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“Great Choice”
4 of 5 bubbles Review of The Oswego Hotel

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The Oswego Hotel
Ranked #6 of 52 Hotels in Victoria
Certificate of Excellence
Halifax, Canada
Level Contributor
117 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Great Choice”
4 of 5 bubbles Reviewed 21 June 2014

Very, very pleasant staff.
Good location ... Short walk to Empress
Quiet residential neighbourhood ... On tree lined streets
Very well equipped efficiency suite.
Nice touches ... Like fresh mint water at bed each night
Good food in small well decorated ground floor restaurant.

Very good value.

Room Tip: Sorry forgot room number ... But upper floors facing west have nice sunset ... Mine had a tiny balco...
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bruce Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OswegoHotelGManager, General Manager at The Oswego Hotel, responded to this review, 23 June 2014
Thank you for staying with us - we hope that you come back again soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,586 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (284)
Date | Rating
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English first
Sidmouth, United Kingdom
Level Contributor
63 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 21 June 2014 via mobile

We were booked in for two nights, the first night was the end of a long days travel that had started extremely early. We all looked forward to an early evening meal and bed. The restuarant was closed for a private party that evening, none of us wanted to eat in our rooms and we ended up eating in town. One of our group had been unwell that day and it meant his wife was unable to join us as she felt unable to leave him for a long period. When the party ended we were woken by noisy and obviously very drunk people from that party outside of the hotels front lobby. We were not mada aware of the dining room being closed during our check in and due to the arrival of two cruise ships and a navy aircraft carrier it took us two hours to find a free table. The following morning there were several people at breakfast who were not guests in the hotel resulting in us having to wait for a table and other guests eating sat at the bar.
You really need to sort out your priorities and consider your guests needs above the financial priorities of the hotel and it's impact on the service you offer!
Every other aspect of the hotel was excellent.

Stayed June 2014, travelled as a couple
Helpful?
Thank sure54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OswegoHotelGManager, General Manager at The Oswego Hotel, responded to this review, 23 June 2014
Thank you for your recent review

My apologies for any less than satisfactory level of service.

All of our guests are emailed or called prior to their arrival date if we have an event in the evening to let them know of the occurring. Throughout any bistro function closures we always offer room service throughout..

Thank you again and we hope to welcome you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Virginia Beach
Level Contributor
95 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 bubbles Reviewed 19 June 2014

We had been to Victoria before and enjoyed it very much, so while on an extended visit to family in Seattle we decided to go back for a couple of days. We chose the Oswego based on its favorable T/A reviews, but also on its location so convenient to the Victoria Clipper terminal. It turned out to be a perfect choice.

We got a good rate by booking through the Clipper and the hotel was everything we wanted and more. Super trendy in appearance, it looked like it was brand new. Our room was immaculate and comfortable in all respects, including a balcony which, since we were on an upper floor, gave us a nice view toward the harbor. We slept so well my wife said she wished she could take the mattress home with her. Every staff person we encountered was friendly and helpful to a fault.

Location was perfect, as well; just a short two blocks from the Clipper terminal. And a pleasant 10-minute walk to the head of the Inner Harbor.

If we return to Victoria (we hope we do), it will back to the Oswego for us. We can recommend it wholeheartedly.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Itinerant65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OswegoHotelGManager, General Manager at The Oswego Hotel, responded to this review, 20 June 2014
We very much appreciate that you chose the Oswego to stay at whilst visiting Victoria. We have a great partnership with Clipper and our close proximity to the ferry dock is ideal for many guests.

So pleased that you enjoyed the comfort of the beds along with the hotel amenities and service. I will pass on your positive comments to the team - they really appreciate it.

Thank you again for staying with us and we hope to welcome you back to stay with us soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, United Kingdom
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 19 June 2014

This is a lovely hotel, in a central location, where the accommodation and service is to a very high standard. We loved the little touches; fresh water in a bedside carafe each night, flavoured with a fresh mint leaf, housekeeping staff who go the extra mile to keep the kitchen area clean and tidy. We were delighted to find that our room was the size of a small apartment, with a good size kitchen / lounge area, as well as a separate bedroom and bathroom. This meant we could do much more catering for ourselves, both breakfasts and evening meals. The kitchen area was extremely well equipped, enabling us to easily prepare meals. On a 24 night trip to Canada, self catering was a welcome break from eating out each night.

I would not hesitate to recommend this hotel to travellers visiting Vancouver Island, we had a memorable stay there.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jupiter1010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OswegoHotelGManager, General Manager at The Oswego Hotel, responded to this review, 20 June 2014
We recognize that when guests travel for many reasons having a wonderful hotel to stay in makes the trip so much better. Our guests experience staying with us is very very important and the little touches and genuine service is a standard for all guests staying with us.

