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“Great location....”

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Lord Stanley Suites On The Park
Ranked #63 of 92 Hotels in Vancouver
Certificate of Excellence
Fort Worth, Texas
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great location....”
Reviewed 11 July 2013

This was a great place to stay... good location next to Stanley Park, walk to buses and restaurants.. grocery stores (Whole Foods and Safeway) a couple of blocks away. Rooms were small but adequate.. Laundry facilities in the room were a great touch and they even provided the soap! Breakfast was continental - good rolls and fresh fruit/ coffee/juice. Quick start to the day. Staff was very helpful, David as mentioned in other reviews but all staff were good.
cons - window unit was noisy... some street noise... and curtains didn't shut out much light... our room was east and caught morning sun but great views. Beds were comfortable... I'd stay here again visiting Vancouver and recommend to friends.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Caryn0819
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alwayslookingtohelp, Manager at Lord Stanley Suites On The Park, responded to this review, 7 November 2014
We appreciate you taking time to let us know your thoughts on your stay with us at Lord Stanley Suites on the Park.
As you mentioned the location and the views from it are wonderful.
Being so centrally located makes our property hard to beat, walking distance to almost everything you need for your stay.
Having an in suite washer & dryer are very helpful indeed...especially for those guests that are here for more than a couple of evenings.
You mentioned David and the rest of the staff were very helpful and polite...we appreciate hearing this.
The A/C units that are set up during the summer season do allow us to keep the suites at a comfortable level...but unfortunately they do allow for some outside noise at times.
We're replacing the blinds in the suites this year so that on your next visit you should find the suites noticeably darker.
We look forward to having you back on your next visit to Vancouver.
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247 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (60)
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Covington, Georgia
Level 4 Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 6 July 2013

This is a great place to stay, right in the heart of Stanley Park/Coal Harbour/Denman St. you can walk Stanley Park, it's an easy stroll to the heart of downtown, English Bay Beach, Canada Place, about 1,000 amazing restaurants on/around Denman St. and parking is included which makes it a better value.

Unfortunately, the "suites" are kind of oddly laid out, small, and with really basic amenities. We were in a penthouse suite with an amazing view of the Coal Harbour Marina, and the deck was great, but the suite itself would have been better for a solo business traveler.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Northern_Explorer1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alwayslookingtohelp, Manager at Lord Stanley Suites On The Park, responded to this review, 12 November 2014
We're pleased to hear that you found our location to be so fantastic...we couldn't agree more.
As for the layout of the suites, they are cozy for sure. They do offer in suite washer & dryer which is a bonus for most travelers.
On your next planned visit perhaps you'll inquire about an "02" suite these do offer a little larger bedroom.
See you on your next visit to Vancouver.
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Toronto, Canada
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 July 2013

Well, I don't write a lot of reviews but I had to make mention of this place. Great location. Great price! I was there working for a few days and I enjoyed the spacious suites. Had a lot of room to do my work and set up my computer! What an awesome place.
Dave was great for assisting us with anything we needed as well!

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Helgaonly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alwayslookingtohelp, Manager at Lord Stanley Suites On The Park, responded to this review, 12 November 2014
As you mentioned that you don't write many reviews we certainly appreciate you taking time to write one regarding your stay with us.
Our location and rates are very hard to beat as you found out for yourself.
Having an office space to work from allows our guests a quiet space to work from.
Our Manager David appreciates your kind words, he and our staff really enjoy what they do and it shows!
We'll see you on your next visit to Vancouver.
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UK
Level 6 Contributor
143 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 20 June 2013

We had a premium suite on the 6th floor with fabulous views of the mountains and Coal Harbour. We had an enclosed balcony that was great for unwinding at the end of the day and just admiring the scenery. The suite was ideal for us; a bedroom and a comfortable sleeper sofa in the living area. Things to watch - there was some traffic noise - not much but if noise bothers you you may prefer a room on the Alberni St side, there are now curtains just vertical blinds so your privacy is protected but rooms are filled with light as soon as the sun comes up. We didn't use the aircon but that was a large portable unit with a window fixture rather than a standard installation. David on the front desk, as mentioned in other reviews, is extremely helpful and friendly although all staff were fine. Breakfast is included - its pastries and bagels with coffee and juice so not sophisticated but it fills a hole! The walk downtown is about 20-25 mins along Coal Harbour or you can catch a bus on W.Georgia St (there is a Safeway near by which sells transit passes)

Room Tip: Some traffic noise but the best views are on the west Georgia st side
See more room tips
  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank wolvoUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alwayslookingtohelp, Manager at Lord Stanley Suites On The Park, responded to this review, 14 November 2014
Having a suite that faces Coal Harbor and Stanley Park make it a tough choice as to staying in and watching sea planes and cruise ships or taking a walk through Stanley Park and around English Bay.
It certainly sounds like you enjoyed your stay and the location, we're pleased to hear this.
Thank you for your kind words regarding David and the rest of our staff, they all work hard to make our guests feel welcomed.
As for the complimentary continental breakfast...we've updated it now to also offer Waffles & Pancakes w/ Maple Syrup & Cinnamon sprinkles as well as Assorted Yogurt w/ Granola topping.
We'll see you on your next visit to lovely Vancouver.
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Atlanta, Georgia
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 14 June 2013 via mobile

My husband and i stayed at Lord Stanley on June 12, and 13, 2013.. The hotel has the best location, right on the Stanley Park, and is close to every thing. The front desk, David, is super helpful and freindly. I cannot believe the hotel found such a good employee. The room is spacious, clean, with the best view of a harbor and snow capped mointains in distance. I joked with a view like this we do not need to get out of the hotel. If must complain about something, it would be we need to pay extra for internet connection. But for the value we received, i have no complain. We will stay there again if we go back.

