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“location and comfort” 5 of 5 bubbles
Review of Comfort Inn Downtown

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Comfort Inn Downtown
Ranked #50 of 89 Hotels in Vancouver
Vancouver, Canada
Level Contributor
63 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
“location and comfort”
5 of 5 bubbles Reviewed 28 July 2014

Booked a basic room, checked in and they said I got a free upgrade. We had two beds, a TV, an iPod dock, safe, iron, nice bathroom, coffee maker, lots of towels. Comfortable and modern beds. I was expecting a crappy room but it ended up being really nice with two windows looking over granville street. Granville is for the party goers so walking from the clubs back to the room is really convenient. We had an amazing stay. 20% of at the Pub. and the breakfast buffet didn't have many options but it was a nice bonus. I would recommend staying here again.

Stayed July 2014, travelled as a couple
Helpful?
Thank sofia l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paula-Guest_Services, Guest Relations Manager at Comfort Inn Downtown, responded to this review, 14 August 2014
Dear Sofia L,

Thank you for taking the time to write a review about your stay at our hotel. We are delighted to hear that you had an amazing stay with us, and that you found our beds to be comfortable. Your positive feedback is very much appreciated, and we thank you again for sharing your experience with us.

Sincerely,

Paula - Guest Services
Comfort Inn Downtown Vancouver
1 (604) 605-4333
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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772 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (178)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
West Palm Beach, Florida
Level Contributor
585 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 199 helpful votes
5 of 5 bubbles Reviewed 27 July 2014

I stayed with a friend who enjoys walking so this location was perfect. We toured Gas Town and China Town, and also picked up the tour trolley for a larger tour. Good value for a city hotel. Loved having a computer with printer in the lobby!

  • Stayed July 2014, travelled with friends
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Linda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paula-Guest_Services, Guest Relations Manager at Comfort Inn Downtown, responded to this review, 14 August 2014
Dear Linda M,

Thank you for taking the time to write a review about your stay with us. We are thrilled to hear that our location was advantageous for sightseeing with your friend. The computers and printer in the lobby are amenities that we are proud to offer, as we know that these are appreciated by our hotel guests. Again, thank you for your review, and we hope to welcome you back to our hotel on your next trip to Vancouver.

Sincerely,
Paula - Guest Services
Comfort Inn Downtown Vancouver
1 (604) 605-4333
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Apopka, Florida
Level Contributor
648 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 201 helpful votes
5 of 5 bubbles Reviewed 24 July 2014

We stayed at the Comfort Inn downtown on our trip for a cruise to Alaska. Our room was very large with 2 queen beds. The room was very clean with a big bathroom. This is in the city so expect some street noise and a little farther walk to the waterfront. We got tickets for the hop-on-off bus and it was about 2 blocks from our door. Although we would have been able to walk to the waterfront with no problem but the bus took us all around and included Stanley Park.

The lobby was cozy with a nice fireplace and the staff was very friendly. The nice thing was the restaruant attached was where the free breakfast was and it was great. Lots to choose from. The hotel gave a discount if you ate lunch/dinner there, also.

There are alot of bars in this area and some nice hotels as well. Very typical of a downtown hotel.

I would recommend this hotel and would use it, again.

Room Tip: Ask for a room on the higher floors if you might be concerned about street noise.
See more room tips
  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank thesteevesgroup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paula-Guest_Services, Guest Relations Manager at Comfort Inn Downtown, responded to this review, 14 August 2014
Dear Guest,

Thank you for your writing a review about your stay with us. We are very happy to hear that you liked your room, and that you found our staff to be very friendly. Our location is very central, and we are glad that this was very convenient for your sightseeing as well. Thanks again for your taking the time to write a review. We hope to welcome you back to our hotel the next time you visit Vancouver!

Sincerely,

Paula - Guest Services
Comfort Inn Downtown Vancouver
1(604)605-4333
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 bubbles Reviewed 21 July 2014 via mobile

This hotel is in a great location and I am really sorry to say, that is the only positive thing about this hotel. Their service is really slow. We booked this hotel because of the breakfast and upon arrival we were told that the pub is renovating so no breakfast. We were only given 30$ off for that when a 3 person breakfast costs lot more then that. We should have been notified earlier about this as we had the breakfast added to our booking. The room size is really small. We had a room with fridge and there was a buzzing noise always coming from the fridge making it impossible to sleep at night. In the morning there are fire alarms going off so no sleep in the morning as well. Saturday and Sunday night the streets are full of teenager and partying people. Not a good place to visit with your child. I would avoid this hotel unless I have no other choice at all.

Stayed July 2014, travelled with family
Helpful?
Thank Urmip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paula-Guest_Services, Guest Relations Manager at Comfort Inn Downtown, responded to this review, 23 July 2014
Dear Guest,

Thank you for taking the time to give feedback about your stay at our hotel. As our breakfast buffet is set up at Doolins Pub during the morning (before the pub opens), our breakfast operations were affected when the onsite restaurant had undergone renovations. Hence, we had offered alternatives to our guests who had booked breakfast package rates previously. Allow me to apologize for the inconvenience that the recent renovations may have caused you. With regards to the recent fire alarm that went off one morning, we do apologize for this incident. It was a false alarm, and has since been addressed by management. As we are in a central part of downtown Vancouver, the entertainment district does get busy on weekends, with people out and about.

