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“great place to stay in Victoria”

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Best Western Plus Inner Harbour
Ranked #7 of 49 Hotels in Victoria
Certificate of Excellence
GreenLeadersBronze level
Orlando, United States
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“great place to stay in Victoria”
Reviewed 14 June 2014

The hotel was clean and the breakfast was good. The room was a suite which worked great with my two grandchildren. Nice kitchen which allowed us to eat in. Front desk was SO helpful in giving guidance on restaurants and activities, even arranging for whale watching for us. Would definitely stay there again and hope to!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Cherie Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWIH_Manager, General Manager at Best Western Plus Inner Harbour, responded to this review, 16 June 2014
Thanks for your review "great place to stay in Victoria!".

We sincerely appreciated the opportunity to be of service and recommending us to others. We too look forward to your next stay!
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Rating summary
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  • Sleep Quality
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  • Cleanliness
Traveller tips help you choose the right room.   Room tips (510)
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English first
parker, co
Level 6 Contributor
105 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 13 June 2014

First time to Victoria and Canada, my family of 4 including two youngsters, ages 7 & 10, had the time of our life in this extremely family friendly place for 4 nights.

Always looking for a place to take the family for adventures, I researched this hotel and chose it because of: location close to most things of the inner harbor/downtown including floatplanes and Clipper pier but in a residential feeling area with plenty of sights and restaurants nearby, nice outdoor swimming pool for the kids, a one bedroom suite with sofabed and small kitchen, great reviews and reasonable price.

The staff without fail were friendly, funny and very helpful with all my orientation questions. I know they get these questions all the time, but they made us feel at home and never a bother. The housekeeping did the same.

They offer a very nice breakfast 6:45-10:45( I believe) with juice, pastries, pancakes, eggs, sausage, potatoes, coffee, oatmeal, cereal.

The rooms are very clean and ours newish looking with comfy beds. The kitchen had a mini-fridge, full stove and oven, sink(no disposal or dishwasher), microwave and coffeemaker. The 1 bedroom suites face Quebec Street with large, long patio. The outdoor pool is heated with beautiful garden area, tiny exercise room with elliptical, bike, stairstepper, no weights, nice indoor hottub, sauna and steamroom which we used a lot.

We visited the Royal Musuem, Imax(Vikings- I fell asleep), Bug Zoo, MIniature Museum, Chinatown(bascially 1 decorative street with fun shops for kids and restaurants), Bastion Square, Fisherman's Wharf- eat fish and chips, kids like Barb's for chicken strips, we parents like the fresh fish next door to Barb's, kayaked there as well- great family outing- no experience needed( kid must be 7 or older), walk along the harbor, take a carriage ride, water taxi around the harbor, do afternoon tea at Murchies. We rented a car for a day at nearby Budget drove up Saanich penisula and Sydney, gardens, Butterflies, aquarium, putt putt, lighthouse and Fort Rudd, on and on it goes, so much to do...Took floatplane in, Clipper out to Seattle.

Lots of nearby eateries: Spaghetti Factory, Chongos, Red Fish- Blue Fish, The Docks(the kid's favorite)etc. Five blocks to grocer in nice neighborhood. Very safe, clean, wonderfully friendly people offering advice. We'll be back, Best Western treated us well!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank mckParker_Co
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWIH_Manager, General Manager at Best Western Plus Inner Harbour, responded to this review, 16 June 2014
Dear Parker family,

Thank you soooooo much for coming to Victoria for your family vacation, and I can't believe all that you were able to see and do in your first trip here! Well done!

We really enjoyed reading all about your time with us, and all that your family enjoyed about our hotel and location. Being a mom myself, I know how important it is to ensure the kids are happy, so we can all be happy. For the even smaller kiddies, we bring out a very special surprise at check in to help get the stay started on a even happier note. And breakfast times, for other reading, is from 6:45 am to 10:00 am daily.

Thanks again for the high recommendation, and have a wonderful summer!

Sincerely,
Joanne Mills
General Manager
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Courtenay, Canada
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 June 2014

In the past we have had good experiences at numerous Best Western Hotels, across Canada. We originally chose the Best Western Plus Inner Harbor because of its great location, however, we became repeat customers because of the cleanliness, size of rooms and fantastic staff. It is almost as if the staff, of this Hotel,
have taken the Best Westerns' policy of providing great customer service and said "we can do better" and consistently do.
Bravo, highly recommended

Room Tip: Harbor view is nice, but because of location of hotel we normally do not spend much time in room so...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LeeAnn063
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWIH_Manager, General Manager at Best Western Plus Inner Harbour, responded to this review, 13 June 2014
Thanks so much for your high recommendation of our hotel to others looking for a special experience, in a great location, with personal service.

We really appreciate your repeat stays, and look forward to welcoming you again when next travelling to Victoria!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dundee, United Kingdom
Level 6 Contributor
176 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 12 June 2014

Freshly renovated lobby area offers a warm welcome. Conveniently located, the hotel is in walking distance of the harbor and downtown area of the capitol of British Columbia. The room was small but adequate, but still well equipped and even a small kitchen fits in.