Helpful?
2 Thank AudreyWV
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Alwayslookingtohelp, Manager at Lord Stanley Suites On The Park, responded to this review, 14 November 2014
Our location and the views offered from it are fantastic as you found out. Yes it can be a toss up as to whether you stay in and soak in the views or walk around and experience them first hand.
You mentioned the service you received from David at the Front Desk, David certainly is one of a kind when it comes to the hospitality he offers...we're proud to have him on our team and certainly appreciate you letting us know what a difference he made for you.
Since your last stay we have now begun to include the Wi-Fi and discounted parking for our guests that book directly with us, so please let us know when you'll be returning to Vancouver and we will be happy to offer one of our packages with Parking, Wi-Fi & Breakfast included in rate.
See you on your next trip to Vancouver.
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Bellingham, Washington
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 May 2013

The suites were a perfect place for our family getaway. We paid $140 for a one night stay at the suites which is withing walking distance to downtown, the waterfront and Stanley Park. It's a perfect location to experience three separate locations. We stayed in room 505 which is a corner suite with an enclosed balcony with a view of the water. The queen bed and pull out sofa weren't very comfortable but were fine for a night. The contenential breakfast was good. The selections included bagels, bread, pastries, coffee and juice. The fruit basket wasn't too impressive. There is a Starbucks and Safeway just a few blocks away so we walked there to stock up on coffee and snacks for the kitchen. We hope to come back to visit again soon!

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank telly1121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alwayslookingtohelp, Manager at Lord Stanley Suites On The Park, responded to this review, 14 November 2014
Yes our suites are certainly well contained with a little slice of home away from home. Being so close to Stanley Park, The Sea Wall and Fabulous shopping & dining make our location a real gem!
As for the queen bed and pull out sofa bed not being as comfortable as you'd like...we're sorry to hear this.
Our complimentary continental breakfast has been amended to now offer Waffles & Pancakes w/ Maple Syrup as well as Assorted Yogurt w/ Granola topping.
We'll see you on your next visit to Vancouver!
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seattle
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 26 May 2013

Attention management: David saved this from being a one-star review. It's really 2.5, but I rounded up because of him. Give him a raise.

This hotel could be on the path to greatness, but its flaws are going to hold it back if not addressed. The customer service is just crazy good (did I mention David unknotted my son's yo-yo? Love him). The location is breathtaking and stupid convenient. But, unfortunately, the maintenance and housekeeping issues just do not match up.

Upon our arrival we were given a room that was not the queen we had booked and were promised. With lightning speed, David got us into a queen room. Trouble is, it just wasn't clean (dirty rags on the table, hair in the bathroom). When we again called David, he really went above and beyond and put us into a room with the best views I've ever seen. Because he'd done so much for us, I didn't want to call him back to tell him about the brown dirt spread all over the floor of the sitting area. We decided to just clean it up ourselves. But if someone were paying for an upgraded room, it shouldn't look like it did.

We woke up the next day to ants. Yes, ants! I stepped right into them from bed. On carpet and bedskirt, crawling in my shoes and socks, even crawling on my pants that I'd left in a chair. They were in the kitchen, too. Climbing on the floor and trailing up the wall. Again, a room of this size and quality should not have these issues! They came up to spray bug killer and vacuum quickly, but it was really gross to have ants crawling on the bed in which you're sleeping.

Also, the toilet backed up. Really.

With this being my first trip to Vancouver and Canada, I wanted to have a memorable experience - for the right reasons. I wanted to love this place, but it's just lacking in cleanliness and attention to detail. Management, please give David a hotel that lives up to his level of magic. (You could probably charge a lot more if you did.)

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank lighttracer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alwayslookingtohelp, Manager at Lord Stanley Suites On The Park, responded to this review, 14 November 2014
It's never easy to read a review that shines a light on our flaws as brightly as your review has.
Let us start by saying thank you for taking the time to really express what you experienced and where we can make improvements.
Our first step was to take a serious look at our housekeeping and maintenance issues that you described and to address them accordingly.
We've since begun to update our suites decor as well as the Coal Harbor Room off the lobby level.
As for your glowing remarks regarding our then Guest Services Manager David Anderson, since this review we have promoted David to the Manager of the Hotel.
David symbolizes what it is that we're aiming for here at Lord Stanley Suites on the Park. He and the rest of our staff are committed to making this property a destination our guests look forward to visiting and feel at home when they're here.
So although it stings to read a review such as this it's also an opportunity to learn and grow...and we've certainly listened to our valued guests and appreciate you letting us know your thoughts.
We really look forward to having you back to Lord Stanley Suites on the Park on your next visit to Vancouver.
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Additional Information about Lord Stanley Suites On The Park

Property: Lord Stanley Suites On The Park
Address: The Lord Stanley 1889 Alberni St, Vancouver, British Columbia V6G 3G7, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver > Downtown
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Kitchenette Suites
Hotel Style:
Ranked #63 of 92 Hotels in Vancouver
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Lord Stanley Suites On The Park 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
Lord Stanley is an apartment hotel in Vancouver’s West End situated next to beautiful Stanley Park. Lord Stanley is conveniently located close to public transportation and to Robson and Denman Streets, where a variety of restaurants and shops can be found and is also within walking distance to Vancouver’s business, shopping and entertainment district. Lord Stanley can accommodate stays from one night to several months in fully furnished one and two bedroom deluxe suites with panoramic water, park and mountain views. All suites feature full kitchens, in-suite washer and dryer, full bathroom, wireless Internet connection, office and have either an open balcony or enclosed solarium. ... more   less 
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Also Known As:
Lord Stanley Suites On The Park Hotel Vancouver
Lord Stanley Vancouver

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