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“The 'go-to' hotel in Victoria for business or pleasure” 5 of 5 bubbles
Review of Hotel Grand Pacific

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Hotel Grand Pacific
Ranked #15 of 52 Hotels in Victoria
Certificate of Excellence
Vancouver
Level Contributor
4 reviews
4 hotel reviews
“The 'go-to' hotel in Victoria for business or pleasure”
5 of 5 bubbles Reviewed 3 July 2009

As a 5-day a week business traveller, I virtually live in hotels. The Grand is consummately professional in every way. The rooms are well-appointed, the beds are supremely comfortable and the restaurants easily trump the competition. The most impressive feature of the Grand are the staff who are welcoming, courteous and anticipate your every need. The fitness centre is comprehensive, the business centre briskly efficient and I've tried and enjoyed several of the spa treatments. Not only do I use the Grand for business, but I choose to spend my holiday time here as well.

  • Stayed June 2009, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TiszaVancouver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (638)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Tacoma, Washington
Level Contributor
67 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 bubbles Reviewed 30 June 2009

Arriving at the Hotel Grand Pacific, we thought the lobby was nice and the staff so-so. The staff bluntly told us we couldn't have the room we had booked (we wanted one king bed), and were less than friendly about it, even though this was our anniversary weekend. The room itself was clean and we found housekeeping to be wonderful the entire 3-day stay. However, there were two bland, queen beds, in a room right by the elevator. Luckily the door was fairly thick so we only heard mild wooshing sounds from the elevator, but we could hear the baby crying next door.

Our view of the harbor was pleasant, especially nice at sunset. The healthclub amenities and pool were very nice, though you had to pay extra if you wanted to attend a class, which seems ridiculous. The food at the hotel was overpriced and bland. Wireless cost $5 a day and could only be used in the lobby.

This hotel didn't have any of the luxury feel that I associate with high-class travel, other than a great housekeeper. I was pretty disappointed. The staff was rude and wouldn't even give us a late check out. I would not recommend this hotel -- it's like a glorified Holiday Inn with a nice health club package.

  • Stayed June 2009, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank slowdiva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
seneca, sc
Level Contributor
58 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 bubbles Reviewed 26 June 2009

OK, so we had the best suite in the place thanks to a nice upgrade from the Hotel's
GM. We spent 3 glorius nights in this lovely place with way too much balcony time
watching the goings on in the inner harbor. This hotel is well situated. The personnel
are splendid including the valets and bellmen. The buffet is great with Eggs Benedict
a daily feature. My only recommendation would be that the buffet menu be varied day to
day. Our suite was nothing less than spectacular. Our package included one nights
romantic turndown which we appreciated. I won't spoil the surprise, but don't try to
taste it as I did. The rose was nice (no I didn't try to taste the rose).

An earlier review mentioned the Swiftsure Restaurant in the hotel next door. Forget it!
Anything to do with "Swift" is a misnomer. We left after waiting 30 minutes for our meal.
Do visit White Heather for afternoon tea. My wife loved it, I had a good beer, but they
made me order a small tea. We also liked Butchart Gardens, 55 acres of fantastic
plantings.

Try Grand Hotel Pacific, you should enjoy it, particularly if you get a water view.

I can't help but mention that the GM didn't even acknowledge our token of appreciation
for the upgrade, even though the upgrade stood on its own.

  • Stayed June 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank garypcsc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surrey, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 25 June 2009

My Fist time in Victoria we stayed here in the middle of the week!
when we arrived at the Hotel the front staff were so friendly they gave us an upgrade for free before we even checked in to our room!
The best bed I have ever slept in, in any hotel
we even had a patio with an amazing view of the harbour!
what and awsome trip

Stayed June 2009, travelled as a couple
Helpful?
1 Thank jetbjennie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chestertown, Maryland
Level Contributor
66 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
4 of 5 bubbles Reviewed 22 June 2009

We stayed at the Grand Pacific for 3 nights at the beginning of our 10 day Vancouver Island vacation. The hotel's location was great, but I do note that it is ACROSS the street from the water, not directly waterfront. The hotel was fine, but generic in a chain hotel manner. Nothing really unique. My only complaint is that the coffee at breakfast is awful. Even the french press syle coffee ($5 extra) is bad.

  • Stayed June 2009, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank mossway1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Slave Lake, Alberta, Canada
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed 22 June 2009

The service by staff at this hotel was fabulous. The concieger was extremely knowledgeable and helpful, even sent up a bunch of balloons for our anniversary. The best part of our stay was the spa. Between the two of us we had four massages. A little weird to get from the east tower to the spa (through the underground parking lot). We booked through Westjet Vacations and received 10% off everything in the hotel other then alcohol, plus receiver our fourth night free.

  • Stayed June 2009, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Karen-Larry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, Washington
Level Contributor
71 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 17 June 2009

I booked an overnight trip through Clipper Vacations. For $114 per person, we got our roundtrip Clipper ticket from Seattle to Victoria as well as our hotel. It was a very good deal. The hotel is nice and located close to the ferry terminal, museums, waterfront, and the Empress. They also had a free shuttle in the evening which took us to dinner and back, and that saved about $15 - $20 in cab fares for one night. The room had a balcony with a side view of the water. It was quiet and roomy.

In April we stayed at the Marriott Inner Harbor, which was newer, closer to shopping and restaurants, and had more comfortable beds. However, the Grand Pacific had larger rooms and was a better price. I would stay at the Grand again, especially if I got the good rate.

  • Stayed June 2009, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank SuzyQTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Grand Pacific

Property: Hotel Grand Pacific
Address: 463 Belleville Street, Victoria, British Columbia V8V 1X3, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Victoria
#7 Luxury Hotel in Victoria
#9 Business Hotel in Victoria
#11 Romantic Hotel in Victoria
#12 Family Hotel in Victoria
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Grand Pacific 4*
Number of rooms: 304
Official Description (provided by the hotel):
Facing Victoria's Inner Harbour and adjacent to the British Columbia Legislature, the Hotel Grand Pacific, recently voted World's Best, Top 500 places to stay by Travel + Leisure Magazine, is 2 blocks from Victoria's downtown restaurant and shopping scene, 2 blocks from the Victoria Conference Centre and 5 blocks from Fisherman's Wharf, a working harbour surrounded by an array of food kiosks, unique shops and ecotour adventures. The Victoria of today is urban, outdoorsy, culinary and hip. Experience Victoria today. ... more   less 
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Also Known As:
Grand Pacific Hotel
Grand Pacific Victoria
Hotel Grand Pacific Victoria, Vancouver Island

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