My husband and I had a one night stay in Vancouver, our first time to the city. Our stay was complimentary with a voucher and included breakfast in the morning and the use of bicycles. From the moment we walked in we were treated wonderfully. Two young women and a man were at the front desk and were cheerful and very helpful! Our room was modern and cozy, with a big soaker tub. Perfect hotel right downtown.
We experienced a minor problem on our bike ride with a broken seat and mentioned it when we got back. The woman at the desk was very apologetic and offered a cocktail at the bar for our inconveneince, which we declined. After a half hour there was a knock on our door with a fruit platter, a note of apology and to come to the lounge for a drink.
Needless to say-outstanding!! We were looking for no compensation and the staff went above and beyond to ensure our satisfaction. We had a lovely evening at the lounge with a great bartender. The entire experience was perfect. Thank you! We can't wait to come to Vancouver again and stay at Opus!
- Official Description (provided by the hotel):
- Vancouver's only Four-Star Boutique Hotel as rated by Forbes Travel Guide 2017. Uniquely stylish and always fresh, OPUS Hotel Vancouver redefines the boutique hotel experience, blending contemporary design with warmth and intuitive service. Located in fashionable Yaletown, OPUS Vancouver Hotel is steps from the inner harbor, Canada Line rapid transit, outdoor recreation and Vancouver's best restaurants, spas and shops. * 2016 Conde Nast Traveler / Gold List Reserve* 2016 Conde Nast Traveler / Readers Choice Awards * 2010 Travel + Leisure / 500 Worlds Best Hotels. ... more less
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