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“conference” 4 of 5 bubbles
Review of The Parkside Hotel & Spa

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The Parkside Hotel & Spa
Ranked #12 of 52 Hotels in Victoria
Certificate of Excellence
GreenLeadersGold level
Campbell River, Canada
Level Contributor
13 reviews
3 hotel reviews
“conference”
4 of 5 bubbles Reviewed 14 June 2014

Very nice place a little to warm as the airconditioning is central but at least you have windows and the balcony....otherwise would stay again. Beautiful atrium!
The kitchen is well stocked as well. You'll enjoy it!

  • Stayed June 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Suzanne P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,871 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (265)
Date | Rating
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English first
Edmonton
1 review
5 of 5 bubbles Reviewed 12 June 2014

A spacious, comfortable and super-friendly Resort, with ever-helpful and knowledgeable staff.
Ideally situated for downtown Victoria, with restaurants, shopping, the waterfront and major attractions all within easy walking distance.
Very highly recommended!

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParksideHotel, Guest Relations Manager at The Parkside Hotel & Spa, responded to this review, 13 June 2014
Hello from The Parkside Hotel & Spa! Thank you for writing a review of the hotel! We are so glad that you enjoyed your stay at the hotel as well as our great location to downtown. We thank you for acknowledging our staff and are thrilled that they were very helpful, friendly and knowledgeable to your inquiries. We hope we get the chance to welcome you back very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Delta
1 review
3 of 5 bubbles Reviewed 11 June 2014

We loved the location of the Parkside, walking distance to everything. Cool rooms and views. Truly a unique building but sub par staff. I guess the staff aren't as enthusiastic as the architects were.

  • Stayed June 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank 604jay G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParksideHotel, Guest Relations Manager at The Parkside Hotel & Spa, responded to this review, 13 June 2014
Thank you for your review of The Parkside Hotel & Spa. We are very happy you enjoyed the hotel’s convenient location to the downtown area as well as found the building to be unique. We are shocked to hear that you did not have a positive experience with our hotel staff. We would like to encourage you to reach out to our Guest Services Manager regarding your experience as this is not a normal standard for our hotel. We thank you for your honest feedback and we hope we get the opportunity to welcome you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 11 June 2014

large comfortable well appointed rooms quiet location very convenient for the city centre. Professional and courteous staff. This was our second visit we will stay again.
well designed with very impressive foyer and meeting areas.


  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank Taffyjones052
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lethbridge
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 9 June 2014

We stay at the Parkside every time we come to Victoria. Our stay was predictably wonderful. Some small repairs are needed in the rooms, otherwise, everything was outstanding. We prefer a room on a higher level, with a view.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank mprolongair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver
Level Contributor
44 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 bubbles Reviewed 5 June 2014

This is a bicycle friendly hotel with a bike locker room in the garage area accessible without the use of hotel staff, which is a big plus. The bike locker room is covered by CCTV and behind two locked card access doors, and has a separate women's and men's change room adjacent with shower. Nice.

It is located not quite at the waterfront, but a few blocks away, near the Empress but away from the action. Having stayed before at the Empress and the Magnolia, we were a bit spoiled and felt that this one was not as centrally located, and we are walkers.

The front desk welcome was cold and mechanical from the Caucasian woman. At checkout, we had a Caucasian man who I think is the manager and he was excellent. We asked for a quiet room and we got it, but that meant that we had a view of the courtyard and into other suites, so we were able to see interesting local sights like a grandmother using a laptop, and had to keep the blinds closed every time we wanted to change or do something private. Ha! The room itself is a one bedroom suite with a four seater dining table, sofa and coffee table, and a separate bedroom behind glass doors, plus a kitchenette. It was clean and new. There are two flat screen TVs, but unfortunately, only one mirror in the whole suite, in the bathroom, and it is a fairly small mirror. So sharing with your roommate is tight and you will need to stand closely side by side to see while you put in your contacts or paint on your makeup. I'd rather have one less TV and one more mirror!

The room is quiet, although we heard our neighbours around midnight bumping against the wall adjacent to our headboard. There is no "do not disturb" sign, and checkout is at 11 am. We asked for a later checkout early in the morning of departure and were denied due to the large number of expected guests that evening, a Sunday. Call the day before if you want late checkout.

The 25m pool was one of the best things about the hotel. Not very often you have a hotel pool that long and great for doing laps, since it wasn't too warm. Only downside was the light brown spots all over the bottom of the pool, but the water was clean.

We enjoyed the robes and green apples in the lobby. An enjoyable stay.

Room Tip: Rooms facing the courtyard are quiet but lack privacy.
See more room tips
  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank TheRollingCanuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParksideHotel, Guest Relations Manager at The Parkside Hotel & Spa, responded to this review, 7 June 2014
Thank you for your review of The Parkside Hotel & Spa. We are so happy you enjoyed the hotel during your stay. We love to welcome bicyclists to use our secure lock up during their stay as Victoria is a full of great bike routes! We are sorry to hear your welcome to the hotel was not ideal but are very glad that Colin, our Guest Services Supervisor was able to exceed your expectations. We are glad you enjoyed our 25m pool during your stay. We do have the pool cleaned every Sunday, so we are sorry to hear that you found the pool to have spots on the bottom, as this is not our normal hotel standards. We thank you for your kind and honest review and hope we will get the chance to welcome you back to Victoria soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 5 June 2014

Great location and room for the home away from home atmosphere. Great kitchen with all cooking utensils required.
Room very clean. The location is great and you can walk anywhere from the hotel. For your morning coffee downstairs is great cafe

  • Stayed May 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Susan Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Parkside Hotel & Spa

Property: The Parkside Hotel & Spa
Address: 810 Humboldt St, Victoria, British Columbia V8V 5B1, Canada (Formerly Parkside Victoria Resort & Spa)
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria > Fairfield
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Victoria
#6 Spa Hotel in Victoria
#7 Romantic Hotel in Victoria
#8 Business Hotel in Victoria
#8 Family Hotel in Victoria
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — The Parkside Hotel & Spa 3.5*
Number of rooms: 126
Official Description (provided by the hotel):
The Parkside Hotel & Spa features some of the largest guest rooms in Victoria. Convenient located two blocks from the world famous Inner Harbour, Tourism Victoria Visitor Centre and the Victoria Conference Centre, The Parkside Hotel & Spa is the ideal choice whether you're traveling on business or pleasure. The Parkside's spacious one and two bedroom suites feature kitchenettes or full kitchens, separate living/dining areas, and bedrooms. All suites have furnished balconies and operable windows. Enjoy LCD TV's in bedrooms and living areas, electric fireplaces to create cozy ambiance and heated limestone tile bathroom floors. Enjoy local flavours, ingredients and produce at Tre Fantastico - the on-site cafe, a local favourite, with seating spilling out onto the Humboldt Valley streetscape. Complimentary wifi is available throughout the hotel. ... more   less 
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Also Known As:
Parkside Victoria Resort And Spa
Parkside Victoria Hotel Victoria
The Parkside Hotel & Spa Victoria, Vancouver Island

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