Our guests' satisfaction is important to us, and we will be using the feedback you provided to make improvements, and to ensure we offer an exceptional experience for our guests in the future.

Sincerely,

Paula - Guest Services
Comfort Inn Downtown Vancouver
1 (604) 605-4333
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 15 July 2014

i was unsure of staying here as it was the entertainment district it was central for everything the staff where so helpful with directions as iam useless found everything i wanted to see only down fall noisey on a friday saturday

  • Stayed June 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lynn K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paula-Guest_Services, Guest Relations Manager at Comfort Inn Downtown, responded to this review, 17 July 2014
Dear Lynn K,

Thanks you for taking the time to write a review about your stay at our hotel. We do appreciate your positive feedback about our staff, as we try to always provide excellent guest service. We hope to welcome you back the next time you visit Vancouver. Once again, thank you for your comments, and thanks for staying with us!

Sincerely,

Paula – Guest Services
Comfort Inn Downtown Vancouver
1 (604) 605-4333
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
4 reviews
4 hotel reviews
4 of 5 bubbles Reviewed 15 July 2014

the location is ideal for exploring vancouver on foot. It is right in the middle of everything, shopping, bars, restaurants. I really enjoyed the free breakfast available, they had a great selection. Our rooms wee somewhat on the small size but impeccably clean and the free WiFi available was fast. All the staff that I encountered during my stall were courteous and professional.

  • Stayed June 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank hikerjojo92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paula-Guest_Services, Guest Relations Manager at Comfort Inn Downtown, responded to this review, 17 July 2014
Dear hikerjojo92,

Thank you for taking the time to write about your stay with us. We are delighted to hear that you enjoyed our hotel amenities, and that our staff was courteous and professional as well. Positive feedback is always appreciated from our guests as this encourages us in striving to improve our guest services, as well as different aspects of our hotel. Again, thank you for your comments, and for staying with us!

Sincerely,

Paula – Guest Services
Comfort Inn Downtown Vancouver
1 (604) 605-4333
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tehran
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 15 July 2014

We were in this hotel in May 2014 for 4 nights. It was in the heart of downtown and many pubs and clubs but the room's windows were so insulated that you don't hear any noise. The beds were really comfort. Staffs in the reception are very friendly. Its breakfast is very delicious buffet. If you like noisy place, I recommend it for staying in downtown of vancouver.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank RimaMor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paula-Guest_Services, Guest Relations Manager at Comfort Inn Downtown, responded to this review, 17 July 2014
Dear RimaMor,

Thank you for writing about your stay in our hotel. We are delighted to hear that you found our beds to be very comfortable, and our staff to be very friendly. We do appreciate positive feedback from our guests, as this encourages us to always try and give our best providing guest services. Again, thank you for your feedback and we hope to welcome you back the next time you visit Vancouver.

Sincerely,

Paula – Guest Services
Comfort Inn Downtown Vancouver
1 (604) 605-4333
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Inn Downtown

Property: Comfort Inn Downtown
Address: 654 Nelson St, Vancouver, British Columbia V6B 6K4, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver > Granville Street
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites
Hotel Style:
Ranked #50 of 89 Hotels in Vancouver
Price Range (Based on Average Rates): £
Hotel Class:3 star — Comfort Inn Downtown 3*
Number of rooms: 82
Official Description (provided by the hotel):
The Comfort Inn Downtown is an 82 room boutique-style hotel built in 1908 and situated in the heart of Vancouver's Entertainment district. This 100% smoke free and eco friendly heritage building blends the contemporary designs and the standard Comfort Inn warmth seamlessly amongst the vibrant colors and decor. There is a diverse selection of restaurants and lounges surrounding the hotel within this enlivened neighborhood. As an added benefit our guests receive complimentary VIP access to the on-site Doolin's Irish Pub, The Cellar Night Club and The Roxy Cabaret. Only minutes from countless city attractions such as: BC Place Stadium, Granville Island, the Vancouver Convention & Exhibition Centre, the University of British Columbia, Grouse Mountain Stanley Park and Vancouver International Airport. The hotel’s central location is the perfect place whether you are spending a night or visiting for a week. A stay at the Comfort Inn Downtown includes the following added benefits:- Complimentary newspapers- Complimentary day passes to Steve Nash Fitness Club- VIP access (advance line/no cover before 10pm) to The Cellar and The Roxy Cabaret A cut above, the Comfort Inn Downtown is currently undergoing full scale property renovations. Scheduled for completion with its revitalized exterior and stylish makeover of the guestrooms, lobby and meeting space March of 2012; the 82 guestrooms convey a charm with a modern décor combined with the utmost in personalized service. Sophisticated and trendy, your experience at the Comfort Inn Downtown will leave you with a feeling of rejuvenation. ... more   less 
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Also Known As:
Comfort Inn Downtown Hotel Vancouver
Comfort Inn Vancouver
Vancouver Comfort Inn

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