Private room (i.e. the most expensive version): no cleaning was done; previous person's sweat on the pillow cases; the torn comforter was "fixed" with tape; super-hot room; killed at least 4 or 5 cockroaches; some bugs must have been in the mattress, since I woke up with huge red patches all over my hands and legs - they itched for at least 3 days after. The guy downstairs was completely unprofessional when such issues were brought to his attention - people like this should not be working in the services industry.
If there is someone with the power to do something about all this reading this review right now, please act on it: this place NEEDS to be shut down asap. I chose it because of the convenient location. The location is great and some other nice place can be built on the same spot or even this one could undergo major renovation under different management. Currently, it suffers from severe lack of hygiene and lack of any effort toward remediation of this situation: this should not be legal! Did I mention I preferred to use the toilet across the street at the train station rather than the one on the floor? When I went to the "hotel" washroom there was water overflowing out of a toilet carrying a pile of brown... you can imagine what! Note that this water made it's way to the shower cabin as well!
How did I make it through the night? I removed completely all bedding and threw it in a corner of the room, on a stained chair cushion (huge stain, seemed like a blood stain). I used my own sheets and pillow with case. There wasn't much I could do about the bugs: I haven't thought of bringing insecticide with me! I just killed them with a shoe whenever I could see one. I used a paper clip to extract the pile of hair that was blocking the drain of the sink and this way was able to make use of the room sink. I washed the entire floor with what I had close at hand: shower gel and paper towels. The only reason I managed to get a couple hours of sleep is because I was so exhausted after all these preparations for the night.
Obviously, I left the next day. In retrospect, waiting for the night to pass while sitting on a bench in the train station next to my luggage would have been a better option and would not have cost me 51 bucks.
It is possible that they may clean the room if you book more than a night, which might explain some of the more positive reviews I've seen. Still, extremely unprofessional and should be out of business in my opinion. It was outrageous. I can hardly think of anything worse for the same cost: perhaps rats in the room besides cockroaches would have made it the supreme experience!
I am so sorry I booked this hostel. I wanted to leave once I'd seen the room, but their policy is to charge you anyway for a night if you haven't cancelled your booking at least 24 hours before your arrival. How is one supposed to know 24 hours in advance what lies ahead? Well, now you can: by reading this review! United we stand: please do NOT stay at this miserable place! Help get them out of business!
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