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“Wonderful Setting”

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Oak Bay Beach Hotel
Ranked #3 of 49 Hotels in Victoria
Certificate of Excellence
Reviewed 15 August 2014

I had the pleasure of staying at the Oak Bay Beach Hotel Aug. 10 - 14, 2014. It was a great experience. I was attending a golf tournament at the Victoria Golf Club, which is across the street, so the location was ideal. The room I had was very specious and had a kitchen bar area. The spa/pool/fitness facilities were great - they are located overlooking the ocean front with a beautiful view, perfect for relaxing on a sunny day. I used the restaurant for breakfast, and the food was excellent. The hotel is very close to Oak Bay Village, which is a small, charming shopping/restaurant area. I would stay there any time I am in Victoria without hesitation.

Room Tip: Ask for something on the water side; I was located over the auto court, so the view was not so great...
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  • Stayed: August 2014, travelled solo
    • Location
    • Cleanliness
    • Service
2  Thank Scott O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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947 - 953 of 1,329 reviews

Reviewed 15 August 2014

I stayed in the Oak Bay Beach Hotel for three nights while on a golf outing. It is away from the downtown core but still well situated on the ocean. Also it is quite close to some trendy restaurants in the nearby village of Oak Bay. The furnishings are first class and the rooms well appointed. I spent one afternoon relaxing in their hot pools over looking the sea which was quite welcomed after a morning of golf. I had breakfast there each morning and the food was good and wholesome. The smoked meat hash is worth a try as are the smoked salmon Eggs Benedict. The staff were all very friendly and helpful. The beds were turned down each evening and fresh towels provided. I would definitely stay there again on a visit to Victoria

  • Stayed: August 2014, travelled solo
    • Location
    • Sleep Quality
    • Service
1  Thank BobbyFair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2014

Room, view, beds, excellent. Staff is friendly. Shower head is a mechanical nightmare - never worked first time even after service call. Phone in room is too complex and prone to battery failure. After arrival at 11am (early) my wife waited for our room until 3pm! No one seemed to be concerned or made any effort to speed up the process or to offer her a coffee etc. Not the treatment expected at a hotel aspiring to be first class.

Room Tip: get ocean view (not above the pub)
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  • Stayed: August 2014, travelled with friends
    • Value
    • Rooms
    • Service
2  Thank rustgert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OBBH_Team, Manager at Oak Bay Beach Hotel, responded to this reviewResponded 23 August 2014

Dear Rustgert
Thank your for choosing the Oak Bay Beach Hotel for your most recent visit to Vancouver Island. We are so pleased to hear that you found our rooms, the view and our Oak Bay Beach Dream beds to be excellent and our service team friendly. We would like to offer our sincere apologies that you had some difficulties with the shower head and our cordless phone system. We will be sure to work with our facilities personnel to rectify those issues. We are sorry that we were not able to accommodate an early arrival for you and your wife. We find that almost all of our guests take advantage of our 12:00 noon check-out making it challenging to have our rooms prepared for arrivals earlier than our guaranteed 4pm check-in. We do encourage guests to take full advantage of our spa and mineral pool facilities while we carefully prepare their guestroom but do agree that an offer of coffee or tea should be part of Our Best service offering.
We do hope to welcome you and your wife back on a future visit to the Island.
Best regards
Michelle Le Sage
Hotel Manager

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Reviewed 11 August 2014

My husband & I wanted a quick weekend getaway to celebrate our wedding anniversary, and after lots of research, I decided on the Oak Bay Beach Hotel. We wanted to be close to Victoria, but also wanted to relax. This hotel was simply perfect. The rooms are very large and modern. I loved the bathroom area and the soaking tub was fabulous. The entire staff is friendly and helpful. The pool area is open 24 hours and the water was warm and relaxing. We will definitely be back!!

  • Stayed: August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank CatMueller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2014

I was concerned that my expectations would be too high based on reading the previous reviews. The hotel turned out to be an oasis. The rooms were lovely (bathrooms incredible) and the service was top notch. The oceanside pools were the highlight - no crowds and very relaxing. We're looking forward to returning.

  • Stayed: August 2014, travelled with family
    • Value
    • Rooms
    • Service
2  Thank ffk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OBBH_Team, Manager at Oak Bay Beach Hotel, responded to this reviewResponded 11 August 2014

Dear FFK
We are so pleased to hear that you found your oasis in beautiful Oak Bay! We too look forward to your return visit.
Our Best
Michelle Le Sage
Hotel Manager

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Reviewed 9 August 2014

We enjoyed a 2 day stay at OBBH Aug 2-3, 2014. The location is stunning and the rooms beautiful. The hotel is also just a short 15 minute walk away from Oak Bay Ave with a quaint selection of shops, pubs and restaurants.

  • Stayed: August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
2  Thank Janice R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2014

Very Satisfactory
- amazing ocean view from morning, noon, til night
- second to none poolside experience
- exquisite hotel interior and exterior detailed design
- friendly front desk staff, prompt valet and room service
- extra room amenities than one requires

Opportunites for Improvement
- Airconditioning on room without ocean view mediocre. After following staff's suggestion to close skylights blind and turning on/off aircon still had to bring a fan in the middle of the night. Rooms with ocean view can do without airconditioning.

- Shower lever on my parent's room had to be turned forcibly. Our's was fine.

- Customer service needs to be true to their words - I called the hotel to ask if there was a tablet charger cable left in our room and possibly with lost and found. Agent said will call back on the phone number I left. 2 days have past, still no call. Log calls and do follow-up would improve customer service.

Room Tip: Ocean view room 3rd floor and up
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  • Stayed: August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank Josareli F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OBBH_Team, Manager at Oak Bay Beach Hotel, responded to this reviewResponded 11 August 2014

Dear Josareli F
Thank you for choosing the Oak Bay Beach Hotel for your Victoria getaway. We are thrilled to hear that you enjoyed our hotel facilities, location, seaside mineral pools and extensive amenities. We very much appreciate your feedback on the areas that we have opportunities for improvement. We have worked with our engineering department and have now discovered that we can indeed enhance the air-conditioning in our rooms during this amazing hot spell. Our apologies for our lack of follow-through with your lost item inquiry, we will be sure to work with our guest services team to ensure that all of these calls are indeed logged and followed up with in a more timely fashion.
We do hope we will have the opportunity to welcome you back in the very near future.
Best regards
Michelle Le Sage
Hotel Manager

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Additional Information about Oak Bay Beach Hotel

Address: 1175 Beach Drive, Victoria, British Columbia V8S 2N2, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Victoria
#2 Spa Hotel in Victoria
#3 Luxury Hotel in Victoria
#3 Romantic Hotel in Victoria
#3 Family Hotel in Victoria
Price Range: £137 - £304 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Oak Bay Beach Hotel 4.5*
Number of rooms: 100
Official Description (provided by the hotel):
The Oak Bay Beach Hotel is a spectacular five-star boutique resort and spa. Enjoy fine dining in The Dining Room, a dinner show or movie in the David Foster Foundation Theatre, hot drinks and housemade treats in Kate's Cafe, pub fare in The Snug (a local legend), or a relaxing soak in one of the three seaside hot mineral baths while watching whales breach offshore. Onsite adventure activities, a sommelier, in-room chefs, catering & conference facilities and event planning also available. Each stay includes: complimentary parking, WiFi, local telephone calls, full access to our seaside hot mineral baths, steam sauna and fitness studio, turndown service and movie channels. ... more   less 
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Also Known As:
Oak Bay Beach Hotel Victoria, Vancouver Island

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