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“great location”

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Victoria Marriott Inner Harbour
Ranked #15 of 49 Hotels in Victoria
Certificate of Excellence
Salt Lake City, Utah, United States
Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“great location”
Reviewed 26 October 2013

Great room, Excellent service, right in the middle of everything. The restaurant is excellent but pricy for the small portions. Steam room was my favorite part followed by the balcony to take in the views.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tom W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,301 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (260)
Date | Rating
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English first
Edmonds, Washington
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 October 2013

Was disappointed by the Fairmont Empress on last stay in Victoria. Beautiful historic hotel, but rooms are dated (not in a charming way) and service was "meh" for a Fairmont.

Stayed at the Marriott this visit and couldn't have been more pleased with the change. Great location, very accessible to the inner harbor, downtown walking and transit lines.

Hotel staff couldn't have been better, rooms and views were wonderful.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
2 Thank Suzanne N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria Capital Regional District, Canada
Level Contributor
149 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 21 October 2013

Not only is the location great and the staff good, this hotel has a great restaurant. Most guests walk to some downtown tourist restaurant, I think, and miss out on this terrific restaurant. Next time you are in Victoria, even if not staying at the Marriott, do try the restaurant.
The rooms are big, nice windows and good views of this beautiful city.

Room Tip: Ask for a downtown city view with glimpses of the harbour.
See more room tips
  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank raggedcoast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bogota, Colombia
Level Contributor
33 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 20 October 2013 via mobile

As always, Marriott continues to impress my wife and I and the Marriott Victoria Inner Harbour was no exception. Good location, although not on the water, great people and service from checkin to baggage assistance, super parking area underneath the hotel, and nicely-appointed rooms. I firmly recommend this property for couples or families alike.

Stayed September 2013
Helpful?
Thank waterboy7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CASTLE PINES
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 October 2013

Once again, Canada's Marriott property score high for me. It is a beautiful, well maintained property with friendly, helpful staff. The location is perfect for walking into downtown for business or to the harbor or BC legislature building for the viewing. The business lounge has excellent food for both breakfast and in the evening. While they call it 'appetizers', it is much more like a moderate meal. Definitely will stay here again when I am in Victoria!

Room Tip: I had a corner room - windows on 2 sides with a beautiful view.
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  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LorrieT214
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego
Level Contributor
26 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 17 October 2013

I'm a Gold member at Marriott about to become platinum and was horrified when I made a reservation to stay at this hotel and when my wife checked in she was denied access to the club lounge for breakfast because I was not travelling with her. After spending tens of thousands of dollars at Marriott and over 10 nights at this hotel year to date I couldn't believe it. When I called the hotel personally to speak with the manager he advised me that the rules stated that I had to be traveling with my spouse. I've had my wife check into hotels at other Marriott's before and at other hotel brands before and never a problem with them honoring my top tier status. I must say this was the worst customer experience I've ever had. I had my wife check out of the hotel, I've canceled my Marriott rewards and will never stay at another Marriott again, this equals tens of thousands of dollars in business every year. When I complained to Marriott rewards they too would not stand up for a valued customer. all over a continental breakfast in frankly a dumpy, poorly run Marriott. By the way this hotel is run down, tiny rooms, bad staff and terrible service. I suggest staying at the Grand or Delta when in Victoria next and if you are ever thinking of becoming a Marriott rewards member just go to Starwood, much better service.

  • Stayed October 2013, travelled with family
    • Rooms
    • Service
Helpful?
5 Thank Lew21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 17 October 2013

Stayed here with my wife between October 11th-13th for the Victoria Marathon. We had originally booked the Fairmont Empress but decided to cancel there and book Marriott. Hotel is located pretty much directly behind the Empress so the location is perfect! You're steps from Victoria Harbour, the BC Legislature buildings, the Convention Centre and loads of restaurants and pubs/bars. Rooms are clean, well equipped, fast internet. Even right down to the room service breakfast we pre ordered the night before the race, arrived hot, on time (At 6:00 am as requested) and reasonably priced! All the staff are friendly, courteous and willing to help at a moments notice. Pool and hot tub are great and the fitness centre they have there really is second to none compared to many of the hotels we've stayed in the past. For our money, we will definitely be staying here on our returns to Victoria!!

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RolandGarrosBound
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Victoria Marriott Inner Harbour

Property: Victoria Marriott Inner Harbour
Address: 728 Humboldt St, Victoria, British Columbia V8W 3Z5, Canada
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Victoria
#8 Luxury Hotel in Victoria
#11 Family Hotel in Victoria
#12 Romantic Hotel in Victoria
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Victoria Marriott Inner Harbour 4*
Number of rooms: 236
Official Description (provided by the hotel):
Ideally located downtown Victoria, the award winning Victoria Marriott Inner Harbour is walking distance to all there is to see and do in Victoria. Stroll to the famous Inner Harbour for Victoria attractions, musicians and artisans, and whale watching tours. Our Victoria BC hotel guestrooms feature the kind of luxury you would expect from a Four Diamond Marriott Hotel including feather duvets and luxury linens, deluxe robes, free wireless high-speed Internet and individual climate control. ... more   less 
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Also Known As:
Victoria Marriott Inner Harbour Hotel Victoria
Marriott Victoria
Victoria Marriott Inner Harbour Vancouver Island

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