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“Lucky us!”

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Auberge Vancouver Hotel
Ranked #40 of 92 Hotels in Vancouver
Certificate of Excellence
New York City, New York
Level 6 Contributor
148 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
“Lucky us!”
Reviewed 30 July 2011

A mistake by our travel agent rerouted us to the Terminal City Club Hotel. Luck for us! This hotel is excellent in a terrific location. Our room was a spacious suite, very nice view, beautifully decorated. Being part of a private club gives the premises a welcome elegant and refined air.
However, it is the service we received from the staff that sets this hotel apart. If I were hiring I would steal Jessica at the front desk, she is exceptional, as is Samantha.
Do not miss a dinner at 1892, their restaurant if you want an elegant and unforgetable meal.

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank tropicalia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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532 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (145)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
London, Canada
Level 6 Contributor
103 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 6 July 2011

Hotel was arranged for me for business trip. Great location downtown...waterfront one way in 2 min and Robson 10 min the other way. Lobby looks like typical office building. Room very nice, comfy. Found some butterscotch chips on the floor by window? Nice Irish pub downstairs. Had breakfast at The Grill...typical hotel morning meals at high cost. Friend had dinner there one night and was not impressed. Would stay again.

Stayed June 2011, travelled on business
Helpful?
2 Thank raylee11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ho Chi Minh City, Vietnam
Level 4 Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 3 July 2011

I truly enjoyed staying at the Terminal City Club Hotel. Great Lobby, fantastic club facilities (what a pool/steam room/sauna/squash courts!!), excellent view and courteous staff.

Room Tip: Ask for a view!
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  • Stayed June 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank tinhead2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TCCLUB, Director of Sales at Auberge Vancouver Hotel, responded to this review, 4 July 2011
Thank you for such a beautiful review. We do try to go beyond expectations and we are so pleased you enjoyed your stay. Let us know when you are coming back and we will ensure your next visit is wonderful as well.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sofia
Level 4 Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 29 June 2011

I stayed at the hotel with a group of friends to attend a wedding in Vancouver. The first night I was the first of the group to arrive. Being jet-lagged, I wanted to go to bed immediately, only to find out that the sheets on the fold-out bed/sofa had not been changed! I called reception to ask them to send someone to change the linen and they said ok. Then, 10 min later I had a phone call from reception investigating WHY I wanted the sheets changed. I had to explain in detail what I could see on those sheets... Then another 10 minutes later they send someone to INSPECT the bed and only after that did they send someone to change the linen. This was a pretty unpleasant beginning of my stay at this hotel... Other than that the rooms seem to be clean, the beds are comfortable, the view of the harbor is beautiful. The breakfast at the hotel is expensive and not particularly rich: they have boiled eggs, several types of fruit and 3-4 types of cheese, as well as some muffins and bread.
The best thing about this hotel is probably its location.

  • Stayed June 2011, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank Pantaleia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saskatoon, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 May 2011

I stayed at the terminal city hotel for almost 4 weeks over the period of 2 months. The hotel staff were more than accomodating and incredibly friendly. I found it easy to relax and get a great sleep in my room. As an added bonus, I loved the Purdy's chocolate that were left in my room each day.

  • Stayed April 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Carolyn003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 May 2011

Exellent place to stay not one negative thing to say about the staff. But the pool being closed on the weekend and not having pool cards for every room are the only bad things I could say. Bunny he's the best.

  • Stayed March 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Davemcnally
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saskatoon, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 May 2011

The service provided by the Terminal City Club was greatly appreciated. Everyone was very helpful and accommodating. We were there for an extended period of time and the staff made us feel very welcome. The suites are great with all the comforts of home.

  • Stayed March 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ldldrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Auberge Vancouver Hotel

Property: Auberge Vancouver Hotel
Address: 100-837 Hastings St W, Vancouver, British Columbia V6C 1B6, Canada (Formerly The Hotel at Terminal City Club)
Phone Number:
Region: Canada > British Columbia > Vancouver > Downtown
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Luxury Hotel in Vancouver
#33 Business Hotel in Vancouver
#36 Family Hotel in Vancouver
#37 Romantic Hotel in Vancouver
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Auberge Vancouver Hotel 4*
Number of rooms: 58
Official Description (provided by the hotel):
Conveniently located in the heart of downtown, just steps away from the Waterfront, Auberge Vancouver (formerly The Terminal City Club Hotel) is a luxury boutique hotel situated in a vibrant, urban environment. Surrounded by fine restaurants, unique shops and contemporary galleries, we hope to provide a truly memorable experience for the discerning leisure and business traveller alike, in an exceptional setting. A stunning view of the water, impeccable service, deluxe amenities and of course, elegant and spacious accommodations are only a few of the features that make Auberge Vancouver so exceptional. This truly unique property exudes quiet sophistication, yet it is a modern oasis. Our commitment is to ensure that you will enjoy an unforgettable stay. Come and be our guest; an unparalleled experience is waiting for you. ... more   less 
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Also Known As:
Terminal City Hotel
Terminal City Vancouver

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