Thank you for you kind comments which will be passed onto the wonderful Oswego team

We hope to welcome you back to the Oswego if you find your travels bring you back to Victoria.

Hope you have a safe trip back home
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santa Clara, California
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 19 June 2014

I only stayed a couple of days on my recent trip to Victoria, but the Oswego Hotel stood out as a unique and pleasant place to stay. The decor and style of the hotel are modern yet rustic - photos of BC wilderness in place of the usual art, lots of rock and natural colors. The bed was comfortable and the room clean and spacious. But the highlight was the staff who were always ready to serve. The breakfast in the cafe was lovely, though some more offerings with lighter fare would be appreciated, and the cafe staff was especially warm and accommodating. Of course the location of the hotel was fantastic - walking distance to downtown shops and restaurants, the legislature and the harbor. Great price given the room size and location! I note below that this was a trip with friends, but in fact it was a mini-family reunion - an opportunity for siblings from 3 countries to meet up for the first time in years! did not click on family, as there were no children with us.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SouthbayA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OswegoHotelGManager, General Manager at The Oswego Hotel, responded to this review, 20 June 2014
Thank you for staying with us! We appreciate it!

We also appreciate that you enjoyed the service and standards that we provide to our guests. We genuinely care and want our guests staying with us to have the best experience possible.

Your comments will be passed onto the team

Come back and stay with us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kelowna, BC
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 19 June 2014

We overnighted at the Oswego on our way up island, with our 2 year old daughter who was sick. They checked us in super early (11 AM) and were very helpful with getting us organized so our daughter could quickly nap. The service from the front desk to the bellman Ryan was really great.

The location is amazing, 3 minute walk around the corner to the parliamant buildings, marina, restaurants and shopping. You can park your car and walk anywhere. Great little wine/lobby bar with an excellent wine list showcasing soome great Okanagan Wineries.

I would stay here again anytime if I needed to overnight in Victoria.

Room Tip: We had a 1 bedroom suite, with a full kitchen, bar with stools, it was very handy.
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Erin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OswegoHotelGManager, General Manager at The Oswego Hotel, responded to this review, 20 June 2014
Sorry to hear about your daughter being sick and we hope that she is feeling better.

Thank you for staying with us and I am glad to hear we could accommodate your requests and get you settled in your suite early.

We are pleased you enjoyed the hotel, location and service.

If you find your travels bring you back to Victoria we very much look forward to welcoming you back to stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Halifax
Level Contributor
55 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 18 June 2014 via mobile

So hard to choose a hotel in a city in another country but I would have no hesitation in recommending this one. Whilst not city centre as such it's a 10 minute max walk to the harbour and city centre. It is an immaculate hotel, super smart rooms and bathrooms and staff to match. We only stayed one night but wished we'd stayed longer. We didn't have a view but it sounds like some rooms do if you ask up front. Parking is in an underground car park but you could easily park on the tree lined street and you can't say that for many hotels. We had to leave early to get the ferry to Vancouver from north of Victoria about 20 miles away and despite worrying about the potential traffic, we shouldn't have as it was a doddle and we arrived an hour early and caught the 8.00am ferry instead. This is a great hotel in Victoria.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AuntyRoses
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OswegoHotelGManager, General Manager at The Oswego Hotel, responded to this review, 19 June 2014
We know that there are many choices of hotels in Victoria and we really appreciate that you chose to stay with us at the Oswego.

Yes we are located on the quieter side of the inner harbour with a very short walk to the attractions.

We are so pleased that you enjoyed every aspect of your stay and the staff.

We hope your travels find you back in Victoria and we very much hope that we have the pleasure of welcoming you back to stay with us.

Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Oswego Hotel

Property: The Oswego Hotel
Address: Hotel 500 Oswego St, Victoria, British Columbia V8V 5C1, Canada
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#4 Luxury Hotel in Victoria
#4 Spa Hotel in Victoria
#8 Romantic Hotel in Victoria
#10 Family Hotel in Victoria
#11 Business Hotel in Victoria
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Oswego Hotel 4*
Number of rooms: 80
Official Description (provided by the hotel):
The Oswego Hotel experience is unique to Victoria, British Columbia. We are a sophisticated, urban, boutique hotel steps away from the Inner Harbour and downtown. This is a chic destination for the discerning and adventurous traveler. Whether romance, business travel or a much-needed getaway brings you to Victoria, the Oswego's combination of modern design, incredible service and the luxury amenities makes it the perfect place to get a taste of the city's natural surroundings and urban vibe. Whether you make it a base for business meetings or for taking advantage of the city's many cultural, shopping or outdoor adventure options, the Oswego offers a boutique-hotel experience in a prime setting. Enjoy all the action vibrant Victoria has to offer from a downtown destination that's like no other. ... more   less 
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Also Known As:
Oswego Hotel Victoria
The Oswego Hotel Victoria, Vancouver Island

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