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“Much better than expected!” 4 of 5 bubbles
Review of Ramada Victoria

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Ramada Victoria
Ranked #46 of 52 Hotels in Victoria
Vancouver
Level Contributor
76 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
“Much better than expected!”
4 of 5 bubbles Reviewed 17 April 2013

Would have given 5 stars, But at check-in and checkout customer service was average at best. at check-in..a smile and how are you today, is better that checking in? When we checked out I hoped to hear a "How was everything:..or how was your stay? That didn't happen. A small detail like that is very important to me, Also a $300 deposit was attempted on our credit card..and there was only $200 on that card {On purpose} then a second deposit was processed at $150..seems high for a one night $60 stay. But not a huge deal. But why the attempt to hold $300? When we checked out..the same girl who checked us into 216 said balance due was $83..told her again it was prepaid by Priceline { As we did at check-in 24 hours before..and she confirmed it at that time}. Hope it does not go through as an additional charge. Ok..positives,there were many. Not as close to the Inner harbour as we normally like as we stay at the Marriott often..but..Beds were very comfortable, room rate was awesome, Free Wi-Fi...very nice. And a solid server! To my great surprise I walked into the bathroom and saw the deep deep tub. Love love that!! Thank you! I am 6'1 and 235..it was awesome. Took two baths! Their restaurant was going through renovations..so they offered there guests a free continental breakfast in the morning. Nice touch! And they have this orange citrus soap in the bathroom that smelled so good I wanted to eat it..lol. Where do they get it??..I want to buy some..TV was much bigger than expected. Many channels! May come back when pool is opened in the Summer. Housekeeping staff smiled and said hello "twice". The two I encountered made me feel very much at home!! The lady from Ontario who set up the continental breakfast was also a breath of fresh air..thank you. Very nice. J Zablosky.

  • Stayed April 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Apollocanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Benjamin1971, General Manager at Ramada Victoria, responded to this review, 19 April 2013
Thank you for taking the time to review our property and we are glad that you enjoyed your stay with us. We will take your feedback and use it to improve our product and service. Please call us on your return trip to Victoria, we would love to host you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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English first
Vancouver Island, British Columbia
Level Contributor
221 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
4 of 5 bubbles Reviewed 8 April 2013

Hotel room was clean, comfortable, with a separate sink area outside the shower/tub and toilet area. This is handy for two people getting ready in the early morning to catch an international flight, as we were.
Did not get to take advantage of the included continental breakfast because we had to leave too early in the am. Lots more parking around back of the hotel.

  • Stayed March 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank kinx81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Benjamin1971, General Manager at Ramada Victoria, responded to this review, 15 April 2013
Thank you very much for the review. We are glad that we met your expectations and that you were able to get out early and catch your international flight.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ramada Victoria

Property: Ramada Victoria
Address: 123 Gorge Rd E, Victoria, British Columbia V9A 1L1, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria > Burnside
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #46 of 52 Hotels in Victoria
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ramada Victoria 3*
Number of rooms: 90
Official Description (provided by the hotel):
The Ramada Victoria Hotel provides ideal Victoria hotel accommodation, location, and exceptional value. Our property is just a five-minute drive from downtown, the famous Inner Harbour, and its most popular attractions. Upon arrival at the 3 star Victoria Ramada's 90 room property, you will be greeted by warm smiles confirming that you have arrived somewhere special. We have recently gone through some light renovations have changed the face of our property! Please come visit and let us show you on the great new changes with our rooms, linen, carpet, 37" HD LCD televisions with a generous selection of stunning HD channels and public areas while still providing that excellent customer service! Our full service property offers large, well-appointed Victoria hotel rooms, deluxe kitchen suites, an exercise room, guest laundry, complimentary business center, plenty of free parking, an outdoor seasonal heated pool, on site restaurant, on site sports bar & grill, liquor store and a banquet hall for up to 225 people as well as other conference rooms. Please come visit us soon! ... more   less 
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Also Known As:
Victoria Ramada
Ramada Victoria Vancouver Island

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