We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Place to Stay”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Comfort Inn Downtown
Ranked #52 of 92 Hotels in Vancouver
Certificate of Excellence
Denver, Colorado, United States
Level 3 Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great Place to Stay”
Reviewed 24 March 2014

Awesome beds, nice hotel bar, walking distance to good food and the hockey rink. What more could you want?? We had a kingsize bed room on the first floor, although the construction outside was a little annoying everything else was great.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Matt D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paula-Guest_Services, Guest Relations Manager at Comfort Inn Downtown, responded to this review, 12 June 2014
Dear Matt D,

Thank you for taking the time to give feedback regarding your stay. We appreciate both positive and constructive feedback from our guests as these help us in constantly improving different aspects of our hotel. We are happy to hear that you had a great stay with us.

Once again, thank you for your comments, and we look forward to welcoming you back on your next trip to Vancouver.

Kind regards,

Paula - Guest Services
Comfort Inn Downtown Vancouver
1 (604) 605-4333
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

836 reviews from our community

Traveller rating
    176
    402
    182
    49
    27
See reviews for
162
337
89
63
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (191)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Westport, Washington, United States
Level 2 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 March 2014

one my favorite places to stay at in downtown vancouver. convenient and walking distance to everything. love everything about it. if you want a quiet room, ask for the rooms away from ground floor as its located above a bar.

Room Tip: ask for top floor king rooms
See more room tips
  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AME009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paula-Guest_Services, Guest Relations Manager at Comfort Inn Downtown, responded to this review, 17 June 2014
Dear AME009,

Thank you for taking the time to write a review regarding your stay at our hotel. We are happy to hear that you loved everything about your stay, and that we are one of your favourite places to stay when you visit downtown Vancouver.

Thanks again for your feedback, and we hope to welcome you back the next time you visit Vancouver!

Sincerely,

Paula – Guest Services
Comfort Inn Downtown Vancouver
1 (604) 605-4333
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miramichi, Canada
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 March 2014

We stayed at this hotel on our second last night in the city. We knew we would be checking in late and checking out early so the price attracted us. The rooms are on the small side, but all four of us managed to fit. I was surprised no breakfast was included since we had just come from comfort inn in surrey which had an amazing complementary hot breakfast buffet. Had we been planning on staying longer we definitely would have chosen a hotel with a pool/hot tub... but this hotel was worth what we paid and has a great location and comfy beds.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jackie123123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paula-Guest_Services, Guest Relations Manager at Comfort Inn Downtown, responded to this review, 17 June 2014
Dear Jackie123123,

Thank you for your feedback regarding your stay at our hotel. We are glad to hear that you enjoyed our comfy beds, and our central location. While our breakfast buffet is not complimentary, we do offer some packages with the breakfast buffet included with your nightly rate. It would be our pleasure to assist you with this the next time you make a reservation. Again, we thank you for your feedback, and we hope to make your next visit with us a more pleasant one.


Sincerely,

Paula – Guest Services
Comfort Inn Downtown Vancouver
1 (604) 605-4333
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 March 2014 via mobile

Valentines get away. Booked in advance right. By 4 months. Had to wait 2 an half hours for my room to be ready. When check in is at 3pm. That was stupid. My queen suite Was a shoebox. You could hardly move in there. The bed was the room. Make sure you tell doolins in the restaurant that you are staying in the hotel or you won't receive discount. Even though it was said to them over phone an email reservations. The only thing that kept me happy that night was the comfy bed. I will never be going back to that hotel would not recomened.

Stayed February 2014, travelled with friends
Helpful?
3 Thank Kimm S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, Washington
1 review
Reviewed 22 February 2014

At first, I was surprised by the need to pay for overnight parking - after all, shouldn't motel parking be included in one's accommodation fees? Nevertheless I shrugged the surprise off and went on with my stay. The room was small, but clean and well appointed. Completely fine considering the price and our purposes.

Then things started to go bad. We were kept awake until at least 4am by loud dance music from the pub establishment below our room. Then, after a few hours of sleep we went downstairs to the pub to redeem our breakfast vouchers only to find the place flooded with rugby hooligans and a nearly empty breakfast buffet (which, mind you, was advertised as "all you can eat".) Honestly, even these two issues we could have shrugged off as part of the adventure... but topping it all off with the completely unnecessary and embarrassing hassle we experienced at check-out (which was caused by a mistake made by the establishments staff during our check in) and milquetoast-bordering-on-rude manner the staff handled the whole affair is the straw that broke this camel's back. I will not be staying at this motel again and will not recommend it to friends.

Room Tip: Bring printouts of EVERYTHING you receive from this motel (and beVancouver.com if you book through t...
See more room tips
  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Celine P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
6046054333, Guest Relations Manager at Comfort Inn Downtown, responded to this review, 27 February 2014
Dear Celine P,

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Downtown.

Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the noise and the misunderstanding at check out. I have shared your feedback with our General Manager to ensure we handle these types of situations differently in the future.

Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Vancouver.

