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“Local Escape”
Review of Opus Hotel

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Opus Hotel
Ranked #6 of 92 Hotels in Vancouver
Certificate of Excellence
Vancouver, Canada
Level 4 Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Local Escape”
Reviewed 28 May 2014

My husband and I have always enjoyed the Opus hotel but this time they went above and beyond to make our stay special.
The rooms are tastefully decorated and the beds are heavenly. Extra bonus is their car service so if you are looking for a great couples night out or downtown fun this is the place to be.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OPUSHotel, General Manager at Opus Hotel, responded to this review, 29 May 2014
Dear Jen S,

Thank you very much for returning to OPUS and for then taking the time to pass on your comments. The complimentary car service in our new XJ Jag is very popular with our guests, as well as with our staff, who get to chauffeur them around in the city! We're so glad to hear that you felt special, and that you enjoyed your OPUS experience! Thank you again for your support, and we will look forward to welcoming you both back to the hotel in the future.

Sincerely,

Nicholas Gandossi
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (452)
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English first
Level 4 Contributor
33 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 27 May 2014 via mobile

Spent Memorial weekend (3 nights) at the Opus. Location can't be beat as you are in the center of Yaletown with its trendy and yummy restaurants. The hotel is pretty hip with its multi-colored lights in the elevator and DJ spinning discs in the bar on Saturday night. Our room was quiet (yes it had orange walls), comfy bed and large bathroom. Continental breakfast was just that-though the almond croissants were very good. About the customer service-the internet shut down on Monday AM. I complained about it (though probably not the only person), and not only was it fixed upon our return, but they left a bottle of wine along with an apology...you don't see that at other hotels.

Stayed May 2014, travelled as a couple
Helpful?
Thank capitalgirlAlbany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Level 2 Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 May 2014

I recently hosted a bachelorette weekend at the Opus hotel and have nothing but fantastic things to say about the hotel, the location and the service we received.

The interior of the hotel and the individual rooms are gorgeous and even matched the decorations we brought with us. Several of the guests also commented on how great the hotel smelled!

In addition to looking (and smelling) great, every single employee we dealt with was top notch. We needed to drop our car off early, around 11 AM, and when I called to ask if that would be okay, Benjamin at the front desk responded that yes, that would be fine and he would try to make sure one of our rooms was ready - even though check in wasn't until 3 PM. When we dropped off the car, not only was our suite ready but Benjamin also unpacked our car because we had to rush out to the first bachelorette event. He grabbed all the suitcases AND also the grocery bags, decorations and miscellaneous items that we needed and made sure they were all in our room when we returned.

The Opus made our party week end memorable and never once made us feel like an inconvenience for being a large group of 16 very excited women.

Bonus: we were able to make a reservation for Sunday brunch at La Pentola, the adjoining Italian restaurant. Reservations for a weekend brunch in Vancouver?? Unheard of!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vangirl_87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OPUSHotel, General Manager at Opus Hotel, responded to this review, 28 May 2014
Dear Vangirl_87,

Thank you very much for choosing to include OPUS for your special weekend. We loved hearing how we made it a memorable weekend for all 16 of you! I will ensure that your feedback is passed along to the entire team, and that Benjamin receives special recognition for his service. Thank you for taking the time to let us know how we did, and we truly wish the very best for you and the entire wedding party!

Sincerely,

Nicholas Gandossi
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Alberta, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 May 2014

Recently stayed at the Opus Vancouver over the May long weekend to celebrate my birthday. Instead of the overpriced, cookie-cutter large chain hotels, we opted for this boutique style hotel. Ultimately decided to choose this hotel based on Tripadvisor reviews and we were certainly not disappointed!

Yaletown is a fabulous location, we loved that you can take the SkyTrain directly from the airport to a station that is literally across the street and a few steps from the Opus hotel. Staff are friendly, welcoming, attentive and very accomodating. Being our first time in this particular spot in Vancouver, we really appreciated their insider information, tips for dining spots and consistently fantastic service.

Being my birthday, it was a great gesture to find a handwritten welcome note from the General Manager as well as some delicious chocolate birthday cake waiting in our room when we walked in. We were also happily surpised that our King suite was upgraded to their top floor suite - what an amazing room! Great views from a quaint patio, modern decor, free iPad/cell phone and wifi, bathroom had heated floors, soaker tub, tiled shower with the BEST smelling soap from New York, I could go on and on. Room was quiet, clean and well looked after. Turndown service with funny candy on the bed was really cute to come back to. Overall, fantastic room to come home to after a lot of sighseeing, shopping, walking and fun on the town.

