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“better than a hotel, better than a b&b....”
Review of Abigail's Hotel

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Abigail's Hotel
Ranked #1 of 49 Hotels in Victoria
Certificate of Excellence
Reviewed 11 June 2010

All the convenience of a hotel w/o the unwanted impersonality ; all the charm of a b&b w/o the unwanted intimacy. Plus Max behind the breakfast bar makes the worlds best granola from scratch and willingly shares the recipe.

  • Stayed: June 2010, travelled as a couple
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Thank lpwinfrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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887 - 893 of 1,052 reviews

Reviewed 4 June 2010

This charming hotel has got all the little things right! From the weather report thoughtfully included on the breakfast menu, the incredible beds that have you sleeping like a baby, to the personalised "can do" service, it's obvious that the owners and managers care deeply about their guests' experience.

We were in town to visit family, but Abigail's turned out to be the unexpected joy of our time in Victoria. We stayed in the Coach House and were enchanted by the beautiful room and the fantastic service of the staff. The hearty and wonderfully cooked breakfasts by Matt and Victoria started out every day perfectly! Matt even allowed me to pick his brains about local cuisine and food trends.

We will be back!

  • Stayed: June 2010, travelled as a couple
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Thank Pokerfish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2010

After reading so many great reviews on tripadvisor, we decided to book Abigails as part of our honeymoon, we booked the honeymoon suite which was expensive but we were expecting big things. It felt like such a letdown when we arrived our room was nice, well decorated but by no means a suite, there was no mention of our honeymoon or gift (we were either giving a gift or upgrade at every other hotel we stayed in) for the price we payed it was not a luxury... dragged suitcases up and down the stairs!. We also had high hope's of the 5pm aperitifs, this turned out to be a bowl of soup and some crackers for a luxury hotel this is poor with no real effort, the breakfast is also made a big deal of on Abigails website, I had an omelette with some bacon, fruit and a scone...art on a plate??. If we had payed half the price I would rate the hotel higher but when you call yourself a luxury hotel and charge £250+ a night it just doesn't deliver in any way also the wireless internet didn't work . The staff were all really nice our promlem is with the hotel itself. We stayed in 12 different hotels during our travels around Alberta and BC loved every minute of it, this hotel was our biggest disappointment. Stay at brentwood bay 20 minutes out of victoria, excellent rooms and restaurant with pool... and champagne to celebrate our honeymoon!

  • Stayed: May 2010, travelled as a couple
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5  Thank sammy15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nsaklas, General Manager at Abigail's Hotel, responded to this reviewResponded 4 June 2010

Dear Mr and Mrs Sammy15,

I’m sincerely sorry to hear that your experience was anything less than extraordinary.
We value your comments and will certainly review our honeymoon room descriptions as well as test out the limits of our complimentary wireless internet connection. As for the food experience, I will relay these comments to our Chef’s -- who will be devastated by this feedback because they work very hard on their menus (which change daily) and typically receive an abundance of praise and recipe requests. Our soups are made from scratch using locally sourced organic product.

That said, we do appreciate the balance of your feedback whereby you gave us high marks for location, cleanliness, service and sleep quality.

Should you ever return to downtown Victoria we would be honored to try and rectify our standing with you. Please don’t hesitate to contact me directly to discuss further.

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 June 2010

We had a fabulous weekend despite the cold, windy, and rainy weather in Victoria. Who knew the wood-burning fireplace would come in so handy? My husband and I stayed at a room in the coach house which we purchased in a package that came with spa treats and champagne. The staff were very friendly and extremely apologetic when the fire alarm went off at 5 a.m. due to a spider getting in the sensor. The bottle of wine they offered ensured a good nights sleep the following night. I would note to others that excellent breakfast is only included if reserved through the hotel's website or by phone. Some guests were not aware but paid the extra fee to enjoy. We received excellent recommendations on things to do and places to eat. The hotel is a few blocks from downtown - close, but not wear your uncomfortable heels close.

  • Stayed: May 2010, travelled as a couple
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Thank Julie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2010

My wife and I recently spent several nights celebrating her 40th birthday in Victoria. We had two nights at a different 5 star spa/resort and it really didn't compare to our stay at the Abigail Hotel. The rooms were immaculate, beautifully furnished with classic old world charm surroundings. Very comfortable beds and welcoming fireplaces in the Orchid and foxglove rooms. There was a sight problem in the foxglove room and they immediately moved us to the honeymoon suite - the Orchid room (both rooms were really beautiful) The staff pampered us with their attention. We enjoyed the 5pm wine and cheese gathering in the library and the gourmet breakfast in the morning, being served by 3 different staff was really a treat. One of the best hot chocolates I've had in years (many). My wife really appreciated how central the hotel was to downtown Victoria and got a great run in before breakfast. The grounds were lovely with many flowers. Just book it and enjoy your choice you wont be sorry.

  • Stayed: May 2010, travelled as a couple
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1  Thank crossroadsmassage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nsaklas, General Manager at Abigail's Hotel, responded to this reviewResponded 29 May 2010

Thank you for the incredibly kind review. These comments are a great reminder for us of the impact we make on our guests' experiences and serve as a wonderful motivator as we enter "busy season".

Warm regards,
Nick Saklas - GM

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Reviewed 24 May 2010

Abigail's is a lovely small hotel situated in a fabulous location for seeing Victoria. The rooms were luxurious, yet comfy; breakfasts were excellent--food, service, ambiance; "happy hour" treats were generous and delicious; and the public rooms were gracious. But the true strength of Abigail's lies in its service, and that's what will have us coming back again. Staff were welcoming, super helpful with all kinds of info, made tour reservations for us, offered personal advice and guidance or just a friendly chat in the AM or after a day of city walking. We couldn't have asked for more!

  • Stayed: April 2010, travelled as a couple
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Thank L3Larkspur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2010

We recently spent three nights. From the warm reception by the general manager, Nick, to the extremely helpful staff, our stay was absolutely delightful. The charm of the Abigail is a combination of small size, beautiful architecture and first rate staff.

  • Stayed: May 2010, travelled as a couple
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Thank Randy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Abigail's Hotel

Address: 906 McClure St, Victoria, British Columbia V8V 3E7, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria > Fairfield
Amenities:
Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
#1 Luxury Hotel in Victoria
#1 Family Hotel in Victoria
#1 Romantic Hotel in Victoria
#15 Business Hotel in Victoria
Price Range: £112 - £229 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Abigail's Hotel 4*
Number of rooms: 23
Official Description (provided by the hotel):
Abigail's Hotel is a unique accommodation experience that blurs the lines between a small luxury hotel and a heritage bed-and-breakfast Inn. Abigail's is an adult-only, intimate 23-room property that is housed in a 1930's Tudor mansion. Its special atmosphere blends the romance and charm of the past with the comfort and convenience of modern accommodation. Located in romantic Victoria, British Columbia, Abigail's is quietly situated on the edge of the bustling downtown core and is three short blocks from Victoria's Inner Harbour, within walking distance of all the major downtown attractions and restaurants. Life is too short to be conventional, discover a splendour and charm that has been lost to the ages and uniquely exists at Abigail's. ... more   less 
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Also Known As:
Abigails Hotel Victoria
Abigail's Hotel Victoria, Vancouver Island

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