Refinement, elegance, good food, and great tea (the special Empress blend was a real find and ranks a close second to our favorite, Earl Grey). Unlike High Tea at the Peninsula in Hong Kong (which is run like a factory, turning people over rapidly in a soulless process), there is more personalization here. It's still a business and the standardization is apparent, but we never felt rushed. In fact, we went twice, as my wife and daughter genuinely enjoyed it.
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