It was bad on my first visit in May. I had a very old room that seemed like it hadn't been renovated since the early 90's. When I asked to switch to the "renovated" part of the hotel they told me it would be a loss of revenue...
Guest services is not their strongest either.
I'm not sure why I booked again, maybe because the company I work with gets a discount... I booked asking for a newer room this time... Again, I got an old room... When I mentioned it they said their was nothing to could do.
This will be my last visit.
- Official Description (provided by the hotel):
- The beautiful capital city of British Columbia, Victoria is one of BC's most popular tourist destinations. Filled with amazing history, architecture, and a vibrant arts scene, Sandman Hotel Victoria is ideal for long restful vacation stays and short business trips. Whatever your reason for taking a trip to the sensational city of Victoria, Sandman Hotel Victoria will make sure your stay is absolutely flawless. ... more less
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- Also Known As:
- Sandman Inn Victoria
- Sandman Hotel Victoria Vancouver Island