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“Great location”

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Best Western Plus Carlton Plaza Hotel
Ranked #18 of 52 Hotels in Victoria
Certificate of Excellence
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great location”
Reviewed 25 March 2014 via mobile

We stayed in Victoria for 3 nights, and this place was walking distance for everything our kids wanted to see - the museum, bug zoo, miniature world and the movie theatre. The suite was set up nicely, so the kids could sleep while we stayed up on the couch. Only downside- slow elevator.

Stayed March 2014
Helpful?
Thank Kerr91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lina J, Front Office Supervisor at Best Western Plus Carlton Plaza Hotel, responded to this review, 30 March 2014
Hello, we’re happy to hear you had an enjoyable time on your family trip to Victoria. As mentioned in the review, we are walking distance to everything downtown has to offer. Our proximity to restaurants, sites and attractions makes us an ideal location for any travellers exploring the city or even working downtown. The suites we offer with a pull out couch and full kitchen give lounging room to guests hoping to relax between activities. I’m sorry to hear you had difficulty with the elevator. One of our elevators is quite a bit older (and perhaps a bit slow) but we do have a larger, speedier model located down the hall. Thanks again for choosing us, and hopefully we’ll see you again on your next visit!
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1,053 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (156)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 March 2014

Of all the Hotel chains, We love what Best Western has to offer. In any Country, or town. If we will be staying there. We will look for a Best Western. They are mostly Dog friendly and that works for us and the Dogs. They are always clean and very consistent with everything.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Helen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lina J, Front Office Supervisor at Best Western Plus Carlton Plaza Hotel, responded to this review, 30 March 2014
Hello Helen, and thanks for thinking of Best Western on your recent travels. The Carlton Plaza hotel is a perfect example of the comfort and convenience Best Western has to offer. Our well-appointed rooms are clean and comfortable with amenities including in room coffee and tea, fitness centre, complimentary Wi-Fi as well as a wonderful restaurant located through the lobby called the Stone’s Throw which offers room service to the hotel, and serves breakfast from 6:30am onwards all day.
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Victoria, Canada
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 March 2014

The Best Western PLUS Carlton Plaza Hotel in Victoria BC is a must stay. We will return and Victoria is our home. Its' location is perfect for walking to harbour and shopping. Entertainment venues are minutes away (by foot). The staff genuinely care about your stay and it shows. Lovely lobby and attached restaurant. Try it. We're glad we did.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank George27_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lina J, Front Office Supervisor at Best Western Plus Carlton Plaza Hotel, responded to this review, 23 March 2014
Thank you George for staying with us and writing us a lovely review. Our perfect location makes it easy for our guests to walk to fun places including: Inner Harbour, the Bay Centre, Victoria Event Centre, and Save-on-foods Arena. Also, our staff are always ready to assist our guests with directions and recommendations. We hope to see you again.
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Langley, Canada
2 reviews
Reviewed 12 March 2014

spent a night with my university aged daughter, great time although bathroom a little cramped for two doing make-up, great East Indian restaurant across the street and super close to everything... good gig

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Blodwyn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha B, Front Office Supervisor at Best Western Plus Carlton Plaza Hotel, responded to this review, 14 March 2014
Thank you Blodwyn B for choosing us on your recent trip to visit your daughter, our comfortable rooms and central location make the Best Western Carlton a perfect landing point for anyone in the city. In addition to our traditional rooms, we also have suites available which have a full kitchen seating area and tend to be more spacious for a travelling family. They are priced $20 more than a traditional room.

We hope to see you again when you next visit your daughter, and good luck to her in school!
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Vancouver, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 7 March 2014

Good location and the staff was most helpful to move us to the room that best suited our needs. The air conditioner/heater in one of the rooms had an air leak at the bottom of it allowing cold air to howl through the room. After they moved us to a much better location, we were very satisfied and had a good sleep both nights. Nice and quiet also.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank KathleenSabo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lina J, Front Office Supervisor at Best Western Plus Carlton Plaza Hotel, responded to this review, 11 March 2014
Good morning, Kathleen! Thank you for writing us a wonderful review. We are glad that we were able to resolve the issue right away and you enjoyed your stay. We do our best to provide our guests with good nights' sleep and great experience as it is very important to us. We would love to welcome you back anytime.
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Campbell River, Canada
1 review
Reviewed 6 March 2014

Great location being central. Staff at the desk were very professional, friendly and accommodating. Beds were fair and rooms pretty tight being a two bed room. Very quiet in our room location. For some it might be a problem if you need your vehicle throughout the day as it is valet parking quite far away and 15 minutes is needed to send for your vehicle.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Randy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lina J, Front Office Supervisor at Best Western Plus Carlton Plaza Hotel, responded to this review, 11 March 2014
Thank you Randy for your kind review. As you mentioned, we are within a close proximity to many tourism attractions, restaurants, and shops in Victoria. Our staff try their best to provide our guests with memorable experiences. Parking is available at $7(low season) or $12(high season) with complimentary valet service for our guests. Your vehicle is parked in a gated parkade which is half block away from the hotel and it take about 10-15 minutes to retrieve your car because it is one way street. However, you can always pre-schedule your car. Our suites are available at only $20 more per night - it great value for the extra space and full kitchen. We hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Drayton Valley, Canada
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 24 February 2014

I stayed at this hotel while taking a weekend yoga course and had such a wonderful stay. My flights were delayed so I missed my first night yet they were so great that they even upgraded my room since I was staying for three more nights. The staff was so kind and helpful with directions, or any other questions that I had.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jessikalynn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha B, Front Office Supervisor at Best Western Plus Carlton Plaza Hotel, responded to this review, 28 February 2014
Hi Jessikalynn, we're so glad that you enjoyed your stay at our hotel, (even though flight delays can be a pain!) As stated in this review, our hotel is directly downtown Victoria and the perfect place to relax on a weekend trip away. Walking distance from everything you might need, we're the perfect landing point whether you are here for work, a conference, or just to see the sights. We're equipped comfortable traditional rooms and also for $20 more a night have suites available which offer full kitchens and a seating area. Our studio suites are wonderful for travelers who hope to stay in a bit more, and possibly do some cooking.

We hope to see you again on your next yoga retreat,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Carlton Plaza Hotel

Property: Best Western Plus Carlton Plaza Hotel
Address: 642 Johnson Street, Victoria, British Columbia V8W 1M6, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Wheelchair access
Hotel Style:
#12 Business Hotel in Victoria
#18 Family Hotel in Victoria
#23 Romantic Hotel in Victoria
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Best Western Plus Carlton Plaza Hotel 3*
Number of rooms: 103
Reservation Options:
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Also Known As:
Best Western Victoria
Victoria Best Western
Best Western Plus Carlton Plaza Hotel Victoria, Vancouver Island

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