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“magnolia hotel”

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Magnolia Hotel And Spa
Ranked #2 of 49 Hotels in Victoria
Certificate of Excellence
Chicago, Illinois
1 review
“magnolia hotel”
Reviewed 18 July 2014

We loved this hotel, the staff was very friendly and informative. The room was one of the best in recent stays, nice size and well appointed. We loved Bradley and girls in the bar who gave us great ideas for places to eat.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank MMnW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,741 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (357)
Date | Rating
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English first
Elmhurst
1 review
Reviewed 17 July 2014

We really enjoyed our stay at Magnolia Hotel. It was located right downtown, walking distance to everything. The room and service was excellent! It was very clean, and although we didn't eat there this time, we would definitely try the room service.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Richard M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MagnoliaHtl, Director of Sales at Magnolia Hotel And Spa, responded to this review, 21 July 2014
Dear Richard M

Thank you for choosing the Magnolia Hotel & Spa for your recent Victoria stay. I am delighted that you found your room and our service to be excellent!

We hope to welcome you back soon!

Sincerely,
Ronette Nyhan
Director of Sales
sales@magnoliahotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Piedmont
1 review
Reviewed 17 July 2014

We were put in a second floor room that, due to no soundproofing of the windows, was intolerably loud. Could hear every discussion from over imbibed patrons of nearby restaurant, the seagulls swoop in at night to scavenge, and the garbage trucks start up at 6 in the morning. Maid service forgot new towels. Interior is a bit dated. Expected a bit more for the price. On the positive side it is well located downtown.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MagnoliaHtl, Director of Sales at Magnolia Hotel And Spa, responded to this review, 21 July 2014
Dear James M,

Thank you for choosing the Magnolia Hotel & Spa for your Victoria stay and for taking the time to write a review.

I am very sorry to hear that the street noise bothered you. While the rooms are sound proofed, it obviously was not enough for you. I apologize that your fresh towels were missed by the room attendant; this is unlike our housekeeping team and definitely not up to our standards.

Your comment about the interior being dated is surprising given the renovation that was completed in 2013 and the great feedback we have received from many guests. The furnishings are traditional, so perhaps not to everyone’s taste.

I have sent you a message, please contact me or our General Manager to discuss your experience or if you are coming back and would like to try the hotel again.

Sincerely,
Ronette Nyhan
Director of Sales
sales@magnoliahotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oregon
Level 4 Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 July 2014

The Magnolia is one of the most pleasant hotels I've ever stayed in. The staff were exceptionally helpful and thoughtful, the rooms are beautifully decorated and very, very clean. I had a view of the harbor and a fireplace in my room. A full breakfast was included in our reservation and it was very nice. I highly recommend this hotel as a lovely, quiet place to stay. It's just a block from the harbor and easy walk to explore the museums, historic downtown and shops.

Room Tip: I think the rooms on the top two floors (6th and 7th) with harbor views are the best.
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  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelingonOregon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 July 2014

A 'find' in the heart of Victoria. For those who like boutique hotels with all the amenities. Can walk to everything (museums, restaurants, shopping) but on a quiet street away from the tourist & traffic noise. We were upgraded to a corner room on the top floor with a view of the Empress and Legislative buidlings on one side and the sunset over the water from the adjacent window.

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank JudithMarch2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoenix, Arizona
Level 6 Contributor
101 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 16 July 2014

We spent a wonderful evening at the Magnolia. The rooms were impeccably appointed and the location is wonderful. The staff was amazing we could hardly walk two feet without being asked if we needed assistance with something, or directions/recommendations.
So do yourself a favor, walk the extra block past the crowded Fairmont Empress and enjoy a great stay at the Magnolia. If you are coming off the Clipper from Seattle the Magnolia is a very easy 15 minute walk with luggage.

  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank ifly737
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MagnoliaHtl, Director of Sales at Magnolia Hotel And Spa, responded to this review, 17 July 2014
Dear Ifly737,

Thank you for choosing the Magnolia Hotel & Spa for your Victoria holiday and for sharing this wonderful review! I am delighted that you found the hotel to be an “Outstanding Boutique Hotel” in a wonderful location and that our recently refreshed rooms are well appointed. Thank you for your kind words regarding our attentive staff, they love to know their efforts are appreciated!

If you are returning and would like personalized service, feel free to contact me at sales@magnoliahotel.com or Bill Lewis our General Manager at gm@magnoliahotel.com.

Sincerely,
Ronette Nyhan
Director of Sales
The Magnolia Hotel & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Metro Minneapolis-Saint Paul, Minnesota
Level 6 Contributor
225 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 15 July 2014

What a great Hotel in Victoria the Magnolia is. I booked the Fairmont Empress for my weekend stay but canceled at the last minute as I was uncomfortable paying so much for such a poorly rated hotel - 17 out of 57. While the Empress is no doubt a grand hotel and has a great location, the Magnolia is right next store and has better, nicer, more up to date rooms with superior service. Better hotel in the right location and saved about $80 a night from the Fairmont sounds like a win to me. The location is great walking distance to many top rated restaurants and attractions. If I go back to Victoria, which I plan to do I will most certainly stay again at the Magnolia. My advice would be to know that there may be some noise at night until the bars close. This is the price you pay when you are right in town where all the action is. It is just a short stroll to the water. The rooms seem to be newly remodeled, Nice!

Room Tip: Maybe on the 7th floor the street noise might be less, No real noise from traffic just some late nig...
See more room tips
  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Dave W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Magnolia Hotel And Spa

Property: Magnolia Hotel And Spa
Address: 623 Courtney Street, Victoria, British Columbia V8W 1B8, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
#1 Business Hotel in Victoria
#1 Spa Hotel in Victoria
#2 Romantic Hotel in Victoria
#2 Family Hotel in Victoria
#2 Luxury Hotel in Victoria
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Magnolia Hotel And Spa 4.5*
Number of rooms: 64
Official Description (provided by the hotel):
Downtown Victoria’s Favourite Boutique Hotel.Beautifully refreshed new guest rooms with plush textures, elegant patterns and raw-silk inspired walls. Outstanding location, just 2 blocks from Victoria’s picturesque Inner Harbour and in the heart of the city’s best shopping, dining and entertainment. Tranquil Spa Magnolia and the exciting new Catalano Restaurant & Cicchetti Bar. The kind of undistracted attention you can only receive in a boutique hotel with just 64 rooms. ... more   less 
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Also Known As:
Magnolia Hotel And Victoria
Magnolia Hotel Victoria
Magnolia Hotel And Spa Victoria, Vancouver Island

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