Upon arrival at the hotel, the concierge greeted us immediately and offered to help with the bags etc. The hotel lobby was stunning, as were the rooms. The staff were very attentive and helpful.
We went to the hotel restaurant Voya for dinner. It was very nice and modern, but very noisy and for us older folk, bring a flashlight to read the menu. I had wild salmon, basil & goat's cheese ravioli, sauce vierge. The portion was very small for $27 and the fish was overdone. Bottles of wine started at about $50. I thought this restaurant was outrageously overpriced and poor value for what you get.
The issue I had with the hotel, was the attention to detail. The bathroom counter was dirty and the toilet paper holder was falling off the wall. The biggest issue for me was the noise of the elevator. I woke early in the morning and couldn't get back to sleep, because I was fixated on the vibration and noise of the elevator that would occur every 30 seconds or so. The sound of the air conditioner that came on from time to time, was somewhat similar to that of a plane starting its engines.
So yes, the hotel was nice, but for a 5 star hotel, I would expect more especially when it comes to the mechanical noise heard in the room.More
- Free Wifi
- Breakfast included