Kind Regards,

Rachelle
Guest Services Supervisor
Comfort Inn Downtown Vancouver
604-605-4333
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane
Level 5 Contributor
53 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 20 February 2014

We spent two nights in this hotel ( 4 people and 1 dog) with completely different experiences on each night. The first night (a Monday) we experienced exceptionally loud noise either from a nightclub nearby or the pub below our room. This went on until at least 1am (great if you are a party animal too, but not so great if you need to catch a taxi to the airport at 4am as one of our party had to do). The second night was quiet (except for the girls in the adjoining room who liked their tv or radio LOUD but they settled down by 9pm).
Charges were an issue too. We booked via booking.com which we have used many times. Our booking came up with a "total charge" price, however, on leaving the hotel we had to pay GST, Provincial sales tax, provincial tax Accommodations, Hotel service fee, and Destination marketing fees!!!! Totaling $45 (nearly 20 percent extra on top of our supposed total bill).
Good points: Staff were helpful. The hotel is great for dogs with a designated dog park within walking distance. Many good eateries are nearby - both cheap and high end. Good wifi reception in rooms.

Room Tip: Ask for a room that is not located over the pub and does not face Nelson St. I would also request a...
See more room tips
  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tracey T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
6046054333, Guest Relations Manager at Comfort Inn Downtown, responded to this review, 27 February 2014
Dear Tracey T,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Rachelle
Guest Services Supervisor
Comfort Inn Downtown Vancouver
604-605-4333
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stockholm, Sweden
Level 5 Contributor
63 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 9 February 2014

Went from the Four Seasons to here, which I thought would be a major letdown but I was actually quite pleased. Of course my expectations were what they were for the price point and star level of the hotel but they did well.

It was clean, quiet and of good service. They upgraded me to a higher floor with a jacuzzi tub, there was a large flat screen TV and the Irish pub connected to the hotel downstairs was a fun way to experience Superbowl and would be a nice place to get a meal and be social regardless.

There was nothing spectacular about design, color or amenities but the bed was super comfortable and the location great (just a couple of blocks from the Four Seasons I had stayed in the night prior so that'll give you an idea). I actually walked to the train station in the morning and it took me less than half an hour with a carry on. Had it been late enough for the train, it would have taken no time and been easily accessible but the walk wasn't bad.

There is a grocery store around the corner that has everything and of good quality so that was nice too.

Overall, a good visit and I wouldn't hesitate to stay there again should I be needing a room in that price class again.

Room Tip: Ask for a room on the opposite side of the pub if you're sensitive to sound. I was on the third...
See more room tips
  • Stayed February 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank swedejetsetter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
6046054333, Guest Relations Manager at Comfort Inn Downtown, responded to this review, 27 February 2014
Dear Swedejetsetter,

Thank you for taking the time to complete an online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Rachelle
Guest Services Supervisor
Comfort Inn Downtown Vancouver
604-605-4333
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Vancouver hotels
West End
Best Western Plus Chateau Granville
Downtown
Kingston Hotel
Kingston Hotel
#56 of 92 in Vancouver
392 reviews
Granville Street
The Burrard
The Burrard
#33 of 92 in Vancouver
1,705 reviews
Show Prices
Show Prices
Show Prices
Downtown
Days Inn Vancouver Downtown
Gastown
Ramada Limited Vancouver Downtown
West End
Ramada Vancouver Downtown
Ramada Vancouver Downtown
#78 of 92 in Vancouver
1,719 reviews
Show Prices
Show Prices
Show Prices

Been to Comfort Inn Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn Downtown

Property: Comfort Inn Downtown
Address: 654 Nelson St, Vancouver, British Columbia V6B 6K4, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver > Granville Street
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites
Hotel Style:
Ranked #52 of 92 Hotels in Vancouver
Price Range (Based on Average Rates): £
Hotel Class:3 star — Comfort Inn Downtown 3*
Number of rooms: 82
Official Description (provided by the hotel):
The Comfort Inn Downtown is an 82 room boutique-style hotel built in 1908 and situated in the heart of Vancouver's Entertainment district. This 100% smoke free and eco friendly heritage building blends the contemporary designs and the standard Comfort Inn warmth seamlessly amongst the vibrant colors and decor. There is a diverse selection of restaurants and lounges surrounding the hotel within this enlivened neighborhood. As an added benefit our guests receive complimentary VIP access to the on-site Doolin's Irish Pub, The Cellar Night Club and The Roxy Cabaret. Only minutes from countless city attractions such as: BC Place Stadium, Granville Island, the Vancouver Convention & Exhibition Centre, the University of British Columbia, Grouse Mountain Stanley Park and Vancouver International Airport. The hotel’s central location is the perfect place whether you are spending a night or visiting for a week. A stay at the Comfort Inn Downtown includes the following added benefits:- Complimentary newspapers- Complimentary day passes to Steve Nash Fitness Club- VIP access (advance line/no cover before 10pm) to The Cellar and The Roxy Cabaret A cut above, the Comfort Inn Downtown is currently undergoing full scale property renovations. Scheduled for completion with its revitalized exterior and stylish makeover of the guestrooms, lobby and meeting space March of 2012; the 82 guestrooms convey a charm with a modern décor combined with the utmost in personalized service. Sophisticated and trendy, your experience at the Comfort Inn Downtown will leave you with a feeling of rejuvenation. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Odigeo, Agoda, Priceline, Ebookers, Hotels.com, TripOnline SA, Cancelon, Evoline ltd, HotelQuickly and getaroom.com so you can book your Comfort Inn Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn Downtown Hotel Vancouver
Comfort Inn Vancouver
Vancouver Comfort Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing