I was in Victoria for an art workshop so I checked in on a Thursday night and the front desk clerk even offered to show me the room which was at the end of the hallway before I paid the balance. It was adequate which was all that I expected for the price point. Clean, basic and the cable (lower channels only) worked as well as the wifi. Thursday and Friday was fine then when I came back late on Saturday at 11p.m. I went to my room to find that the card was re-coded AND my stuff was taken our of my room and put in the storage room across from the front desk! OMG. I just lost it. I told the front desk clerk that I had a receipt and he asked me to produce it which I did from my things retrieved from the storage room. Then to add insult to injury he tells me that he was under the impression that I had only paid for two nights and that I had to pay for Saturday night to stay. As my agitation grew, I pointed out as calmly as I could by this point that my receipt clearly states THREE nights. I put a deposit on www.hostels.com and then I paid the balance upon arrival. In on July 19th, out on 22nd. Three nights are three nights. So I ask him to call the manager which he does and I get downgraded to a smaller room without a kitchen this time. And the room is at the front of the hotel so all I hear all night long is street life in downtown Victoria. My recommendation? Do NOT stay in this sketchy hotel. Yes, the neighbourhood is a bit iffy and the hotel itself is adequate but my last experience and overall impression cancelled out the first two nights. I will not be returning. No stars. The left hand REALLY needs to know what the RIGHT hand is doing to operate an efficient hotel that people actually want to return to. This was not my experience at 760 Hotel so I will not be returning...ever...and I do NOT recommend a place that 'loses' your reservations on a Saturday night. Sorry.
- Official Description (provided by the hotel):
- Hotel 760 is a value based hotel suitable for all. Hotel 760 is on major transportation routes in and out of town. Hotel 760 is located on the northern edge of downtown; a 2 minute drive or a 5 to 10 minute walk to shops and sites. We offer self contained suites with king size beds, a/c, TV, WiFi, Kitchens or Kitchenettes, free parking, weekly linen and maid service. Hotel 760 is value for money.Hotel 760 is now offer furnished self contained bachelors for a longer stay; getting away from the traditional hotel format. These rooms are equipped with smaller beds and sitting area together with a galley or efficiency kitchen. Please see our pictures. We also have a small component of dormitory style rooms for the backpacker. ... more less
- Also Known As:
- Hotel 760 Victoria, Vancouver Island