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“excellent suite hotel”

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Chateau Victoria Hotel and Suites
Ranked #15 of 52 Hotels in Victoria
Certificate of Excellence
GreenLeadersSilver level
williamstown.ma
Level Contributor
203 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
“excellent suite hotel”
Reviewed 21 July 2011

very well located suite hotel. Fully equipped kitchen

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank wino873
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review, 2 August 2011
Thank you for your review. Of the 177 rooms and suites, 118 are suites and you will notice, most who stay in a suite just love the extra space it has. Thank you for recommending us.
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2,150 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (355)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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  • Any
English first
Busselton, Australia
Level Contributor
133 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 20 July 2011

We had a beautiful suite & so did my Sister & her Husband from Oregon USA, the Restaurant was on the top floor what a view of the C ity.
We would defiantly stay again.

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank gypsygirl52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review, 21 July 2011
Thank you for your feedback. I enjoyed sharing this with the Vista 18 staff as well as the front desk. Please come back soon.
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Vancouver, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 July 2011

My parents and I stayed here for 1 night. The rooms were good, clean and quiet at night. The breakfast in the roof top restaurant was fantastic with great service all day. The hotel is very central and I would recommend it to others staying in Victoria.

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank adam_l_duff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review, 21 July 2011
Thank you for your wonderful comments. We are glad you enjoyed your trip to Victoria.
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Overland Park, Kansas
Level Contributor
688 reviews
313 hotel reviews
common_n_hotel_reviews_1bd8 321 helpful votes
Reviewed 14 July 2011

This is an average hotel, but in a great location downtown. you can walk to everything. The room was small and seemed dirty. It overlooked the awning on the carport. For $200, I expected better. Elevator service was so slow, we took the steps. There must be other options downtown. The front desk staff was very helpful. High speed did not work.

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Bill F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review, 21 July 2011
Thank you for your review. It sounds like you would have enjoyed buying up to a one bedroom suite. For only about $40.00 more you could have moved from a standard size hotel room to a great one bedroom suite, complete with two large flat screen TVs, wet bar, dining table, balcony, two queen beds and a pull out sofa. Please keep that in mind if you are in town again. the standard rooms are as good as any other standard room in town but we have many more suites and they are truly the best value. Our elevators have been tied up on a few occasions while we upgrade our fire system. The new system is now installed and the contractors are just putting the finishing touches on this state of the art system.
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Thunder Bay, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 July 2011

We stayed in this hotel at the beginning of July and really enjoyed it. The location was close to all amenities and extra curricular activities were accessible. Our suite was everything that we expected. We would definitely stay there again!

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Traveller2004Feb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review, 21 July 2011
Thank you for your review. We never tire from seeing these. Please come back and see us some day.
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Bellevue, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 July 2011

1. clogged bathtub - reported to hotel in the morning, but it's not fixed when we came back in the evening
2. terribly soft beds

Stayed July 2011, travelled with family
Helpful?
1 Thank coastcoast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review, 11 July 2011
It looks like we dropped the ball on that maintenance issue. We are terribly sorry for that and will deal directly with you.
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Kingston, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 July 2011

Great Location right downtown Victoria within easy walking distance to the harbour and many other downtown attractions and restaurants.

Check in was seemless, though it would have been the same with a check-in kiosk/machine. Not a whole lot of personality or enthusiam from the desk clerk. She looked like she was ready to go home and not all that interested in guests or sharing the features of the hotel or the surrounding area.

The room we had was interesting. We booked through hotwire and ended up getting a "2 room suite", but since there was only two of us we only made use of the one room. The furniture and decor was really outdated and it smelled musty/old, not just in the rooms but in the hallway also.

In short, it was far from the best hotel, but it even further from being the worst. It looks as if it used to be a Quality or Comfort Inn or something and the furniture is reminiscent of that. All in all, an okay place to stay. I would likely try something else in the future, but I wouldn't be overly upset if I had to return to this hotel.

Room Tip: Book directly with the hotel to make you know what you're getting.
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  • Stayed May 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Sugartune
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mpaul1202, Director of Sales at Chateau Victoria Hotel and Suites, responded to this review, 11 July 2011
Thank you for your review. I have copied our Front desk regarding the attitude issues and our housekeeping department regarding the condition of the room.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Chateau Victoria Hotel and Suites

Property: Chateau Victoria Hotel and Suites
Address: Chateau Victoria 740 Burdett Ave | BC, Victoria, British Columbia V8W 1B2, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Victoria
#16 Business Hotel in Victoria
#18 Romantic Hotel in Victoria
#19 Family Hotel in Victoria
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Chateau Victoria Hotel and Suites 3*
Number of rooms: 176
Official Description (provided by the hotel):
Discover Victoria at its finest through an authentic local experience in the heart of downtown, steps from the Inner Harbour. With deeply entrenched roots in the local community and a strong sense of environmental responsibility, we strive to share all that makes Victoria special with each and every guest. Our owner, Mr. Clive Piercy, has a long history on Vancouver Island that began when his grandfather started J. Piercy & Co. back in the mid-1800s. To this day, we remain true to those origins in all that we do - from supporting local farmers to sponsoring local events. Our rooftop grill has been voted in the top ten restaurants with a view in BC, and our cocktail lounge off the lobby has been named one of the top ten hotel bars in the world three times. Experience the best of Victoria through a truly local hotel. ... more   less 
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Also Known As:
Chateau Victoria Hotel Victoria
Chateau Hotel Victoria
Chateau Victoria Hotel And Suites Vancouver Island

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