We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“New and Shiny”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Best Western Pacific Inn
Ranked #7 of 20 Hotels in Vernon
Certificate of Excellence
GreenLeadersSilver level
Vancouver, Canada
Level Contributor
72 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“New and Shiny”
Reviewed 25 September 2013

We stayed in a kitchen suite which was large and comfortable. It had everything we needed and being new was in crisp shape.
One tiny complaint though. I'm guessing the room was not rented for a few nights since the top of the fridge showed dust. It's a stainless front but the top is black and does show dust more easily, but it was noticeable. Also the ceiling fan in the bathroom could use a clean as well.
Other than that it was perfect for our stay and we would easily stay here again.

Room Tip: We found that even though a kitchen wasn't a priority, it was nice having a separate bedroom.
See more room tips
  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Rustproof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erol B, Director of Sales at Best Western Pacific Inn, responded to this review, 1 October 2013
Hello,

We appreciate that you did take time to review our Kitchen Suite. We are super glad that you enjoyed our hotel! It definitely is nice and new, and would love to have you back next time you are coming to Vernon. Sorry about the top of the fridge! Our housekeeping staff will make that a priority!

Best Regards,
Erol Bortucene

Sales Manager
Pacific Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

175 reviews from our community

Traveller rating
    67
    73
    23
    7
    5
See reviews for
50
59
13
29
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (31)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • French first
  • Italian first
  • Any
English first
Calgary
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 25 September 2013

This is a brand new hotel on the edge of Vernon. The reception was friendly and the room was excellent. Breakfast was not included, but there was a Ricky Restaurant on the main floor, rather upscale and more expensive than expected.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank CJPADY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erol B, Director of Sales at Best Western Pacific Inn, responded to this review, 1 October 2013
Hello,

Thanks so much for taking time to review our hotel. I am glad that you found our staff friendly and helpful. We would love to have you stay again with us next time you are in town!

Kind Regards,
Erol Bortucene

Sales Manager,
Pacific Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 September 2013

The rooms are nicely decorated and because it is new they are fairly clean. However, on the first day, my bed was not made and crumbs were left on the table. The second day, they did not put the empty sugar package and a few other pieces of garbage in the bin and left out the iron and and ironing board. There was also a glass left from a previous customer under the side table when I checked in. A shame because the hotel is nice, reasonably priced and the front staff were very pleasant. The fridge in my room was also leaking and froze everything inside. I did inform the front staff and they had offered to move me to another room.

  • Stayed September 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank teresa543
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erol B, Director of Sales at Best Western Pacific Inn, responded to this review, 24 September 2013
Hi Teresa,

Thanks for taking time to review our hotel. I am disappointed that you didn't have a great stay. I am glad in your review that you ranked us high in value and service, and that our staff were helpful and happy to move you to another room. We have not had feedback like yours yet on our housekeeping staff, and we do apologize that you had that experience. We invite you to give us another try next time you are in town. Call me personally before you stay, and will give you a special rate. Thanks for your honesty,

Kind Regards,
Erol Bortucene

Sales Manager
Pacific Inn & Suites
Vernon & Kamloops
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vegreville, Alberta, Canada
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 14 September 2013

Hotel is very new. Our room was great, nice king bed and fold out sofa.
We booked online and our rate was $110.00, a night. Prepaid for 3 nights. Went to check in and they wanted the credit card for a damage deposit. No problem.....that is until we noticed they wanted $200 a night! Really thats almost double the room cost! When we asked why we were told very rudely 'its policy'.
They really should warn you ahead of time about this.
Only after reading a review on here did I learn it is because the resturant on site does room service. But I think $200 a day on room service is a bit crazy!

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cera B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erol B, Director of Sales at Best Western Pacific Inn, responded to this review, 17 September 2013
Dear Cera,

Thanks so much for your review and feedback. We are glad that you really enjoyed our new hotel's Executive King Room. Thank you for your input on our pre-authorization policy, as we are looking at how to work with our Lounge & Restaurant and our room service partnership moving forward. We do hope you will give us another chance!

