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“Not awesome”
Review of Ramada Victoria

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Ramada Victoria
Ranked #45 of 49 Hotels in Victoria
Reviewed 19 August 2014

Photos look good, when you get here however, the hotel is a bit shoddy. Our room was probably equivalent to a very, very cheap 1.5 or 2 star motel. It was below expectations - especially compared with Ramada in Seattle, as we'd recently had a good stay there. No comp breakfast, and I'm not sure that there's anywhere very close to get any that I saw.
Would not recommend, though in regards to a short notice change of booking that I'd made through a third party one of the staff I dealt with over the phone was very accommodating and helpful.

Room Tip: Maybe ask for one with a little balcony off of it, our ground floor room was not great.
  • Stayed: June 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Wharangi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eileen M, General Manager at Ramada Victoria, responded to this reviewResponded 20 August 2014

Thank you for your review of the Ramada Victoria. I'm sorry you feel that our hotel was below your expectations but am happy to hear that the staff were helpful and accommodating. The hotel does indeed have a restaurant located just off the lobby that serves a wonderful breakfast. I apologize if you were not aware of this. We are always more than happy to move rooms for our guests if requested if you are not satisfied with the one you received on check in.

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381 - 387 of 790 reviews

Reviewed 17 August 2014

  • Stayed: August 2014, travelled with family
    • Value
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    • Sleep Quality
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Review collected in partnership with Ramada
1  Thank Chris B
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Eileen M, General Manager at Ramada Victoria, responded to this reviewResponded 20 August 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 14 August 2014

  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank Annie T
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Eileen M, General Manager at Ramada Victoria, responded to this reviewResponded 14 August 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 13 August 2014

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank Tony S
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Eileen M, General Manager at Ramada Victoria, responded to this reviewResponded 14 August 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 8 August 2014

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank Rosemary B
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Eileen M, General Manager at Ramada Victoria, responded to this reviewResponded 11 August 2014

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Reviewed 8 August 2014

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank Rob M
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Eileen M, General Manager at Ramada Victoria, responded to this reviewResponded 11 August 2014

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Reviewed 7 August 2014

My parents and I had a horrible experience with this hotel during our 9 day stay. The cleaning staff left our room open for a 6 hour period after they had cleaned our room. iPads and iPhones were easily visible to be stolen and money, passports and purchases were easily accessible for theft as well. The hotel manager never responded to my concerns so I escalated the matter to head office and was told that nothing could be done if the hotel manager did not want to call me back to address my concerns. So basically they felt that the issue was not serious enough to address if the contents would have been stolen. Unacceptable! I have never even had that kind of poor service from staying in hostels.

Room Tip: Do not take a room that faces the parking lot as it is very noisy!
  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Marie B B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eileen M, General Manager at Ramada Victoria, responded to this reviewResponded 11 August 2014

Marie,
Thank you for your review. First, let me apologize for the room door being ajar. It is unfortunate that the incident happened over a BC holiday long weekend and I was not available to speak with you. You had checked out prior to my arrival on the Tuesday. I understand that the Head Housekeeper (Manager on Duty) came up to your room to discuss the matter and was dismissed by you. Again, I apologize.

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Additional Information about Ramada Victoria

Address: 123 Gorge Rd E, Victoria, British Columbia V9A 1L1, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria > Burnside
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #45 of 49 Hotels in Victoria
Price Range: £46 - £126 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramada Victoria 3*
Number of rooms: 90
Official Description (provided by the hotel):
The Ramada Victoria Hotel provides ideal Victoria hotel accommodation, location, and exceptional value. Our property is just a five-minute drive from downtown, the famous Inner Harbour, and its most popular attractions. Upon arrival at the 3 star Victoria Ramada's 90 room property, you will be greeted by warm smiles confirming that you have arrived somewhere special. We have recently gone through some light renovations have changed the face of our property! Please come visit and let us show you on the great new changes with our rooms, linen, carpet, 37" HD LCD televisions with a generous selection of stunning HD channels and public areas while still providing that excellent customer service! Our full service property offers large, well-appointed Victoria hotel rooms, deluxe kitchen suites, an exercise room, guest laundry, complimentary business center, plenty of free parking, an outdoor seasonal heated pool, on site restaurant, on site sports bar & grill, liquor store and a banquet hall for up to 225 people as well as other conference rooms. Please come visit us soon! ... more   less 
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Also Known As:
Victoria Ramada
Ramada Victoria Vancouver Island

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