Full breakfast with a choice of eggs, cereals, bagels, pastry, pancakes and fruits is offered in a breakfast-room setting.

The parking is an extra $8 a night.

Room Tip: Parking is not complimentary.
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ruud_Vandeursen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWIH_Manager, General Manager at Best Western Plus Inner Harbour, responded to this review, 13 June 2014
Thanks so much for staying with us!

We get many compliments on our newly renovated lobby, and guests especially love the feature whale wall! We are pleased to hear how convenient you found our location, and enjoyed the wide selection at breakfast.

Look forward to welcoming you and the family back again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Victoria, Canada
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 June 2014

Great location close to Coho ferry and close to downtown. The room was lovely, the bed was very comfortable, bathroom spacious and very nice, plus kitchenette. Complimentary breakfast in beautiful street level atrium rounded off very pleasant stay.

  • Stayed May 2014, travelled as a couple
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Helpful?
Thank Cam H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWIH_Manager, General Manager at Best Western Plus Inner Harbour, responded to this review, 12 June 2014
Dear Cam,

Thank you for taking the time to let us know how wonderful your recent stay at our hotel was. We really appreciate the compliments and hearing what you particularly loved. We often have guests stay with us, then catch a morning ferry to Port Angeles or Seattle - both terminals are very conveniently located around the corner. And we are also very pleased to hear how much you enjoyed the full breakfast and service of our attendant.

We look forward to your next stay!

Sincerely,
Joanne Mills
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Alberta, Canada
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 June 2014

We arrived very early in the day due to flight times. However, the Front Desk staff were wonderful to talk to; offered to store our luggage; recommended some close sites to take in during the afternoon. Upon our actual check-in, we were upgraded to a corner suite on the 5th floor. Lovely surprise!

Every day when we passed the Front Desk to take in sites, and when we returned later in the afternoon, the Front Desk staff were delightfully pleasant.

Complimentary breakfast was also wonderful! Pleasant location just off the Lobby; pleasant staff in the 'dining room', and meal items were always 'topped up' quickly - trays were never empty!

Location could not be better; we love to walk, and this location is so handy to many sites - Royal BC Museum, Legislative Building, Empress Hotel; Beacon Hill Park; Fisherman's Wharf, etc.

Would certainly recommend and stay at this BW Plus location again.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank June D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWIH_Manager, General Manager at Best Western Plus Inner Harbour, responded to this review, 12 June 2014
Thanks so much for taking the time to share with us and others how much you enjoyed your recent stay with us!

Our team do their best to assist our early arrival guests, with luggage storage and parking, so you can get the most out of your time at the harbour. Lots to see and do nearby, and sounds like you were able to get to see the most popular sites, like the Vikings exhibit on now at the Royal BC Museum.

Thanks for your high recommendation of our hotel, and we look forward to welcoming you back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sequim, Washington
Level 4 Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 9 June 2014

My daughter and I stayed here two nights (6/6/14 and 6/7/14). The room on the 6th floor was large and the kitchenette with a small table was an added bonus. Loved the small balcony, too! We faced south and though we did not have a harbor view, it was nice having a sunny spot on the patio to relax. We could see the Olympic Mountains in the distance. The rooms had been recently remodeled and everything was clean. Beds were very comfortable and the staff was super friendly and helpful. Would definitely stay here again!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bg390
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWIH_Manager, General Manager at Best Western Plus Inner Harbour, responded to this review, 12 June 2014
Thank you so much for staying with us, and we are so happy to hear how much you enjoyed your time as our guest.

We appreciate all the kind words, especially the compliments to our hard working housekeeping team and the service of all our staff. And we are looking forward to welcoming you back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Inner Harbour

Property: Best Western Plus Inner Harbour
Address: 412 Quebec Street, Victoria, British Columbia V8V 1W5, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites Swimming Pool
Hotel Style:
#4 Romantic Hotel in Victoria
#5 Family Hotel in Victoria
#6 Business Hotel in Victoria
#6 Green Hotel in Victoria
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Best Western Plus Inner Harbour 3*
Number of rooms: 74
Official Description (provided by the hotel):
Great hotel located at Victoria's famous scenic Inner Harbour, just steps to attractions, shops and restaurants. Simply park your car and walk to all Victoria's sights. We offer a complimentary full breakfast buffet. Underground parking (max 6'6") is available for a daily charge. Well-appointed guest studios and one-bedroom suites include a private balcony, fridge, microwave, free wifi & DVD player. Ask about kitchen studios for extended stays. Luxurious penthouses offer stunning harbour views. Relax & unwind in the outdoor seasonal pool, indoor whirlpool, sauna, steam room and fitness studio. ... more   less 
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Also Known As:
Best Western Plus Inner Harbour Hotel Victoria
Best Western Hotel Victoria
Best Western Victoria
Best Western Inner Harbour
Victoria Best Western
Best Western Plus Inner Harbour Victoria, Vancouver Island

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