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“Basic Apartment”
Review of Robson Suites

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Robson Suites
Certificate of Excellence
City of San Marino, San Marino
Level Contributor
115 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
“Basic Apartment”
Reviewed 11 July 2014

We stayed here for 2 nights in July. The location is quite good, with a lot of restaurants around. The apartment (we had a 1-bedroom) was very basic, with a fairly small bed with a bouncy mattress. Overall, it felt a bit like staying at a motel. Service was friendly, underground parking and WiFi were free.

For about the same amount, one can stay in a 4-star hotel in the area. Unless you need a kitchen or a washer, the hotel may be the better option.

  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank mugwump888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coco L, General Manager at Robson Suites, responded to this review, 15 July 2014
Thank you for staying with us during your visit in Vancouver, Canada. I am pleased to hear that you found the hotel is convenient located in the heart of Downtown Vancouver. Updating the beds and case goods are on the to do list in this year. A big thank you from the Robson Suites Team!
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Sydney, Australia
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 9 July 2014

With all the basic conveniences needed when away from home, Robson suite is an great home away from home. We stayed in a one bedroom apartment which we found comfortable. There is a kitchen equipped with a large fridge, microwave, toaster, kettle, coffee machine, dishwasher, oven & cook top. There were basic pots, pans, dishes, bowls, cups & cutlery to utilize if you were too cook basic meals. Like others have said the AC unit is noisy, but we left it on during the day to keep the room cool & turned it off at nite. The rooms were serviced everyday. There is also a washer, dryer, iron & ironing board. Robson Suites is situated in the West End, just off Robson St. There is a safeway across the street & if you prefer organic foods Wholefoods is also a short walk away. if you don't feel like cooking, there are plenty of restaurants to choose from on Robson St & Denman St. Stanley Park is a short walk away (5-10mins) and main shopping district of Robson St is 15 minute walk. Staff are friendly & helpful. We felt the building was safe & the free parking garage is also secure not to mention very convenient if you have hired a car. Overall I would stay again at Robson Suites.

  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank CKlovestotravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coco L, General Manager at Robson Suites, responded to this review, 10 July 2014
Thank you very much for leaving a descriptive comment on the hotel and the neighbourhood. I am pleased to hear that overall you had an enjoyable experience with us. We look forward to greeting you again. A big thank you from the Robson Suites Team!
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Spokane, Washington
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 27 June 2014

The Robson Suites proved to be a very good choice for our 3 night stay in Vancouver for a business conference. Very convenient to The Westin Bayshore and many fantastic places to eat or just walk about. The suite itself was roomy enough for 4 but with just 2 of us, it was extremely comfortable. Gotta agree with some of the other posts about the noisy AC units but that wasn't a big deal for us. I needed to do some work in the daytime so the very fast WiFi was excellent. There is a Starbucks and a Safeway right across the street so if you choose to cook in the kitchen, that is very convenient. Bed was very comfortable and the in-room laundry was a very pleasant surprise.

The only negative was the homeless situation on Robson St. Most of the time it wasn't an issue but there were a couple of guys yelling filthy expletives during the day time hours. Not trying to be insensitive but just wanted to let anyone else who might be staying there know what to expect. The security of the hotel and garage parking I felt was excellent with secured doors and elevators.

All in all, I would stay there again.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kegger55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coco L, General Manager at Robson Suites, responded to this review, 30 June 2014
Thank you very much for choosing the Robson Suites Vancouver as your accommodation for your business trip in our beautiful city. I am delighted to hear that you had enjoyed much of our facilities including the fully equipped kitchen, high speed internet and in suite laundry. I apologize for the functioning sound of the A/C unit, I will have my maintenance to inspect the A/C as if it's making unusual sound. We look forward to seeing you again. A big thank you from the Robson Suites Team!
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Singapore, Singapore
Level Contributor
257 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 204 helpful votes
Reviewed 27 June 2014

How can it not be? The kitchen in our 1 bedroom apartment is fully stocked. Safeway is 5 minutes walk away. There is washer and dryer in the apartment with washing powder provided as well. McDonald's next door settled our breakfast. If you want there are also subway, pizza hut, and various kinds of restaurants not far away. You can even get hot food from Safeway. Nearby is Stanley Park for walking and exercising. English Bay is also not far. We took bus to church and back, very easy. And the complimentary hotel shuttle transported us easily and smoothly to our Canadian Rockies Tour pick-up point, as well as Canada Place for our cruise boarding. Not to mention the excellent attitude and service from the hotel staff. We really feel at home there.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WoodlandsSingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coco L, General Manager at Robson Suites, responded to this review, 27 June 2014
Thank you for your kind and candid review of your recent stay with us. I am pleased to read comment as yours and the visit concluded as "Home away from home". We welcome for your next return to your Vancouver home anytime. A big thank you from the Robson Suites Team!
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Sandwich, United Kingdom
Level Contributor
539 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 345 helpful votes
Reviewed 24 June 2014

