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“Decent hotel, great location”

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Whistler Peak Lodge
Ranked #25 of 49 Hotels in Whistler
Burnley
Level Contributor
72 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Decent hotel, great location”
4 of 5 bubbles Reviewed 25 October 2013

After parking in the ample underground car park ($15 per day), we arrived at reception to be greeted by two smiling and friendly members of staff. One guy, originally from Glasgow, went to great lengths to offer suggestions on what to see and where to eat, which was really helpful. The hotel is a bit of maze, with various annexes and split levels, but we found our room with ease. It was of average size with a kitchenette, AC, a focal fire place and a jacuzzi bath. The hotel is only a steps away from great shops, bars and restaurants, so you couldn't wish for a better location.

My only gripe would be that housekeeping are prompt arriving at 10am on the dot each morning. Usually they caught us as we were getting ready to leave for the day, so it wasn't much of a problem, but for others this might be a disruption.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank stumblebee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anita M, General Manager at Whistler Peak Lodge, responded to this review, 28 October 2013
Thank you for taking time to post your review of our property and associates. We appreciate the feedback.
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428 reviews from our community

Traveller rating
    96
    184
    95
    37
    16
See reviews for
117
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7
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (78)
Date | Rating
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  • Any
English first
Vancouver, Canada
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed 6 October 2013

This hotel is located in a great spot, just off the main strip in Whistler. You won't have to walk very far. The check in staff were pleasant. On the other hand, our 2 bedroom suite was not cleaned properly when we arrived. There was hair on the ceiling and in the jetted tub. The sink and the shower leak; also the bathroom door does not close properly. The room had a mouldy type smell, almost as though the carpet (which had quite a few large stains) had never dried out properly. I noted that these problems are cited by another reviewer last month, they probably stayed in the same room we did so I hope the management will rectify these issues once and for all. Overall, I'm not sure I would stay there again.

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bjb1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anita M, General Manager at Whistler Peak Lodge, responded to this review, 8 October 2013
I am disappointed to see that you had a less than great experience at our property. I would be happy to discuss it with you in an effort to retain your patronage. Please contact me directly at amcgee@whistlerhi.com or 604-966-3112.
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A TripAdvisor Member
4 of 5 bubbles Reviewed 2 October 2013

My girlfriend and I decided to take a quick weekend trip out to Whistler, and the Holiday Inn provided a good location for getting around. The girl at the desk was super helpful and friendly and the rooms were clean. It's not the easiest place to navigate when carrying lots of baggage and getting to your rooms, but it's not too bad.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Whistler Blackcomb.com

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anita M, General Manager at Whistler Peak Lodge, responded to this review, 4 October 2013
Thank you for posting your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brackley, United Kingdom
Level Contributor
103 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
5 of 5 bubbles Reviewed 27 September 2013

We spent two nights in this hotel on our tour. The hotel is situated in the centre of the village. Just walk out of the lobby into the village. Our room was very spacious with well stocked kitchenette. While booking in I had asked if the hotel had a laundry which they didn’t. We had just taken our cases to our room when they rang to say that a room which also had a laundry in it was available at an extra cost. We paid the extra for this additional facility and it was well worth it. The staff were really brilliant and so helpful. This was without a doubt the best hotel on our trip to Canada. Great value for money. We would definitely stay here again.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WorldTravellers8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anita M, General Manager at Whistler Peak Lodge, responded to this review, 30 September 2013
Thank you for posting about your experience at our property. Most of our units have in room washer and dryers, but we recommmend putting in a request prior to arrival.
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Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 26 September 2013

We were upgraded by the hotel from a regular room to a one bedroom studio. It was really a great place to spend the rainy days we had in Whistler. Everything was clean, comfortable and cosy. Loved the bed. Staff was great. The underground parking was convenient and cost $15.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kelly S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anita M, General Manager at Whistler Peak Lodge, responded to this review, 30 September 2013
Thank you for posting your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Whistler Peak Lodge

Property: Whistler Peak Lodge
Address: 4295 Blackcomb Way, Whistler, British Columbia V0N 1B4, Canada (Formerly Holiday Inn Whistler Village Center)
Region: Canada > British Columbia > Whistler
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Suites Wheelchair access
Hotel Style:
#8 Top resorts Hotel in Whistler
Price Range (Based on Average Rates): £
Hotel Class:3 star — Whistler Peak Lodge 3*
Number of rooms: 115
Reservation Options:
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Also Known As:
Holiday Inn Whistler Village Hotel Whistler
Whistler Holiday Inn

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