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“3rd time not a charm”
Review of Ramada Victoria

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Ramada Victoria
Ranked #45 of 49 Hotels in Victoria
West Vancouver, Canada
Level 5 Contributor
88 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“3rd time not a charm”
Reviewed 30 August 2013

This was our 3rd time staying here. The last time was a year ago. There have been a number of changes since we last stayed here and not all have been for the better.
The prices have gone up. Although we paid almost the same price this year as we did last year, we only got a standard double queen room. Last year we had a double queen suite which included a small kitchen and a sitting room besides the bedroom. The other change is that breakfast is no longer included in our room charges.
The restaurant is now open for breakfast. In our opinion, the prices were on the high side.
This year's bill included an energy charge which was not on bill last year.
I agree with Sharon W's review that there needs to be grab bars to assist people to standup.
We found that there were a few places in our room that housekeeping had missed ie the frig.
On a more positive note, the staff was very friendly and helpful. Our granddaughters loved the pool.
Although the value has been reduced, we would recommend The Ramada Victoria, but with a few q

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nsoldgoat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eileen M, General Manager at Ramada Victoria, responded to this review, 3 September 2013
Thank you for your review and comments on your recent stay with us. We do offer a variety of room styles, types and prices. We will be looking at options for making our rooms more accessible in the future. While the restaurant was closed for renovations we were offering a complimentary continental breakfast to our guests, but once the restaurant opened this offer ceased. I am pleased to know that you found the staff friendly and helpful and that your grand children were able to enjoy the pool.

I do hope we are able to welcome you back to Victoria and the Ramada on a future visit.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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Cardiff, United Kingdom
Level 6 Contributor
83 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 27 August 2013

I was suprised by this hotel. I had read the reviews on here but I can only praise my stay. The room was nice and very large. The best part of my stay was how helpful the desk staff were and went out of their way to help me book a whale watching excursion and make sure that my stay in Victoria was enjoyable. I have nothing but grattitude for them. I didn't get the chance to experience all the hotels facilities as I was out busy exploring. The price was good. They do put a $150 hold on your card for damages. Its about a 30 minute walk into town or you can get the no 11 bus into town. The restauraunt was good value for money and the staff were very friendly although this isn't part of the hotel.

  • Stayed August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LeightonAlexander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eileen M, General Manager at Ramada Victoria, responded to this review, 3 September 2013
Thank you for taking the time to review the Ramada Victoria. I am happy to hear that the front desk were helpful and that you were able to take in whale watching while here. Victoria is indeed a beautiful city with much to offer. I do hope we are able to welcome you back again in the future.
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Additional Information about Ramada Victoria

Property: Ramada Victoria
Address: 123 Gorge Rd E, Victoria, British Columbia V9A 1L1, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria > Burnside
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #45 of 49 Hotels in Victoria
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Ramada Victoria 3*
Number of rooms: 90
Official Description (provided by the hotel):
The Ramada Victoria Hotel provides ideal Victoria hotel accommodation, location, and exceptional value. Our property is just a five-minute drive from downtown, the famous Inner Harbour, and its most popular attractions. Upon arrival at the 3 star Victoria Ramada's 90 room property, you will be greeted by warm smiles confirming that you have arrived somewhere special. We have recently gone through some light renovations have changed the face of our property! Please come visit and let us show you on the great new changes with our rooms, linen, carpet, 37" HD LCD televisions with a generous selection of stunning HD channels and public areas while still providing that excellent customer service! Our full service property offers large, well-appointed Victoria hotel rooms, deluxe kitchen suites, an exercise room, guest laundry, complimentary business center, plenty of free parking, an outdoor seasonal heated pool, on site restaurant, on site sports bar & grill, liquor store and a banquet hall for up to 225 people as well as other conference rooms. Please come visit us soon! ... more   less 
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Also Known As:
Victoria Ramada
Ramada Victoria Vancouver Island

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