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“Great Hotel but..........”

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Hotel Grand Pacific
Ranked #14 of 49 Hotels in Victoria
Certificate of Excellence
Gold Coast Australia
Level Contributor
28 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Great Hotel but..........”
Reviewed 15 June 2014

First impressions of this hotel are very good and service appears to be top class but we had one or two incidents which took the gloss off the short stay we had.
The rooms were fantastic and the location of the hotel was equally as good. We walked to the water front with ease and enjoyed the markets, shops, restaurants and bars.
We were transiting from Vancouver to Seattle and the Vancouver ferry service dropped us a few blocks from the hotel and the Seattle ferry leaves from almost in front of the hotel so this was very convenient.
Breakfast was adequate but again a dismissive server took the gloss off the experience.

Room Tip: We had the City View Suites and these were extremely good value and comfortable.
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maxydog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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  • Sleep Quality
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  • Chinese (Traditional) first
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English first
Kelowna, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 June 2014

Had a fabulous stay at the Hotel Grand Pacific June 9-11, 2014. Excellent service, fabulous location and very interesting food and beverage options. Had some lovely items off the dinner, breakfast & bar menus. Recommend the Rising Sun beverage, breakfast buffet and the steak sandwich. The staff and service throughout the hotel are exceptional as is all the food, presentation and unique options. A fabulous location for visiting Victoria.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank 544MoeH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 June 2014

My daughter and I stayed at the grand pacific hotel while on holiday and had a wonderful time. Each day coming or going we encountered only happy staff with happy smiles and attitudes which made our stay even better than you would think when seeing the beautiful hotel and it's stunning decor. The hotels architecture is amazing and was built in the perfect location. The views are spectacular starting, I'm sure, from the top floor, any floor down from the top, to sitting outside enjoying the views and the fresh air. I wanted to take my daughter on a once in a lifetime excursion to take photos of bears in their own environment and asked the concierge for help. We went out for the day doing other things and when we returned he had everything we could have wanted ready and available for us if we wanted, and yes we sure did want! What an amazing day trip he had arranged for us. My daughter was able to see and photograph things that will be remembered forever. We flew up north, then had a wonderful day with our guide on a boat watching and taking pictures of the most beautiful bears just relaxing and going about their day. We even saw and my daughter took pictures of the actual " Disney Bears" , what luck. The day was more than we could have imagined, thanks to the grand pacific hotel and their fantastic concierge. The only downside to our day was having to leave, but even then all the smiling faces and interest in my daughters day and photos made up for that. If your looking for a hotel to stay at in Victoria , look no further, I can't imagine you would find any other that has everything going for it from the buildings beauty and comfort, to the wonderful staff and indescribable views, and everything in between! I hope your vacation is as great as ours and if your staying at the Grand Pacific Hotel I'm sure it will be!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Funcharm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gatineau, Canada
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 10 June 2014

My daughter and I stayed at the Grand Pacific from June 4th to June 9th. She was there for a conference, I tagged along for sightseeing. Great hotel, close to a lot of attractions: marina and ferry to Seattle, Parliament, Royal BC Museum, Fairmont Empress hotel... We were in room 640 which had a spectacular view of all the attractions mentioned above. The view of the illuminated Parliament at night is awesome. Service at the reception desk is efficient. Murray, the concierge, will guide you in choosing the places you want to visit and provide you with maps. He will also make reservations to restaurants, call a taxi...The bell boys outside the entrance are great (sorry, guys, I can't remember your names). They can also help you in choosing attractions to visit. If I return to Victoria one day, this is where I will stay.

Room Tip: Room 640 has a great view
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  • Stayed June 2014, travelled on business
    • Value
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Helpful?
3 Thank Michèle T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 June 2014

Booked the hotel at the recommendation of a colleague instead of another older hotel closer to the conference centre, at the same price, but a few blocks away. Did not regret it.

The walk to the VCC leads you passed the legislature and gives you a nice view of the harbour.
The hotel itself is nice and has a fresh look.
The room was spacious and had everything you expect from a business-oriented hotel, like a large desk, iron+board, safe, refrigerator, and pretty good WiFi service.
If visiting downtown Victoria this is a very good fit.

Room Tip: My room had a balcony and a decent view. I did not request it but it was a nice addition, since you...
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  • Stayed June 2014, travelled on business
    • Value
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Helpful?
2 Thank Skyfire323
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trail, Canada
Level Contributor
68 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 9 June 2014

Stayed here for a work event held in the building! The staff were all super nice and helpful. The hotel itself was clean and comfortable. The hotel restaurant had amazing french toast and bananas, seafood and burgers to name a few. Room service for breakfast was right on time. Everything about this stay was excellent.

Room Tip: bay views are nice, the higher the better! the other side apparently gets some noise from the cruise...
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  • Stayed June 2014, travelled on business
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank William F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal
Level Contributor
164 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 8 June 2014

I was attending a conference at the Hotel Grand Pacific. The hotel is right on the Victoria harbour, in downtown Victoria. You easily have access to downtown Victoria. The rooms are very clean and nice with a little balcony with two chairs. I must point out the hospitality of the staff. They are always smiling and greating you when you get in and out of the hotel. By the way, they even take care of the ducks that reside in the little pond next to the entrance. I have seen employees feeding them. Really nice!

The food served at the hotel during the conference (breakfast & lunch) was delicious. Hot breakfast and lunch served at a buffet in the restaurant. Very good.

I definitively recommend this hotel right in the heart of downtown Victoria.

Room Tip: Request a room at the front of the hotel with a view of the harbour. Rooms at the back have a view...
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank YUL_65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Grand Pacific

Property: Hotel Grand Pacific
Address: 463 Belleville Street, Victoria, British Columbia V8V 1X3, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Victoria
#7 Luxury Hotel in Victoria
#9 Business Hotel in Victoria
#11 Romantic Hotel in Victoria
#12 Family Hotel in Victoria
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hotel Grand Pacific 4*
Number of rooms: 304
Official Description (provided by the hotel):
Facing Victoria's Inner Harbour and adjacent to the British Columbia Legislature, the Hotel Grand Pacific, recently voted World's Best, Top 500 places to stay by Travel + Leisure Magazine, is 2 blocks from Victoria's downtown restaurant and shopping scene, 2 blocks from the Victoria Conference Centre and 5 blocks from Fisherman's Wharf, a working harbour surrounded by an array of food kiosks, unique shops and ecotour adventures. The Victoria of today is urban, outdoorsy, culinary and hip. Experience Victoria today. ... more   less 
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Also Known As:
Grand Pacific Hotel
Grand Pacific Victoria
Hotel Grand Pacific Victoria, Vancouver Island

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