this is not the first time I go to this spa. i would rate it 4 stars back then but now their facilities are worn out and lack of attention from staffs made my last trip a "poor" and I am not going back again. The massage itself was good but that has nothing to do with the spa because massage therapies come and go. Their shower doesn't have hot or even warm water. This has always been the case in the past but as long as I run the water for a little while, I will get warm water. This time, nada. So disappointed. For the price they charge, I am not getting the same level of return in quality -- not going back again. And at this high end price range, there are a lot of other high end options in downtown Vancouver, even Whistler. Poor.
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