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“Good but not great”

Arrowhead Point by Aloha Whistler
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Arrowhead Point by Aloha Whistler
Reviewed 4 March 2014

We stayed in unit #11. As another review stated - the hot tub water was not clean. I don't think the floating chemical ball worked. The tub was used for the first few days, but then we all got grossed out. Our stay was for 8 nights with no maid service included. There were only a couple extra towel sets (not enough for a condo with a hot tub) and no maid service. During our whole time there, we were not able to reach the front desk by phone and at checkout learned that they had been "having trouble with them".

Upon arrival each bathroom had only about a third of a roll of toilet tissue and no extra. The shower curtain in the master bedroom was pathetic... made of porous cloth and did not stretch the length of the tub. We had to aim the nozzle at the wall to avoid getting the floor wet. Extremely thin walls!

We did enjoy the ski-in ski-out location and bus service was prompt and friendly. In fact, everyone was very courteous and friendly. Also the beds were very comfortable and the layout was nice. Gas fireplace was very cosy and really liked the heated bathroom floors.

  • Stayed: February 2014, travelled with friends
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Thank Jeanne F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 19 January 2013

Users should note that each unit is separate and probably owned by different people, they are similarly in their layout but will have different decor and standard of amenities. They are also serviced through various rental agents. We used Whistler Platinum which we have used for our last 4 visits to Whistler, staying at 4 different accommodations.

We stayed at Arrowhead #14 which was just what we needed as two couples. It had 2 king bedrooms both with adjoining bathrooms, one with bath/shower the other shower only. The kitchen was very well equipped and the dining/living areas are all linked allowing the cook for the night to engage in conversation with those having a night off. The condo was close, 150m walk to the slope at the Coast, enabling ski in/out. The free bus stop was also at the Coast but we often managed to see one leaving as we left the condo which could mean a 30 minute wait for the next, it took us a couple of days to cotton onto the other cheap option of a $7 taxi to the village. The only down side was the hot-tub which was off a bedroom balcony meaning we did not use it as much as we have at other accommodations, also the motor was noisy at night therefore we had to switch it off at the fuse box and remember to put it back on in the morning so that the water would be hot when we got back from the slopes.

Top marks for Whistler Platinum for their service, which has always been high. Providing a shopping service for those essentials when you arrive is great as well as managing all the bits and pieces like transfers, lift pass, ski-school etc. That's why we always come back to you.

Room Tip: Talk to the people at Whistler Platinum about your requirements.
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  • Stayed: March 2012, travelled with friends
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1  Thank Richard-Caerdydd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2012

We stayed in number 19 at the complex, to be honest we wouldn't stay there again. The hot tub was disgusting, the water clearly hadn't been changed in a while and the level of chlorine in it made us all cough, it smelt of mold and was more of a tepid tub than a hot one.

The main bedroom has the water tank in it, so anytime anyone went to get a glass of water or use the washroom it went off, and was very loud so sleep was not really an option.

We live in Vancouver and stay in Whistler a lot, this is the worst experience I've had. The other units may be better however I would suggest if you find you're in number 19 asking to move. We wont be staying in this complex again.

  • Stayed: August 2012, travelled as a couple
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Thank Velvet1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Arrowhead Point by Aloha Whistler

Address: Sea To Sky Hwy, Whistler, British Columbia V0N 1B0, Canada
Region: Canada > British Columbia > Whistler
Hotel Style:
Ranked #32 of 55 Speciality Lodging in Whistler
Number of rooms: 17

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