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Opus Hotel
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Reviews (2,469)
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Show reviews that mention
All reviewsyaletown locationglass of sparkling wineheated floorsgreat boutiquecanada lineyale townturn down servicecar servicerestaurants and barsgranville islandbusiness tripvalet parkingsea wallfront desk staffskytrain stationcontinental breakfastcomfy bed
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1,320 - 1,325 of 2,469 reviews
Reviewed 6 March 2014

The OPUS hotel was great - customer service was super friendly, accommodating and helpful. Location is ideal for shopping and eating in Vancouver. The Jaguar complimentary car service is a nice perk. Love the fireplace in the room and the loaner umbrella is truly a lifesaver. I would highly recommend this hotel to anyone visiting the city!

Room Tip: Pick one with a fireplace!
  • Stayed: March 2014, travelled as a couple
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Thank heather w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OPUSHotel, General Manager at Opus Hotel, responded to this reviewResponded 7 March 2014

Dear heather w,

Thank you very much for choosing OPUS and for then taking the time to send in your feedback. We loved hearing how impressed you were with the customer service you received, and specifically how much you enjoyed our deluxe courtyard rooms with the gas fireplaces. Hopefully for your next trip back to Vancouver you will not require one of our in room umbrellas to keep you dry! Thank you again for staying with OPUS, and we will now look forward to the next opportunity to welcome you back to the hotel.

Sincerely,

Nicholas Gandossi
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2014

A very positive experience in all respects. Quality customer service on every front. Great location for access to city center and Granville Island. Love the "Cosmopolitan Chic" decor and design.
Would not hesitate to return and will heartily recommend to others.

  • Stayed: February 2014, travelled as a couple
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Thank Bob R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 March 2014

I can't say enough great things about The Opus. At The front desk check in we were offered a glass of sparkling wine to take up to our room. Great location,clean and quiet rooms. Very comfortable bed. We were upgraded to an executive suite . What a lovely room. Very spacious. Ride to dinner destination in their Jag. The sales manager made sure our stay was perfect.
I would recommend this hotel over the larger luxury chain hotels.

  • Stayed: February 2014, travelled as a couple
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Thank delighted57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 March 2014

I stay in Vancouver every month for work and after trying many hotels I won't go anywhere else now besides the Opus Hotel. The service is outstanding and the team is always there to support in anything that I need. I find the location in Yaletown really convenient - within walking distance to shops and great restuarants and i love that the best coffee shop in Vancouver is attached to the Hotel.

Great rooms and great service!

Room Tip: Yaletown on the weekends can be loud - but i woudl just recommend asking for a quiet room.
  • Stayed: February 2014, travelled on business
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Thank angela h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 March 2014

I loved everything about staying at Opus. Clean, funky decorated room and very easy to stay with a pet. We stayed with our dog. Everyone of the staff was friendly and helpful to make the stay away from home comfortable. We needed a dog bed and they had one for us to use. The concierge was also very friendly and gave us great directions and recommendations. There are k-cup coffee's in the room, turn down service where they give you great little candies, and the locations is great with a dog. There is a Starbucks across the street, we walked to English Bay within a few minutes, and the dog loved it! Also a cute italian inspired cafe next to the hotel to try out. I will go back next time I'm in Vancouver

Room Tip: Room 301 has your own little green patch patio to enjoy.
  • Stayed: February 2014, travelled as a couple
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1  Thank lillytail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OPUSHotel, General Manager at Opus Hotel, responded to this reviewResponded 4 March 2014

Dear lillytail,

Thank you very much for choosing OPUS and for then taking the time to share your feedback. We were happy to read how you enjoyed your experience at OPUS, and how you felt the property was very welcoming for both yourselves and your pooch! The Italian styled Cafe Artigiano that you mentioned, has the best cappuccino in the city! Hopefully we will get another opportunity soon to welcome everyone back to OPUS.

Sincerely,

Nicholas Gandossi
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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