Great hotel and staff was excellent and very helpful. Shane was a great help. More hotels should have tms like this.
Hotel was clean quiet and had a great location.
Breakfast was fresh and had all you could want for a free breakfast.
- Free Wifi
Exterior hotel curb appeal needs some work and Breakfast needs some additions of choices, other than that, everything is great! Lobby was small but well set including the staffs are professional looking. people at front talks like working in a five star hotel, must be proud of their work! Parking under ground is kinda small, the driver needs to be very careful maneuvering special. Room window has only shears where is see thru when its get dark outside, needs to have some privacy blackout drapery.
Had a wonderful stay here over Christmas. Great room (703), helpful, friendly staff and a very good value. However, it rained the first night and dripping water from the balcony above kept my wife up most of the night. It is a very poor drainage system and sounds like an old steam furnace clanging. I complained to the manager, and at the same time a woman staying on the opposite side of the hotel was complaining about the same thing. Nothing was done about it, but fortunately it did not rain again. This morning I read a review from last January, 2013 of a customer complaining about the same problem, in the same room. We will not hesitate to stay there again, but in another room. Annoyances like this should be taken care of.
Nice hotel in a great location on the inner harbor. A short walk from the ferry and easy access to all the other sites in Victoria. The breakfast was good - nothing special but it satisfied. Our room came with a little kitchenette that was stocked with a coffee pot, dishes, wine glasses and a small table. A nice touch. We would stay here again.
Earlier this month we enjoyed our fourth visit to this well situated comfortable hotel very close to the Inner Harbor of Victoria. Since our visit last year the lobby and some of the rooms have been tastefully updated without losing the ambiance of the hotel. On our arrival we were upgraded to a better room with a lovely view of the harbor and city lights at night. Make sure you ask for a room facing north as there is a small park behind the hotel and one can enjoy an unobstructed view of the harbor and it is very quiet. Another plus is the full breakfast which is included together with morning newspapers making a very relaxing start to the day. The location is great, one block from the waterfront and Parliament Buildings and five minutes to the heart of Victoria, shopping, tours and attractions. For the price and location this place is a bargain.
The accomodations were above expectations for the price. The room was spacious and the kitchenette was an unexpected surprise. The hotel is centrally located and within easy walking distance to many local attractions. Although there was some renovations being done to the entrance of the hotel, it was still an excellent value and we would definitely recommend this locations.