Our room was stuffy, but the A/C was next to the bed and loud, so we had to keep our windows open. As there was a communal terrace in front of our room, this posed a security risk. There is a constant hum in the room. At first we thought it was the fridge/freezer, but after switching it off, the noise persisted. I assume it is the internal A/C unit for the public areas. If you, like me, are sensitive to such noises, ear plugs are essential. On the plus side, our room was well furnished, the bed comfortable, the staff friendly, the housekeeping fine. The fully equipped kitchen and the washing machine with dryer were welcome bonuses.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IgelEye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coco L, General Manager at Robson Suites, responded to this review, 25 June 2014
Thank you for leaving your recent stay experience with us. I apologize that we did not exceed your expectations. An operating electronic device does make some noises while its on, and I understand that some people are more sleep sensitive than the other. Therefore, we provide a portable fan for guest if needed. I appreciated much you enjoyed your stay with us other than this A/C issue. A big thank you from the Robson Suites Team!
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Santa Clara, California
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 21 June 2014

We had stayed at another suites hotel on our first nights in Vancouver, glad we did ,we would have had a bad impression of the city if this was our first hotel. (before going to Whistler)
Our room is hot, poor air conditioner, just blowing air , we had to open windows in the middle of the night ( but worried about security) .
The layout of the room feels like being in a maze and closed in.
All the furnitures and floors , bathroom need updating. The other hotel suites was updated with hardwood floors, better layout.
I feel this hotel is not as clean (the lobby floor is not swept clean, no landscaping in front , unsightly dirty carts full of stuff in front of hotel ,dark carpeting in room. The bed is flimsy.
The price is comparable ( if not more here) , but the other hotel suites is in a better neighborhood, central location also, cleaner, updated/modern, nice amenities, free breakfast. The only thing is, this one has washer / dryer . But I'd give that up for better sleep, security.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lucyza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coco L, General Manager at Robson Suites, responded to this review, 24 June 2014
Thank you for sharing your recent stay experience with us. I sincerely apologize that we did not exceed your expectations. We have the portable fan either placed in the suite or on the side for guests to use. In addition, it takes about 15-30 minutes for the AC to cool down the suite. Thank you for your suggestions regarding to the hotel furniture and amenities. Changing the bed mattresses is one of the resolutions on the to-do list for this year, and some case goods as well. We have two different floorings – carpet and hardwood in each guest room. Please do not hesitate to contact me at coco@robsonsuitesvancouver.com for further discussion of your stay. A big thank you from the Robson Suites Team!
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Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 18 June 2014 via mobile

I've stayed at the Robson Suites for 3 nights. It is a great place to stay. I gad a bedroom, bathroom, living room/ kitchen and a big balcony.
Didn't use the kitchen but it was well equipped. The bathroom had a hair dryer and a shaving mirror.
There was a washing machine and dryer which came in very handy. It was very clean.
The elevator can only be used with your room card if you want to go up.

Staff was very friendly and knowledgable. You can lend umbrellas by the front desk and there is a drop off downtown shuttle service.

There are 2 supermarkets within a 3 minutes walk and plenty of restaurants to choose from.( sushi mart is wonderful with some wonderful sushi, despite what you might think, if you go by the name alone..)
It's located at a side street from Robson so it's very convenient for shoppers..

Will definitely stay there again and will recommend it highly.




Stayed June 2014, travelled as a couple
Helpful?
1 Thank Ryan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coco L, General Manager at Robson Suites, responded to this review, 18 June 2014
Thank you for spending the time to leave a detail and descriptive review of our property and the neighbourhood. It was our real pleasure of having you as our guest. We would like to provide our guest a clean and safe accommodation during their visit in our beautiful city, therefore, the elevator operates with a valid key card only. We look forward to welcoming you in the near future. A big thank you from the Robson Suites Team!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Robson Suites

Property: Robson Suites
Address: 777 Bidwell St, Vancouver, British Columbia V6G 3B9, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver > Robson Street
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites
Hotel Style:
Ranked #2 of 48 Speciality Lodging in Vancouver
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Robson Suites 2.5*
Number of rooms: 30
Official Description (provided by the hotel):
Conveniently situated in the picturesque west end of downtown Vancouver, British Columbia, this extended stay, all suites, apartment-style property is just minutes away from area attractions, restaurants and shopping. Guests can feel at home at Robson Suites while staying in fully furnished suites, complete with full 5+ piece kitchens including refrigerators, microwaves, dishwashers, four burner stove and oven, coffee maker, hot water electric kettles and a toaster. The spacious suites also offer washers, tumble dryers, free wireless & hardwire internet access, and free gated underground parking. Nearby attractions include Stanley Park, the Vancouver Aquarium, the beautiful beaches of English Bay and the Vancouver Convention and Exhibition Center which are all within walking distance of Robson Suites. Guests can also enjoy a variety of restaurants, grocery and clothing stores and entertainment options nearby. The hotel also offers a complimentary drop off shuttle service within the downtown area. At an additional cost, you can bring your dog with you as well! Please contact the hotel directly to make arrangements for your best friend as the dog friendly suites are subject to availability. ... more   less 
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Also Known As:
Robson Hotel Vancouver

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