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“Waiting, waiting”

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Accent Inn Victoria
Ranked #27 of 49 Hotels in Victoria
Certificate of Excellence
Mexico
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Waiting, waiting”
Reviewed 22 July 2014

Lone reception person was on the phone for 25 minutes or so while people waited to check in. Would have been a good idea for her to ask the phone person to hold while she called in more help or at least check in a waiting customer or two. After the looong wait, the assigned room had a Do Not Enter sign on it due to an ozonator in use. Room wouldn't be ready for at least two hours. More waiting to sort this out. Moved to another room after the wait, but not on the floor requested. New breakfast room was open - much too small. Tables & chairs practically on top of each other so you are eating breakfast with others or they are hanging their backsides over your food & table while trying to squeeze between chairs. Also, not enough clearance between the food line-up & nearby tables & chairs. Room was comfortable & clean but why can't they ever tuck the bottom sheets under the mattress? Plumbing always noisy from other rooms. Appreciate the separate recycling trash bin. To be fair, this was the first time the check-in process was unsatisfactory.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank deepcanyon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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468 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (140)
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English first
Powell River, British Columbia, Canada
Level 3 Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 22 July 2014

Great staff, clean rooms and the new continental breakfast are all a hit. A room with a kitchenette is magic for a family with fussy eaters. Centrally located near the Mayfair Mall with Michaels craft store across the street and within easy walking distance to family-style restaurants makes this a must-stay for our family each year.

  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
2 Thank Tracey E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abbotsford, British Columbia, Canada
Level 3 Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 July 2014 via mobile

Amazing staff, healthy balanced breakfast options, extremely comfortable beds and spacious rooms. We were staying 3 nights for a family wedding and the hotel was very convenient to get to and from places. We will return next time. No complaints!

Stayed July 2014
Helpful?
3 Thank Amar_and_Jason
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level 4 Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 20 July 2014

Very friendly Reception staff and quite helpful to us on arrival. The room was a decent size and very comfortable. Bed and pillows very comfortable and inviting. Bathroom, carpet and kitchenette needs updating. Breakfast area too small and could not cater for all the guests. Free ample parking. Great wifi. Noisy guests could be heard in the early hours of the morning. A few budget friendly restaurants nearby.

  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rit S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newport Beach, California
Level 6 Contributor
516 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 358 helpful votes
Reviewed 16 July 2014

We travel with our 11 year old Wheaton Terrier, so finding quality pet friendly hotels, at a reasonable price is often a challenge. We found the Accent Inn clean, convenient and less expensive than the downtown hotels a mile or so away. The staff was very friendly and extremely efficient. The breakfast was adequate. The air conditioner, unlike many hotels, was not noisy as it cycled on and off. I would stay here again if visiting Victoria or Butchart Gardens.

  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Goodness4you
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prince George, British Columbia, Canada
Level 4 Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 7 July 2014

This was a wonderful place to stay. We stayed there when we went on Bowling trips, before they closed the 10 pin bowling. It is quite close to downtown Victoria and an easy bus ride to the inner harbour, parlaiment buildings etc. cost is very reasonable.

Room Tip: It was about 4 years ago when I stayed there for team sports.
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  • Stayed November 2013, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Veronica B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
Level 4 Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 6 July 2014 via mobile

I have stayed at the accent inn Victoria several times. The rooms were neat and clean. The staff was helpful and accommodated several requests that we had. They have just finished the new brunch area, however the items they had need improvement.

Stayed June 2014, travelled with family
Helpful?
3 Thank D B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Accent Inn Victoria

Property: Accent Inn Victoria
Address: 3233 Maple St, Victoria, British Columbia V8X 4Y9, Canada
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#19 Business Hotel in Victoria
#21 Family Hotel in Victoria
Price Range (Based on Average Rates): £
Hotel Class:3 star — Accent Inn Victoria 3*
Number of rooms: 116
Official Description (provided by the hotel):
Our Accent Inn Victoria BC Hotel is the ideal place to stay during your visit to BC’s garden city. The hotel is centrally located to all the city’s major attractions. One of Victoria’s largest shopping malls is right across the street. A short distance away is the Save-on-Foods Memorial Centre venue for great concerts. The University of Victoria, the spectacular inner harbour and Victoria’s downtown business district are minutes by car. Check out our fabulous Whale Watching and Butchart Gardens packages. Rent a Kayak or a Bicycle and enjoy another fantastic way to see the city. ... more   less 
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Also Known As:
Accent Inn Victoria Hotel Victoria
Accent Hotel Victoria
Accent Inn Victoria Vancouver Island

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