Kind Regards,
Erol Bortucene

Sales Manager,
Pacific Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 12 September 2013 via mobile

We were staying at a cottage at Secret Point for 3 nights and it wasn't great, as our toddler couldn't sleep there. The kitchen suite here is surprisingly amazing -- nearly new, spotless, modern furnishings, and the rate was great. Air conditioning, two nice tv's, nice beds (so comfortable) and the Ricky's downstairs is really nice and affordable. The location is not great, besid the highway, but we couldn't hear any traffic so who cares. Would definitely come here again!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brianbott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erol B, Director of Sales at Best Western Pacific Inn, responded to this review, 17 September 2013
Hi Brian,

Thanks so much for the great review! We are glad you loved our full kitchen suites with full sized stainless steel appliances! We are looking forward to seeing you in our hotel again.

Best Regards,
Erol Bortucene

Sales Manager
Pacific Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 September 2013 via mobile

We normally travel and stay at the branded hotels. However, we had travelled this Labour Day weekend ti Kelowna and did not book rooms. Of Course it being a long weekend, all hotels in Kelowna were sold out. So we drove to Vernon and were recommended this hotel from someone. We were there for 3 nights and we really enjoyed the hospitality of this hotel. The staff were great, the rooms were great but no swimming pool. Must have a pool in a leisure marrket...
We will be back.

Stayed September 2013
Helpful?
Thank Arif P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erol B, Director of Sales at Best Western Pacific Inn, responded to this review, 17 September 2013
Hi Arif,

Thanks so much for trying out our independent hotel brand, and for your great feedback! I am glad that you had a positive experience with our staff. Our sister property, the Holiday Inn Express does have a pool, if you are looking for that with your next stay. However, we are also looking forward the next time you stay with us here at the Pacific!

Kind Regards,
Erol Bortucene

Sales Manager,
Pacific Inn & Suites
Vernon & Kamloops
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oakville, Ontario
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 September 2013

New property, with wonderful decor and comfortable beds. Was a little gun shy as I rarely stay in non brand name hotel. Checked the reviews on Tripadvisor and decided to choose this property. All amenities were good quality. Very helpful, friendly staff at check in/out counter.

Beds were firm (our preference!), lots of pillows and wonderful Telus Optik TV service to go with the high def TV's. A real plus was the wi-fi was beamed off each rooms TV box = strong and consistent wi-fi signal! When in Vernon visiting Kal Tire HO, we will choose this hotel again without hesitation.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank techcomm_ca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erol B, Director of Sales at Best Western Pacific Inn, responded to this review, 17 September 2013
Hello,

Thanks so much for taking time to review our hotel, and for taking a chance with our boutique independent hotel chain. I am really glad that you enjoyed our staff and that you found our rooms comfortable. We look forward to having you stay with us next time you are in town!

Kind Regards,
Erol Bortucene

Sales Manager,
Pacific Inn & Suites
Vernon & Kamloops
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Vernon hotels
0.2 mi away
Fairfield Inn & Suites Vernon
0.7 mi away
Vernon Lodge and Conference Centre
0.5 mi away
Village Green Hotel
Village Green Hotel
#8 of 20 in Vernon
263 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Prestige Hotel Vernon
Prestige Hotel Vernon
#3 of 20 in Vernon
248 reviews
0.0 mi away
Holiday Inn Express Hotel & Suites Vernon
0.6 mi away
Sandman Inn & Suites Vernon
Show Prices
Show Prices
Show Prices

Been to Best Western Pacific Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Pacific Inn

Property: Best Western Pacific Inn
Address: 4790 34 Street, Vernon, British Columbia V1T 5Y9, Canada
Phone Number:
Region: Canada > British Columbia > Okanagan Valley > Vernon
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #7 of 20 Hotels in Vernon
Price Range (Based on Average Rates): £
Hotel Class:3 star — Best Western Pacific Inn 3*
Number of rooms: 61
Official Description (provided by the hotel):
The Best Western Pacific Inn Vernon offers 61 brand new executive king rooms and one bedroom suites with full kitchens. Every guest room features 37" flatscreen TVs with HD viewing, mini fridge & microwave and complimentary wired & wireless high speed internet access. We feature Ricky's All Day Grill, a fitness centre, large spacious meeting room and an inviting open lobby social area. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Ebookers, Priceline, TripOnline SA, Traveltool, S.L.U. and Cancelon so you can book your Best Western Pacific Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing