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“Good stay”

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Auberge Vancouver Hotel
Ranked #39 of 92 Hotels in Vancouver
Certificate of Excellence
Winnipeg
2 reviews
“Good stay”
Reviewed 25 November 2013

Centrally located with a short walk to most restaurants, and local attractions. The room is smallish, but is well kept. The only issue is a leaking shower head that sprayed water all over the bathroom. The gymn is great and so is the swimming pool. Will come back for sure.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Tse L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TCCLUB, Director of Sales at Auberge Vancouver Hotel, responded to this review, 26 November 2013
Dear Tse,

Thank you for taking the time to place a review.

I have passed your comment over to our engineering dept. to be aware of a problematic shower head.

It is nice to hear you experienced the fitness centre and 25m. swimming pool in the club. Our fitness facility is superb.

We look forward to welcoming you back.

Kind regards,
Noni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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527 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (143)
Date | Rating
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English first
Highland, Utah
Level 5 Contributor
49 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 12 November 2013

The Hotel is a smaller hotel that is part of a members club. The property is only a few blocks from the convention center and marina, and many restaurant opportunities are a short walk away. Public transport can be taken from the hotel to the airport ($5) with a two block walk or a taxi ride ($45 one way) is available. The room was well appointed with a comfortable bed, chocolates each night, and free access to the exercise club. Dress code applies for dining. Stanley Park is nearby and I was able to run to the park and explore it easily. Nice hotel that provides a more personal experience. Price was fair and less than many nearby hotels. I would return again.

  • Stayed September 2013, travelled on business
    • Value
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Helpful?
Thank Douglas D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TCCLUB, Director of Sales at Auberge Vancouver Hotel, responded to this review, 26 November 2013
Dear Douglas,

The Hotel at Terminal City Club is in a great location, and by the sounds of it, you experienced all the amenities in the area!

How wonderful that you were able to take in the spectacular scenery that running around Stanley Park offers. You may even have been fortunate enough to see some of the many sea otters around the coast.

We look forward to welcoming you again.

Kind regards,
Noni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
Reviewed 12 November 2013

The location of the Hotel at Terminal City Club is great. Right in the heart of the city. The service was excellent, and the room was also great. Even though I was across the hallway from the elevator, there was no real noise from the hallway. I would stay here again.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank William G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TCCLUB, Director of Sales at Auberge Vancouver Hotel, responded to this review, 26 November 2013
Dear William,

Thank you for your review.

Your comment is valid regarding the quietness of the hotel. As we only have 60 guestrooms and below these rooms we have office space and above are residences, it is a very quiet hotel.

We are so glad to hear that the service was excellent - thank you.

Kind regards,
Noni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
yukon
Level 6 Contributor
101 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 4 November 2013

The people at city terminal club were very friendly and helpful. Every time we had a question about something in the city we were given a very helpful reply by reception. Also, if we had a request for ice, or room service everything was delivered quickly. However, before we stayed at the hotel, I had phoned to check if as a guest of the hotel you were able to use all the club facilities. I was told that yes, you were. But when we got there we were told we were not able to use the billiards room.
We opted for a king suite with a city view. The room was good. It was not as big as the pictures made it out to be which was a bit disappointing but it had everything we needed. The fridge is a little fussy - you have to make sure that the door is closed properly or else it acts more like an oven. We were also informed by expedia that 2 bathrobes were provided - but there were none in the room. We asked for cutlery and dishes - which were supplied (and was a great service) but we were never stocked with tea towels after the first day.
When we checked in we were given a card for 2 for 1 appetizers at the Lion's pub but it is a noisy place - especially on the weekends - and we opted for another restaurant a few blocks away. The location is great - it is near Canada Place, shops, malls, and the skytrain.

It wasn't what I would call a perfect stay but I would consider staying here again.

  • Stayed October 2013, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank talaha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TCCLUB, Director of Sales at Auberge Vancouver Hotel, responded to this review, 26 November 2013
Dear Talaha,

Thank you for taking the time to post a detailed review.

The hotel does have access to the private club, however, the only room that guests are not permitted to use is The Billiards room. Of course, this is a room you wanted to use!

I have informed Housekeeping regarding the missing bathrobe, in case it has not been replenished as there should be two bathrobes in every room.

The Lion's Pub is a noisy place - loud, laughter, great conversations - very much the British Pub! The food is excellent with many choices on the menu. Many locals know that the food and atmosphere is great, and this is why it is always a popular choice.

Thank you again for taking time to place a review. It is always welcome and important for us to know details.

Kind regards,
Noni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Winnipeg
Level 4 Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 November 2013

We stay here any time we're in Vancouver. Next year the hotel will be independent of the attached private Terminal City Club. Not sure if there will be a name change or not. Located in downtown harbour front Vancouver, this hotel boasts spectacular views and amenities including indoor adjacent parking, oxygen infused indoor pool, great fitness center. LOVE this hotel!

Room Tip: Ask for a room with a harbour view on an upper floor ( ie. #1103)
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank newshoesWinnipeg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TCCLUB, Director of Sales at Auberge Vancouver Hotel, responded to this review, 26 November 2013
Dear newshoesWinnipeg,

Thank you for your review. We love to see a 5 star rating.

You are correct regarding the hotel - as of January 1st, 2014, the hotel will have a new management company and a name change. The hotel will be Aberge Vancouver and will become independent of Terminal City Club. This will be a smooth transition.

Your room 1103 is a lovely, Executive Water View Suite :) While you were staying with us, it looks like you had a wonderful view of a cruise ship as well!

Kind regards,
Noni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nottingham, United Kingdom
Level 4 Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 24 October 2013

Stayed for 6 nights in September . Great location ,rooms are spacious and comfortable . The pub in the basement is great, good food ,the cottage pie is awsome.Staff were very helpful.I cannot fault the TCC a great place to stay would recommend good value for money

  • Stayed September 2013, travelled as a couple
    • Value
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Helpful?
Thank Hannahsan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TCCLUB, Director of Sales at Auberge Vancouver Hotel, responded to this review, 30 October 2013
Dear Hannahsan,

Thank you for your review. We do get great feedback on the cottage pies in the Lion's Pub! Did you try the mini Yorkshire's filled with med-rare roast beef ? Hmmm - this is my favourite.

We hope you will come back to visit again, and we'll treat you to the Yorkshire's :)

Thank you again for your comments. We are so pleased to hear you had a wonderful stay with us.

Kind regards,
Noni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Louis, Missouri
1 review
Reviewed 20 October 2013

Visited here for two nights in early September. Absolutely nothing to criticize or regret: outstanding staff, comfortable surroundings, and a perfect location. The Hotel at Terminal City Club compares favorably to fine metropolitan hotels in major cities.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tom C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TCCLUB, Director of Sales at Auberge Vancouver Hotel, responded to this review, 21 October 2013
Dear Tom,

Love your succinct review.

We are so pleased you enjoyed your stay.

Kind regards,
Noni
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Auberge Vancouver Hotel

Property: Auberge Vancouver Hotel
Address: 100-837 Hastings St W, Vancouver, British Columbia V6C 1B6, Canada (Formerly The Hotel at Terminal City Club)
Phone Number:
Region: Canada > British Columbia > Vancouver > Downtown
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Luxury Hotel in Vancouver
#33 Business Hotel in Vancouver
#36 Family Hotel in Vancouver
#37 Romantic Hotel in Vancouver
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Auberge Vancouver Hotel 4*
Number of rooms: 58
Official Description (provided by the hotel):
Conveniently located in the heart of downtown, just steps away from the Waterfront, Auberge Vancouver (formerly The Terminal City Club Hotel) is a luxury boutique hotel situated in a vibrant, urban environment. Surrounded by fine restaurants, unique shops and contemporary galleries, we hope to provide a truly memorable experience for the discerning leisure and business traveller alike, in an exceptional setting. A stunning view of the water, impeccable service, deluxe amenities and of course, elegant and spacious accommodations are only a few of the features that make Auberge Vancouver so exceptional. This truly unique property exudes quiet sophistication, yet it is a modern oasis. Our commitment is to ensure that you will enjoy an unforgettable stay. Come and be our guest; an unparalleled experience is waiting for you. ... more   less 
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Also Known As:
Terminal City Hotel
Terminal City Vancouver

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