- Free Wifi
We had an amazing encounter with this hotel. To begin with we had amazing customer service, they booked us in super quick and were really amazing. And then we had an emergency phone call about a family emergency and had to check out in the middle of the night. They didn't charge us for a single night even though we had booked two nights. They were so understanding of our situations and made our check out so easy. We are so thankful for their amazing customer service that we will stay here every time we are in Victoria.
Thank you so much for your kind words and we really appreciate you taking the time to write. We hope everything worked out and we are sorry that you had to leave - but look forward to welcoming you back on your next visit! Thank you again for taking the time to comment and we will be sure to pass on to the staff as well.