I come to Victoria ever year at this time. When I book a reservation I always requested a room on the higher floors due to noise. When I arrived the reservation was booked on the main floor, (the gal at the front desk knew I was not pleased.) She was kind enough to go and speak with her manager, and we were upgraded to a junior suite with the view of the harbour with no extra charge. Very please with the service and the hospitality.
- Free Wifi