Went to Kobe's last night during DineOut Vancouver, probably saw VanessaLe there! We had a reservation for 8:30 which we arrived 15 minutes early for, and after waiting for an hour after our reservation time we gave up and left. They absolutely could care less about their customers. Management offered weak apologies. Hostesses repeatedly stated that this is "just how it is on the weekends". Funny that I've never had any issue with any place I've dined downtown with a reservation (including a few different restaurants during dine out). Spend your money elsewhere, Osaka's on Broadway is a good bet. I won't return, I prefer to spend my money in a place that values customer service.
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