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Delta Hotels Victoria Ocean Pointe Resort
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Reviews (1,645)
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All reviewsacross the bridgelure restaurantwater taxithe club loungetennis courtsfree shuttleharbour viewhotel shuttlewater viewshort walkshuttle servicebeautiful hoteldowntown areaparliament buildinghotel restaurantdowntown corean easy walk
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893 - 898 of 1,645 reviews
Reviewed 8 July 2014 via mobile

The hotel was awesome . There is a place outside and you can just walk for like 20 or more meters and see there is a street and next to you are hotels and you can hear ECHO Echo. Yes next time I see you you are in DELTA.

Stayed: June 2014, travelled with friends
Thank Tabassum H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2014

The Delta is located across the inner harbour from the Parliament building and Fairmont Hotel. It's a solid, well-maintained larger hotel chain that offers personalized touches by staff. Check-in was easy and fast. Although we were in a Club Room they did not spend much time familiarizing us with those serivces. Thus, we did not find the Club loung until our 2nd day there. Small thing but ....

The location is excellent as you can simply cross the bridge to the main section of town or join the walk-way behind the hotel to stroll around the habour and parks. The rooms are spacious, clean and well decorated. Our room overlooked the harbour so we enjoyed watching the taxi floatilla in the mornings and the seaplances landing every 15-20 minutes. No noise from the habour so don't worry about that!

Overall the hotel was a good value and we recommend it as an alternative to the business town side of Victoria.

Room Tip: It's definitely worth paying a bit more for a waterview room over the habour.
  • Stayed: July 2014, travelled on business
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Thank TorontoTraveler_2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeltaVictoria, Front Office Manager at Delta Hotels Victoria Ocean Pointe Resort, responded to this reviewResponded 7 July 2014

Dear Valued Guest,

Thank you for taking the time to provide feedback on your recent stay. I am very pleased that you had a chance to enjoy the hustle and bustle of Victoria's harbour from your room, as well as our convenient location. I am sorry to hear that we did not go over our Mode Club services and amenities on check-in with you. My sincere apologies for that miss. I will be following up with my team to ensure this does not happen again. I hope to welcome you back to our hotel in the future!

Warm regards,
Justin Foisy
Front Office Manager
Delta Victoria Ocean Pointe Resort and Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 July 2014

First visit back once renovations. For comfort and convenience this is the place. Rooms are comfortable and it is an easy walk to down town. Walking routes and small beach access are very close..great for pet owners. The hotel is pet friendly for a flat rate; includes a pet package. Parking is extra as well. Staff is terrific, courteous, and helpful. The renovated restaurant has a really nice outside area, and they have moved to more affordable, but very good food. We originally booked through their on line service as it is usually the best price, but we found a better deal with BC Ferries Vacations. Price was $100 less, the package included: return ferry for car, driver, and one passenger, parking, and room. Great deal! We will be back.

Stayed: June 2014, travelled with family
Thank Kevin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 July 2014

The Hotel is great the service is outstanding the employees go out of there way. From the time my family checked in they were exemplary. Excellent location overlooking the Harbor. Some of the rooms with even numbers have a fabulous view of the harbor (our room had a view of the roof and the tennis court) and was on the 5th floor I was offered an Ocean view for an extra $60.00 CAD. Awesome pool and fitness area although the pool needs to be better ventilated due to the high chlorine and hurts your eyes! I just wish there were a few more inclusions like parking, bottles of water or breakfast also the tissue they use is of the roughest quality and for such a nice hotel they need to fix this. Overall I would recommend this Hotel and I would stay here again. We stayed during Canada Day July 1st and there is a fabulous fireworks show at 10:20 pm in front of the hotel. If you go to dinner sit on the outside in front of the water for the best views. The employees of the Luxe restaurant made my daughters feel like Royalty. Joey the Manager was wonderful and sat us outside with a view of the fireworks. The food was great and and we ate everything. The restaurant also has a menu for children and not just the usual chicken strips and macaroni & cheese but specialty choices like salmon and pasta and hamburger. The experience of the restaurant made this trip. Thank you Joey and Christine our food server.

Room Tip: Get the ocean view room!!!! If your coming this far it is worth the trip.
  • Stayed: July 2014, travelled with family
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Thank srodri01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeltaVictoria, Front Office Manager at Delta Hotels Victoria Ocean Pointe Resort, responded to this reviewResponded 3 July 2014

Dear Valued Guest,

I am delighted to hear you had such great time at our hotel! Thank you for your feedback. We are always looking for ways to make our guests more comfortable when they stay with us and it is through feedback like yours we are able to do so.

Sincerely,
Justin Foisy
Front Office Manager
Delta Victoria Ocean Pointe Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2014

We splurged and paid the additional $60 for harbor view and it was so worth it! Spent 2 nights here. Extremely comfortable beds, clean room, luxurious shower and beautiful decor. Everything was well thought out. Staff was friendly and very helpful.

Room Tip: We had room 524. It was front and center to the courtyard and harbor.
  • Stayed: July 2014, travelled as a couple
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Thank Lynn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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