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“Why even bother taking reservations?”

Kobe Japanese Steak House
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Ranked #439 of 3,776 Restaurants in Vancouver
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Restaurant details
Dining options: Dinner, After-hours, Reservations
Neighbourhood: Downtown
Level 1 Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Why even bother taking reservations?”
Reviewed 3 February 2014

Went to Kobe's last night during DineOut Vancouver, probably saw VanessaLe there! We had a reservation for 8:30 which we arrived 15 minutes early for, and after waiting for an hour after our reservation time we gave up and left. They absolutely could care less about their customers. Management offered weak apologies. Hostesses repeatedly stated that this is "just how it is on the weekends". Funny that I've never had any issue with any place I've dined downtown with a reservation (including a few different restaurants during dine out). Spend your money elsewhere, Osaka's on Broadway is a good bet. I won't return, I prefer to spend my money in a place that values customer service.

  • Visited February 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Liz L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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275 reviews from our community

Visitor rating
    87
    92
    53
    27
    16
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“Horrible”
Reviewed 2 February 2014

My dineout 2014 experience at Kobe was horrid. I had a reservation for two at 830pm, wasn't seated until 930pm. The hostess used dine out as an excuse and it being like this everywhere, I have to disagree because my experience everywhere else has been nothing more than great. Even worse, there are well over 30+ people besides myself waiting when they have booked well in advance. We went from standing at the stairs for 30 mins to being seated in the lounge for another 30. The staff nor manager failed to notify any of their customers nor apologized for the inconvenience. I would have at least expected a comp beverage for the inconvenience. Overall, the staff needs to learn how to manage time and develop customer skills better.

  • Visited February 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank VanessaLe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Level 4 Contributor
37 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
“Very average food for the price”
Reviewed 25 January 2014

Kobe is successful because of the novelty of having your food cooked in front of you. It's a busy restaurant which makes for a nice experience. However, despite all the flambouyant peppermill juggling and flame shooting by the chefs, the food you end up with is...well...dead average. You'll find nothing under $40 and you'll find prices up to $250. Disappointing.

Visited January 2014
Helpful?
Thank SharonTH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Penticton, Canada
Level 5 Contributor
90 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 86 helpful votes
“Very Good”
Reviewed 3 January 2014

It was our cooks first night and he did an amazing job both cooking and put on a great show. The food was great. Much better than ShoGun. I have been to Shogun in Prince George and the one in Ottawa. Kobe is 10 times better. Will go back for sure.

Visited November 2013
Helpful?
Thank Mike J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Level 6 Contributor
135 reviews
88 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
“Average Japanese Teppanyaki Restaurant”
Reviewed 2 January 2014

Family dinner for a holiday treat. The restaurant was very busy, service was very good. Large food portions, a bit expensive. The taste was good but not nothing special. The chef performed the standard show while preparing the food. For the price I would go somewhere as taste is more important to me.

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank VanGaroto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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