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“Fantastic location, friendly staff”

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Victoria Marriott Inner Harbour
Ranked #17 of 52 Hotels in Victoria
Certificate of Excellence
Dartmouth, Canada
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Fantastic location, friendly staff”
4 of 5 bubbles Reviewed 23 April 2012

I stayed at this property for three days in April. It is very near the Empress Hotel, so walking distance to all of the attractions downtown and the Inner Harbour. Hotel staff were very friendly and helpful, and the rooms are clean and well appointed. Great exercise room and adjoining pool, hot tub and steam room. Wonderful buffet breakfast and snacks in the evening were included in the room rate, making for a great value.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 10ACJed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,272 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (254)
Date | Rating
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  • Chinese (Simplified) first
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English first
Boston, United Kingdom
Level Contributor
74 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed 23 April 2012

The Marriott on Humboldt St means you can walk nearly everywhere in Victoria - sights , shopping , galleries , waterfront , restaurants....you get the picture. The new building means everything is sleek and modern with high quality finishes everywhere , and very comfortable.
Parking in the basement carpark is easy and secure , and is reasonable value despite the $16/day selfparking charge. Booking by Internet means decent prices for a city centre location. Very personable staff , and quick and easy checkin/checkout. The bed was "extremely" comfortable...one of the best nights sleep I've had in a long time. Probably best to get a room on the higher floors (mine was on the 12th) , as you are rewarded with nice views , and separation from the low hum of city traffic - not noisy , just there in the background. Overall opinion is thyat I'd stay there again without hesitation.

Room Tip: Higher floor for the views.
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  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BCFoodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 23 April 2012

We stayed here for a long week-end and really enjoyed it. The hotel is in a great location for walking and sight seeing Victoria's downtown area, museum and inner harbour. Our room was nicely furnished, quiet, clean and comfortable. Would definitely stay here again.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank myetteee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, CA
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed 23 April 2012

i could almost give this hotel 4 stars and i could also give it 2 because it's in great condition. everyone working there is pleasant, except for that 16th floor concierge room, the rooms are not too small, a window that opens, nice bathroom, very quiet and very close to everything so we were on the 15th floor, somewhat of a view and given access to the concierge level. WHAT A JOKE. went in day one for some water, they had some munchie type food out and lots of liquor but here's where it gets confusing.... it's an honor's bar i've done this before so i actually know if their liquor isn't free you do buy your drinks. they guy walking around in charge said NO drinks until 5 pm 2 wine bottles were open for that hour and we didn't dare move out of our seats to get a glass until 4:59 -- the wine was $10 a glass, you had to ask for beer, not sure how much that was. they have a great view but it's so quiet people, the few there, were all whispering - it was being in a library. and it was like the 2 people working the area were police. every time you got up to get something to eat they just stared at you like you were going to take the entire slab of cheese to your table it was so uncomfortable that we decided to go down to the nice bar on the ground floor and SURPRISE same wine in that cozy room with a fireplace and people talking in normal voices was $7 ---- i brought it up to the bartender and even she was a little surprised so really you are paying for the somewhat blah appetizers on the 16th floor i've never had to buy my wine at a hyatt in the concierge room but then to have to pay even more than their bar is just plain WRONG so maybe get your drinks in the bar first floor and take them up to the 16th floor? except there is NO AMBIANCE i don't even think music was on and the breakfast so so
it's too bad they have a good location but they need to fix that FREE deal on 16th floor

Room Tip: it's a rather small hotel so you will pay more for the good view rooms if that's what you ar...
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  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank bug4ballet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, BC
Level Contributor
68 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed 23 April 2012 via mobile

This is our second stay and we are so impressed with every employee we have met. Everyone is extremely helpful and friendly. Nicely decorated rooms, great views, well run concierge lounge...can't ask for much more. Definitely our first choice in Victoria.

Stayed April 2012
Helpful?
Thank RebeccaVancouver_BC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Ontario
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 20 April 2012

I stayed here for three nights while attending a conference at the nearby Victoria Conference Centre. I have absolutely no complaints about this property. From check-in to check-out, the staff was friendly and efficient.
The location is excellent, only steps from the harbour, the conference centre (which is attached to the landmark Fairmont Empress) and the downtown shopping area.
Don't expect the sort of big behemoth Marriott that you'll find in most major cities' downtown core, though. This is a smaller, more intimate property.
I didn't eat at the restaurant, but ordered room service on the last night. The food was excellent and I was disappointed that I hadn't taken advantage of it for any of my other meals.
At the time I was there, the pool was being renovated, but they provided vouchers to use another pool in the area. The exercise room was small, but had several cardio machines equipped with personal TVs (bring your own earphones) and a decent selection of dumbbells.
The room was pretty much standard fare for a Marriott property. I didn't really notice anything out of the ordinary worth commenting on. The room I was in didn't feel new, but it didn't feel uncomfortably old either.
I would definitely recommend this hotel to anyone looking for a room in downtown Victoria.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Moffman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wash DC
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 18 April 2012 via mobile

If you are visiting Victoria, I highly recommend this hotel. The Hotel Staff (and I mean EVERYONE) is extremely helpful and courteous. The rooms have floor to ceiling windows and we were fortunate enough to stay at a higher floor with a great view of the harbor.

The location of the hotel is right in the middle of the city. It is in walking distance from the Harbor, Restaurants, Shops and Museums.

We will definely stay here again on our next visit.

Stayed April 2012
Helpful?
Thank euleruy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Victoria Marriott Inner Harbour

Property: Victoria Marriott Inner Harbour
Address: 728 Humboldt Street, Victoria, British Columbia V8W3Z5, Canada
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Victoria
#8 Luxury Hotel in Victoria
#11 Family Hotel in Victoria
#12 Romantic Hotel in Victoria
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Victoria Marriott Inner Harbour 4*
Number of rooms: 236
Official Description (provided by the hotel):
Ideally located downtown Victoria, the award winning Victoria Marriott Inner Harbour is walking distance to all there is to see and do in Victoria. Stroll to the famous Inner Harbour for Victoria attractions, musicians and artisans, and whale watching tours. Our Victoria BC hotel guestrooms feature the kind of luxury you would expect from a Four Diamond Marriott Hotel including feather duvets and luxury linens, deluxe robes, free wireless high-speed Internet and individual climate control. ... more   less 
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Also Known As:
Victoria Marriott Inner Harbour Hotel Victoria
Marriott Victoria
Victoria Marriott Inner Harbour Vancouver Island

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