Unfortunately we only got to stay one night. They are very strict about not allowing guests to use ANY facilities if you haven't checked in or once you have checked out. Disappointing as most hotels say sure, and will take your bags and let you go to the pool at least. They said it was because everyone uses the same towels and robes. Hmmmmm...
THE ROOM: Certainly has the wow factor for sure! We had a lake view and it was just divine. It seemed like a super high end room with all the finishings, the gorgeous soaker tub and crystal art work. We found that they don't pay attention to details though
tp holders were coming off the wall
the thermostat in the bathroom showed the wrong time
no coffee in the room (this one bugs me just like Vegas, I want to get out of bed and make coffee and enjoy that gorgeous view!).
Shoddy internet (this was a big deal as we were working and couldn't connect)
Tub plug came out
The handle on the shower actually came off
Seem odd that there aren't more spots to hang wet clothes too. We saw many folks hanging off the windows.
The tub (I want one) was great and not sure why they don't provide bubble bath. We have been to numerous resorts that do. Makes it fun!
The above are just little details and have to state again the room is spectacular. Just seem like there might be an issue since care isn't taken for everything or check-lists done.
We had a complimentary buffet breakfast with was just great. No complaints!
We went for a hike in the am and brought the trail map and found the trails are NOT marked well at tall. We did the loop (kind of) and when we got to the bottom and it said to to right there were 2 roads with no markings. We took the wrong one we think after double checking the map and looking for markings for some time.
This infinitely pool is to die for! Wow, I wished we had more time. What is odd about the design is that they certainly didn't make the lounge area big enough. You have to step over peoples loungers to move around which is uncomfortable for us in the loungers. :-) It could have easily been twice the size but man was that pool and view nice!
We had heard some bad reviews about the restaurant from friends and family in the area as it being overpriced and kind of nothing too fancy. They told us to request a shuttle to Predator Ridge for dinner. Free plus tip there and back. It was a fantastic meal with lively ambiance looking over the golf course. We would do it again in a heart beat!
Have a great time if you go. Though pointing things out about does not mean we won't go back, we sure will! It is a lovely resort, the front staff were really nice and so were the wait staff.
- Official Description (provided by the hotel):
- Over 3.5 million crystals infused within this modern oasis – a most remarkable hotel and wellness centre with European-inspired design elegance. Nestled in the mountains near Vernon, BC, and overlooking Lake Okanagan, your personal journey to whole body health and wellness begins at our standout among British Columbia resorts. Wellness Packages at KurSpa Sparkling Hill’s reputation as an internationally-renowned wellness center and health retreat is unparalleled. What better way to spark your journey towards a new you than our Wellness Packages, providing savings on spa and wellness treatments at KurSpa. Learn more about our Weeklong Wellness Packages. Also be sure to explore our fitness classes and meditation workshops to promote well-being in mind, body and spirit. KurSpa: A Holistic Health Spa The heart of our Lake Okanagan resort is KurSpa, our 40,000 square foot European-inspired spa, clinic, and wellness center. It is the largest spa in Canada and shines brightly as a worldwide wellness destination. Relax, renew, and revitalize at KurSpa's seven unique aromatherapy, steam, and sauna rooms. Swim in Kurspa's serenity pool featuring underwater music and a Swarovski crystal night sky. Choose from over 100 transformative spa treatments and therapies to detoxify the body and promote optimum health. Consult with our professional team including our naturopathic physician, psychiatrist, massage providers and kinesiologists and view their renowned clinic services. Enhance your relationships with the help of our SHaRP program, which can range from romantic to work relationships. Schedule yourself a mini silent retreat in our Serenity Room. Or, experience the first European Cryo Cold Chamber (-110°C) in North America, our signature KurSpa treatment. Our Luxurious British Columbia Resort Take in the stunning beauty of the Okanagan Valley from our BC resort’s luxury guest rooms and penthouses, which feature sweeping lake and mountain views and operable floor to ceiling glass window walls that can be opened to instantly transform your room into an outdoor oasis. Swarovski crystals illuminate fireplaces, fixtures and ceilings, lending a luminous and luxurious ambience to every space. Fresh Fine Dining Sparkling Hill Resort is also home to the best fine dining destinations in Vernon, BC. PeakFine, our signature restaurant, serves a menu emphasizing the freshest and finest ingredients the Okanagan Valley has to offer. Known as the "Napa of the North" the region's spectacular wines are on offer at PeakFine and Barrique & Java, our more casual wine, tapas, and coffee bar. Stunning Swarovski crystal chandeliers and accents imbue our dining spaces with glamour and elegance, and those seeking an elegantly rustic setting for private dining or special events will find it in Gernots. Discover Sparkling Hill Recognized as a trendsetter in healthy living and wellness hospitality, our Okanagan Lake resort is a distinctive destination for the modern sophisticated traveler. Whether planning a couple's escape, corporate wellness retreat, or incentive travel, our British Columbia resort delivers an unforgettable blend of relaxation, restoration, and wellness. Please explore our website; we look forward to welcoming you to Sparkling Hill Resort on your personal journey to whole body health and wellness. ... more less
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- Also Known As:
- Sparkling Hill Hotel Vernon