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“Nice Budget hotel”

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Sandman Hotel Victoria
Ranked #41 of 52 Hotels in Victoria
Surrey
Level Contributor
108 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
“Nice Budget hotel”
Reviewed 27 June 2008

It is a nice budget hotel, especially good if you are travelling with a family and small kids. Their suites are spacy and comfortable. We stayed there with two little kids and used there kitchen (stove, microwave, fridge and dishes extensively). So if you need to use these things by chance, this hotel is perfect. The hotel is a couple of KM away from the downtown core and it takes about 10 minutes in a car to get to parliment building, harbour, etc. Hotel parking is free. The only thing bad about the room we stayed in was that the stove was really old and knobs were coming out.
The front desk staff was friendly.

  • Liked — Kitchen
  • Stayed August 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Travel_Pak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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173 reviews from our community

Traveller rating
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    64
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Swedish first
  • Any
English first
Vancouver, BC
1 review
Reviewed 10 July 2007

The hotel is under a staff shortage right now so,you have to tell housekeeping that you would like your room made up.
The physical shape of the hotel is good, but the beds are in poor shape. Our Queen sized bed was higher on the four corners than in the middle meaning it is time to go or be flipped. We left a maintenance request at the front desk to repair our bathroom towel bar. It was not done and one has to ask if you need to do this regularily as well to get it done.
The pool can be used to chill your beer. It is that cold!
Good luck getting a newspaper delivered on a regular basis to the Corporate floor.
We ordered room service from the Shark's Club on the main level of the hotel. The service delivery time was good, but the food was not fresh. The spinach salad is made with ready cooked hard boiled eggs and the fries are cooked twice making them greasy. The burger patty was not freshly made, but called a bear paw. It had the consistancy of sausage because of all the filler in it.
This hotel is average for the Victoria area. For the money and location, it is a convenient place to stay. You are a twenty minute walk tor a 10 minute bus ride to the tourist district and the Provincial Legislature.The service and physical glitches are due to the booming job market here, but many problems can be corrected with capital investment to the interior of the hotel.

  • Liked — close to Victoria down town
  • Disliked — poor housekeeping, undermanned front desk
  • Stayed July 2007, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank corporatetraveller07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
generalhospitality, General Manager at Sandman Hotel Victoria, responded to this review, 27 December 2008
I wanted to thank all guests who stay with us for the feedback. We value this information from our guests as it allows us the chance to improve to make every guest's stay exceptional and memorable.

A few items I wanted to address from this guest's comments:

Learning from feedback that we receive from our guests, we have replaced our beds in 2008 subsequent to this guest's visit and we have implemented new procedures of periodic checks to the pool and jacuzzi temperatures with chlorine tests.

Staffing levels and training are being more closely monitored to ensure that we do not compromise our guest service standards. Feedback made regarding The Sharks Club has been passed on to senior management and we have been receiving good feedback on the service and food quality.

We are always dedicated to providing the best service to our guests and take your feedback very seriously. We want to ensure each guest’s ultimate satisfaction when staying with us at the Sandman Victoria.

I welcome you to please come and stay with us again and if there is anything I can do to better your stay please contact me directly.

Brian Johnson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Victoria hotels

Montréal, Québec
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 27 March 2006

I loved this hotel. We spent two wonderful nights here.

The room was big and very clean. The cleaning staff did a great job. In the room, we had a kitchenette and a small living room area with a couch and a TV. It was very comfortable.

The pool is large and clean and the water was just warm enough.

The hotel istelf is just far enough from downtown Victoria to be relaxing and still close enough to enjoy the sights of the city.

  • Stayed July 2005
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Natarwen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
generalhospitality, General Manager at Sandman Hotel Victoria, responded to this review, 21 August 2008
Many thanks for your response, just a bit of a follow up- we completed extensive renovations in all rooms.
Come and visit us again
Yours in Hospitality
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
parksville
Level Contributor
64 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 14 February 2006

I reserved a room, and was told it was the last room available, but not that it was a smoking room..

Needless to say it was not a good stay and i had to air out the luggage when I got home.

The lounge/restaurant is very noisy at night. So oyu have to go elsewhere to have a quiet meal.

  • Stayed November 2005, travelled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank canadabanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 8 November 2005

This is a really nice hotel with extremely helpful staff (at any time of day or night). The facilities (pool, spa bath, laundrette, sports bar) are excellent, much better that other hotels I've stayed in. It is a long but pleasant walk from downtown Victoria and buses pass by the hotel every 10 mins. All in all I would definitely stay there again.

  • Stayed October 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 16 June 2005

The hotel was fantastic, with great facilities including a pool, parking, restaurant downstairs and a lovely room! Our oversized room included a sitting area and TV, semi-self contained kitchen and 4 seater table, king size bed and air! The only downside was a room facing the road so we heard the traffic but in all, a great place to stay if you have a car! We did take the bus into the city (10-15 mins $2 each way) one night for dinner so public transport is quite good if you don't have a car! Would recommend this hotel and would stay again.

  • Stayed June 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank tobleronegirls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 27 May 2005

I found the Sandman Victoria clean, comfortable & convenient.
The staff is friendly & professional.
My room was efficient from a business stand point with new king sized bed that provided me with a great sleep.
I was within a nice walk of the main parts of Victoria I wished to visit.
I look forward to the opportunity to return and enjoy the hospitality offered.

Stayed April 2005
Helpful?
2 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sandman Hotel Victoria

Property: Sandman Hotel Victoria
Address: 2852 Douglas St, Victoria, British Columbia V8T 4M5, Canada
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria > Burnside
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #41 of 52 Hotels in Victoria
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Sandman Hotel Victoria 3*
Number of rooms: 100
Official Description (provided by the hotel):
The beautiful capital city of British Columbia, Victoria is one of BC's most popular tourist destinations. Filled with amazing history, architecture, and a vibrant arts scene, Sandman Hotel Victoria is ideal for long restful vacation stays and short business trips. Whatever your reason for taking a trip to the sensational city of Victoria, Sandman Hotel Victoria will make sure your stay is absolutely flawless. ... more   less 
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Also Known As:
Sandman Inn Victoria
Sandman Hotel Victoria Vancouver Island

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