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“Wonderful stay”
5 of 5 bubbles Review of Helm's Inn

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Helm's Inn
Ranked #22 of 52 Hotels in Victoria
Certificate of Excellence
Parksville, Canada
Level Contributor
56 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Wonderful stay”
5 of 5 bubbles Reviewed 18 March 2012

A lovely boutique hotel, excellent service and lovely, but small rooms. Beautifully decorated and appointed.

Room Tip: Stay on the 3rd floor if possible. Although all rooms are very quiet.
See more room tips
  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank parkdale38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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502 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (110)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Comox, Canada
1 review
4 of 5 bubbles Reviewed 5 February 2012

The staff are friendly and always willing to help out. The rooms are nice and very clean. Never had a bad stay :-)

Room Tip: The hotel is on a busy corner in Victoria. Ask for inside room if you need quiet to sleep.
See more room tips
  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hendrik R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
1 review
4 of 5 bubbles Reviewed 3 February 2012

We stayed here for 3 days for a Christmas show in Nov. The room was clean and it was very handy to have the kitchenette (we kept milk in there for cereal and ice cream for pigging out at night). Bathroom as a little on the small side but definitely adequate. Front desk staff was always very pleasant. Husband commented on how comfy the bed was, i wish there was a down duvet instead of heavy weight blanket ...

Also wish we didn't have to pay extra for parking ...

Location was great for us, only a block away from the Crystal Garden where we were working.

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank yatyat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Upper Hutt, New Zealand
Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 7 January 2012

We stayed for three nights and the large king size bed was very comfortable. The bathroom was fine apart from the lack of space around the sink to put any toiletries. The kitchenette is very well stocked and the fridge is a great size. We had a large room on the first floor wtih a small dining table and two chairs plus another coffee table and two armchairs overlooking the entrance to the reception area. Traffic noise wasn't a problem for us but may be for some. Also having to carry suitcases up stairs was a little inconvenient as there is no elevator.

The location of this place is fantastic, just across the road from Beacon Hill Park which was delightful and a lovely place to take a stroll. Also close to the waterfront and various restaurants.

A great place to stock up on any food requirements is Thrifty Foods at James Bay in Simcoe Street which is a couple of blocks away but worth the walk.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lewy_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 6 January 2012

My parents have stayed here during their annual visit to Victoria twice now, and it will likely be their regular spot from now on. The location really can't be better - easy walking distance to the Inner Harbour and downtown; the Royal BC Museum next door; 180-acre Beacon Hill Park across the street; and 10-15 min walk to stunningly scenic Dallas Road waterfront. The room included full kitchen, so my parents could prepare meals and host family in the room. The Inn is friendly, economical, clean and comfortable. My parents had rental bicycles and they were able to store them in a safe place. Big windows facing east and north with views to the park and towards town. There was some traffic noise, and the room was a bit warmer than they liked (their visit was in June). Otherwise I heard no complaints. Other accommodations in the area tend to be high-end hotels; this place has been a quiet favourite of travelers for many years. Their website has more guest comments www.helmsinn.com.

  • Stayed June 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank anitaincanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orcas Island, Washington
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 5 January 2012

I was traveling with my 85 year old mother and we were given a ground floor 1-bdrm suite that met our needs perfectly. If traveling with someone who doesn't do stairs very well, be sure to ask for this as there are no elevators. The beds were great, the kitchen was surprisingly large and well equipped and the price was excellent, particularly with the winter rates in effect. No view but a very nice patio to be enjoyed in warmer weather. The location is excellent, bordering the Provincial Museum and Beacon Hill Park and within easy walking distance of the Inner Harbor and downtown Victoria.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Deb3015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 29 December 2011

The location was great and the room was overall nice and clean. But the shower drain was totally plugged, and I had to pull out a long handful of gucky hair, bit by bit, before it would drain. Yech! And make sure you get one of the rooms with balcony or patio. Ours had only windows that looked out on an alley at pavement level. Also, there was no counter space at all in the kitchen or bath. The only table was so narrow it could only seat one person at a time without overlapping knees. And no DVD player. Not a great experience, overall.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BAH22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris P, Manager at Helm's Inn, responded to this review, 1 January 2012
It is with all sincerity that I offer my deepest apologies that your recent stay with us was unpleasant. I have addressed this issue with our Housekeeping Supervisor, and with the housekeeping staff themselves as well, to be certain that this rare lapse in standard will not happen again. I hope that you will contact me personally, so that we might discuss a future stay at the Helm's Inn.

Chris Prescott
Manager of the Helm's Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Helm's Inn

Property: Helm's Inn
Address: 600 Douglas St, Victoria, British Columbia V8V 2P8, Canada
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria > James Bay
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Suites
Hotel Style:
#13 Family Hotel in Victoria
#19 Romantic Hotel in Victoria
Price Range (Based on Average Rates): ££
Hotel Class:2 star — Helm's Inn 2*
Number of rooms: 42
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Also Known As:
Helm`s Hotel Victoria
Helms Hotel Victoria
Helm's Inn Victoria, Vancouver Island

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