What a great Location, near everything we wanted to see on our overnight visit. We arrived early and left Our bag in the luggage room. Great back at 2.00pm we thought to check in as stated in our paperwork. No we were then told to come at 3.30pm as our room would then be ready. Once we got our keys the room seemed nice if only we knew what a really bad nights sleep we got to look forward to. Room 311 sounds good but next to the pop and ice room, all night noise of the door slamming the ice and pop falling really not great. To top it off the elevators are also directly outside the door, people speaking loudly and calling for others the elevator is here lol not great at all tired and unhappy but hungry fir breakfast we get packed and head down to the dining room. Bad service doesn't even cover it. No service lol eventually seated after confusion our server disappeared it seemed our table had been disowned. No coffee, juice or water was offered. This only arrived after asking 3 different people. There was no choice of the cooked breakfast advertised on our breakfast coupon you receive with the room or chance to choose any thing from the menus and pay the difference at all so after being ignored we decided to get up and help ourselves to the Buffett breakfast. This was nice but not what we wanted. We also had to ask for our bill, noticing it says how much would you like to give gratuity. What a laugh no service no tip and two very unhappy guests. Beware great location not bad price but lousy nights sleep and dine else wear. Two un happy guests.
- Official Description (provided by the hotel):
- The Embassy Inn in conveniently located close to all of Victoria's great attractions, dining spots, shopping and theatres. All guests receive a free hot buffet breakfast, free fast wifi and free parking. All rooms are air-conditioned, have balconies, fridges and all the comforts of home. Bring along the family pet as we are a pet friendly hotel. ... more less
- Reservation Options:
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- Also Known As:
- Embassy Hotel Victoria
- Embassy Inn Victoria, Vancouver Island