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“Suspect”

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Bedford Regency Hotel
Ranked #29 of 49 Hotels in Victoria
Agassiz, Canada
Level 3 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Suspect”
Reviewed 2 May 2014 via mobile

Having previously stayed at this hotel a few times I knew to expect a little hotel at a great location. I knew what too expect as far as age, room standards etc. I booked two rooms, one advertised as superior and one with two queen beds. Paid the nonrefundable internet rate. Got to the hotel. Got taken to say the least. Both rooms were the same except one cost $50.00 more per night. Neither room had the second queen bed and the manager sold this as an upgrade. Having stayed here I knew what to book. Our room had lights with electrical issues, a plugged and broken tub. The air conditioner is a joke. And of course by paying the non refundable rate you get the worst rooms in the hotel sold as their best.

Stayed May 2014, travelled with family
Helpful?
Thank BellaBella02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
T T, Front Office Manager at Bedford Regency Hotel, responded to this review, 4 May 2014
Thank you for providing feedback on your stay with us. We do apologize for the inconvenience regarding the room facility and unsatisfied upgrade room you had. We will definitely review with our team and improve our service. We are looking forward to welcoming you back to The Bedford Regency Hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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404 reviews from our community

Traveller rating
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    173
    86
    52
    23
See reviews for
95
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26
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (104)
Date | Rating
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English first
Surrey, Canada
Level 4 Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 30 March 2014

A gem of a hotel, right in the heart of downtown within an easy walk of everything Victoria has to offer . Room was large with a beautiful view of the harbour and had quirky old world charm. A cozy sitting area to gaze at the activity in the harbour, a working wood fireplace and a wonderful large Jacuzzi tub!

Room Tip: Ask for a room on one of the top floors facing the harbour for a fabulous view.
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WestCoastWanderer82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
T T, Front Office Manager at Bedford Regency Hotel, responded to this review, 8 April 2014
Thank you for choosing the Bedford Regency Hotel. It is our pleasure to have you stay here and we are looking forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Delta, Canada
Level 4 Contributor
46 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 6 January 2014

We chose the Bedford Regency for the location. Its within walking distance to almost everything downtown Victoria. The parking lot is down the street a wee bit and at a cost of $11.00 a day.
The staff were very friendly & helpful.
We were pleasantly surprised with our room. Quite spacious, clean and has everything you need for your weekend stay.
Beds were comfy and the linen clean and soft.
Only a couple of negative things, the shower could use some fresh grouting, it was looking a lil grimy, and they need a power bar, it was a lil awkward trying to make coffee in the morning and finding a plug in. ended up putting the coffee maker on the night table to brew coffee in the am.
But over all, it was a great stay, and next time we are in Victoria we will be staying here again!

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank shaele
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
T T, Front Office Manager at Bedford Regency Hotel, responded to this review, 3 March 2014
Thank you for choosing the Bedford Regency Hotel. It is our pleasure to have you stay here and we are looking forward to seeing you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Friday Harbor, Washington
Level 4 Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 26 December 2013

We stay here when in Victoria because we like the location and style of the place. The staff are great also. It's an old hotel but we like that. Nice beds, wi-fi and tv, adequate bathrooms. Parking is easy but not complimentary. It suits our good experience factor.

Room Tip: Street rooms can be noisy on week-end nights, get one courtside.
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TeddyD673
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
T T, Manager at Bedford Regency Hotel, responded to this review, 11 March 2014
Thank you for choosing the Bedford Regency Hotel. It is our pleasure to have you stay here and we are looking forward to seeing you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Qualicum Beach, Canada
Level 6 Contributor
96 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 17 December 2013

First, let me say that this hotel would not be for everyone. But if you appreciate something other than a sterile, concrete tower with standard, modern amenities, you might really enjoy the Bedford Regency. We did! We had room 34. When we first opened the door to our room, we were a bit taken aback by the layout of the room, the big old bedstead, the various built-ins, 2 sinks across the room from each other, etc. Kinda quirky! However, we started to notice how much history is in this old hotel. The built-ins by the sink were actually very useful - most modern hotel bathrooms leave no room to place a cosmetic bag! The room was spotless and smelled really nice and clean too. We sat in the tub chairs by the window (no view except across the alley to another wing of the hotel) and shared some wine before heading out for the evening. It just felt very cozy. The location is fantastic and appropriate that it would be located on historic Government Street. We had a Christmas party to attend at the Keg just around the corner and ended the night at the Bard & Banker Pub, almost next door. Really convenient walking distance to many of Victoria's attractions. We found the bed to be very comfortable and commented on how soft the linens were. No nasty old bedspreads here - all white sheets and duvets. The bathroom was not the usual hotel layout either - no bathtub, but double shower heads in a large, tiled shower stall. Also spotless. You can tell the hotel has likely had many upgrades and renovations over the years to try and keep up with the expectations of the modern traveler. All in all, for the price, we found the Bedford Regency to be an excellent value and an interesting old hotel - we'd definitely stay again!

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jmac5959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Bedford Regency Hotel

Property: Bedford Regency Hotel
Address: 1140 Government St, Victoria, British Columbia V8W 1Y2, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria > Downtown
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service
Hotel Style:
Ranked #29 of 49 Hotels in Victoria
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Bedford Regency Hotel 2.5*
Number of rooms: 40
Official Description (provided by the hotel):
The Bedford Regency Hotel is located in the heart of downtown Victoria, bordered by beautiful Government Street and Bastion Square. This location is within walking distance to major local attractions including the Inner Harbour, the Royal BC Museum, Craigdarroch Castle, Beacon Hill Park, China Town, and the Royal London Wax Museum.We owned 40 classic European style guests rooms. Each of our guest room are furnished with work desks and refrigerators. We also include cable TV and complimentary high speed Internet access.The Garrick's Head Pub is the on site sport pub for guests to enjoy. Nowadays, our business have up to 30 employees as full-time and part-time to provide our best service in Victoria BC. ... more   less 
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Also Known As:
Bedford Regency Hotel Victoria, Vancouver Island
Regency Hotel Victoria
Regency Hotel Bedford

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