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“Terminal City Hotel is fantastic....”

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Auberge Vancouver Hotel
Ranked #44 of 92 Hotels in Vancouver
Certificate of Excellence
Reviewed 24 April 2012

I have stayed at the Terminal City Hotel for several years now and am always quietly impressed with this property. The staff are friendly and attentive, the facilities are first-rate, location is great, views are breath-taking - I love ordering room service breakfast watching the float planes come and go, the ships in the harbour and the majestic mountains in the background - blissful! The 'private gym with swimming pool' is an asset as well. The best part is that this doesn't feel like a hotel and I have never had to wait in a line to check in or out!

Room Tip: Ask for and pay for a corner suite - still cheaper then most major city hotel rooms and provides a v...
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  • Stayed: April 2012, travelled on business
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Thank Peter N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 23 April 2012

As I recounted to Hotel staff, their use of a third party reservation service when the on-site desk person is otherwise occupied is understandable - but in this case did them no favours! To the staff's credit they were very understanding and accommodating on hearing of the less than stellar service the outsourced reservation company had offered and gave me an upgraded suite at a very attractive rate. Well handled! This hotel given that it is in a private club offers an otherwise excellent overall facility with old world charm and first class amenities. Very well situated just out of the hub-bub of busy downtown noise, while being close enough to walk to whatever kind of entertainment or shopping one could want in downtown Vancouver. One small detail - get better working shower curtains! The design of these sends water over the top and onto the bathroom floor.

Room Tip: The Suites are the way to go...and harbour side for the view!
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  • Stayed: April 2012, travelled with family
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1  Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TCCLUB, Director of Sales at Auberge Vancouver Hotel, responded to this reviewResponded 25 April 2012

Dear David S,
Thank you for taking the time to comment on your stay with us. I do remember your booking experience and we listened to your concerns and had hoped we appeased the situation.

We can only become better if we hear feedback so thank you for letting us know your observation with respect to the shower curtains. This information has been forwarded to housekeeping to look into.

The Hotel at Terminal City Club is perfectly situated to walk to shopping, waterfront and Stanley Park. We are also a short walk to Canada Line for easy access from the airport.

Again, thank you David S. for your comments. We do hope we can welcome you back to our hotel in the future.
Sincerely,
Noni Bruyere
Director of Sales
THE HOTEL at Terminal City Club
Vancouver BC

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 March 2012

The TCC Hotel is my go to spot in downtown Vancouver. it is very quiet, professional and intimate. You feel like you are a member of the club. Their prices are very reasonable.

  • Stayed: December 2011, travelled on business
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1  Thank Canadiantraveler8888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 February 2012

We stayed at this hotel before and loved it. It is very quiet and private. The suites are wonderfully huge and comfortable, with a separate bedroom and sitting area. Beds are so comfy. The views were awesome!!! There is a little kitchenette in the suites. It is also conveniently located and within a short walk to Robson and Granville Streets and all the diverse restaurants. Love this place!

Room Tip: The higher floors facing the sea has wonderful views. You can see cruiseships docked at Canada Place...
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  • Stayed: February 2012, travelled with family
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3  Thank travelbugberni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 February 2012

I stayed at the Terminal City Hub in Feb 2012, and found the staff friendly and my room clean and modern, not as nice as the pictures however, in fact I was bit surprised at how small my room was, but it was all updated. The bar was smaller than I imagined also and rather pricey but not so much for being downtown. It was packed the night I was there but I found a place to sit with a couple of my colleagues. The gym, pool, and hot tub and sauna were top shelf however and I enjoyed my workouts there. The breakfast was good, again pricey but good quality, prices do include a 15% service charge that I am totally against, I think tipping should remain in the interest of the customer and not demanded by the resturaunt. There are many good places to eat around this area.

I would stay there again, I would recommend it to friends or family but until they remove the 15% service charge, I am staying away from the bar and the resturaunt.

Room Tip: Get something up high, or else your view might just be a building next door.
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  • Stayed: February 2012, travelled on business
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2  Thank Jixx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 February 2012

I am on record as their first client fromOntario when this hotel facility first opened. It was and still is my favorite downtown Vancouver hotel. All rooms are modern and suite oriented. The views from any room are great, however, Vancouver's high rise developments are starting to block some of the waterfront vistas and Grouse Mountain.

The hotel has excellent dining options, with varied menus, tasty food, unbelievably good service and the prices are very good.

The ambience throughout this "club property" is quietly sedate but with much happening.

Room Tip: Hornby Street side of hotel has the quietest rooms which overlook a promenade between Vancouver Club...
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  • Stayed: February 2012, travelled on business
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1  Thank Gary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 January 2012

This small and somewhat quirky hotel offers a great deal of comfort, convenience, and service for a modest cost. It is only two blocks from Waterfront station with direct service to Vancouver airport and for that matter much of the city via Skytrain, buses and ferries. The immediate area offers a wide variety of restaurants and other services, assuming that the three restaurants in the hotel do not suit the occasion. A first rate fitness center, 25 meter pool and spa facilities are also included so that the guests can stay healthy even through a Vancouver winter. Rooms are spacious, quiet, and very comfortable with excellent furnishings; my room included a kitchenette, separate bedroom and living area, large luxurious bathroom with Gilbert and Soames toiletries, and a very comfortable bed and full set of pillows and linens. The customer gets all of this for an amount comparable to mid priced hotels because this is actually a private club, with resident and guest members. For both a business traveller or a vacation visitor, the hotel offers very solid luxury value.

  • Stayed: January 2012, travelled on business
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Thank Electric2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Auberge Vancouver Hotel

Address: 100-837 Hastings St W, Vancouver, British Columbia V6C 1B6, Canada (Formerly The Hotel at Terminal City Club)
Phone Number:
Region: Canada > British Columbia > Vancouver > Downtown
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Luxury Hotel in Vancouver
#33 Business Hotel in Vancouver
#36 Family Hotel in Vancouver
#37 Romantic Hotel in Vancouver
Price Range: £117 - £294 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Auberge Vancouver Hotel 4*
Number of rooms: 58
Official Description (provided by the hotel):
Conveniently located in the heart of downtown, just steps away from the Waterfront, Auberge Vancouver (formerly The Terminal City Club Hotel) is a luxury boutique hotel situated in a vibrant, urban environment. Surrounded by fine restaurants, unique shops and contemporary galleries, we hope to provide a truly memorable experience for the discerning leisure and business traveller alike, in an exceptional setting. A stunning view of the water, impeccable service, deluxe amenities and of course, elegant and spacious accommodations are only a few of the features that make Auberge Vancouver so exceptional. This truly unique property exudes quiet sophistication, yet it is a modern oasis. Our commitment is to ensure that you will enjoy an unforgettable stay. Come and be our guest; an unparalleled experience is waiting for you. ... more   less 
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Also Known As:
Terminal City Hotel
Terminal City Vancouver

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