Really enjoyed that the hotel provided free car service (we didn't end up using it) as we chose to use their free bicycles instead. What a treat it was to ride down the sea wall to the nearby beaches, Stanley Park/aquarium, Granville Island, etc.

Location is walking distance to some amazing restuarants and bars, we lovvvvvved Rodney's Oyster house which was a few steps away. Flying Pig was super yummy as well, be sure to check out Gastown as well, we loved the rooftop patio called Reflections.

Thank you Opus for an amazing stay for a young adult couple, we have told everyone we know back in Alberta to be sure to stay with you in the future. We look forward to coming again in the near future!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chelsea M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OPUSHotel, General Manager at Opus Hotel, responded to this review, 27 May 2014
Dear Chelsea M,

Thank you very much for deciding to stay with us, and for then taking the time to detail your review. It was fantastic to see just how much you enjoyed your OPUS experience! We were very happy to read how you loved our new bathroom amenity line of Malin + Goetz from NYC, as we just introduced the products this month. Thank you again for your support, and for spreading the word about OPUS in Alberta!

Sincerely,

Nicholas Gandossi
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rauenberg, Germany
1 review
Reviewed 26 May 2014

Nice hotel, good location very close to all restaurants in Vancouver Yaletown and the offices of my company. Hotel room is very stylish, big enough and good equiped. The fitness room is a little small. The breakfast is very basic.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andreas_Germany_68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cromwell, Connecticut
Level 6 Contributor
113 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 25 May 2014

Stayed here on a business trip. Very accommodating. Great staff. Location was terrific. Directly across from subway station. You could go anywhere for almost next to nothing. Close to park, water ferry, great restaurants and nightlife.

Room Tip: I always sleep with earplugs so you should too as bars getting out at 2am were loud. Only drawback...
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lesley G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles
Level 6 Contributor
72 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 24 May 2014

I've spent several days at this hotel over the last 5 years on business and what keeps me coming back is their excellent customer service consistency. The staff are always warm and friendly and the ambience is great.

The Opus is located across the street from the Roundhouse train station in Yaletown and merely 30 mins from the airport (YVV) so not only is it in the ideal location, it's also conveniently located to the airport.

The last time I stayed here I do admit I was slightly miffed as my room wasn't ready at check in but the manager more than made up for the slight inconvenience by upgrading my room and penning a lovely note and adding some extra initiatives which was a wonderful gesture and obviously worked.

Its a beautiful hotel with great amenities including a gym. Its quiet and comfortable and the staff are extremely courteous. The rooms also come equipped with an Ipad and phone with great decor.

Room Tip: A room with a balcony is great
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SOAP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OPUSHotel, General Manager at Opus Hotel, responded to this review, 26 May 2014
Dear SOAP,

Thank you very much for your on going support over the past 5 years! We were thrilled to read why you continue to return to OPUS, and will ensure that all of the staff see your feedback! Thank you again for taking the time to let us know how we are doing, and we will look forward to the next opportunity to welcome you back.

Sincerely,

Nicholas Gandossi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Opus Hotel

Property: Opus Hotel
Address: 322 Davie St, Vancouver, British Columbia V6B 5Z6, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver > Yaletown & False Creek North
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #6 of 92 Hotels in Vancouver
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Opus Hotel 4*
Number of rooms: 96
Official Description (provided by the hotel):
Vancouver's only Four-Star Boutique Hotel as rated by Forbes Travel Guide 2017. Uniquely stylish and always fresh, OPUS Hotel Vancouver redefines the boutique hotel experience, blending contemporary design with warmth and intuitive service. Located in fashionable Yaletown, OPUS Vancouver Hotel is steps from the inner harbor, Canada Line rapid transit, outdoor recreation and Vancouver's best restaurants, spas and shops. * 2016 Conde Nast Traveler / Gold List Reserve* 2016 Conde Nast Traveler / Readers Choice Awards * 2010 Travel + Leisure / 500 Worlds Best Hotels. ... more   less 
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