearby alternative options including indoor and outdoor heated pools. Fairmont Hotel Vancouver will continue its guest room renovation project until July, 2017. Floors under renovation will be closed with no guest access and construction is limited to 09:30am to 5:30pm, minimizing any impact to guests staying with us. We look forward to unveiling these exciting updates in July 2017. ... more   less 
Reservation Options:
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Also Known As:
Fairmont Vancouver
Vancouver Fairmont

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